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Anmeldelser af Hazlewood Castle & Spa

4 out of 5
Hazlewood Castle & Spa
Paradise Lane, Tadcaster, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 135 af i alt 299 anmeldelser" "
Bedømmelse på 8 − Udmærket. 100 af i alt 299 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 299 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 299 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 299 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt på Hazzlewood
Meget dejligt og roligt ophold
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Kirsty

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply perfect. The best way to recharge! Thank you
Overnattede 1 nat i maj 2024
Svar fra The Hazlewood Castle Team den 17. maj 2024
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Udmærket

Fiona

Overnattede 1 nat i maj 2024

8/10 Udmærket

Liz

Overnattede 1 nat i april 2024
Svar fra The Hazlewood Castle Team den 17. maj 2024
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Udmærket

GAVIN

Overnattede 2 nætter i april 2024
Svar fra The Hazlewood Castle Team den 17. maj 2024
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Udmærket

Clive

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
OMG to Good.
OMG to Sublime. Originally allocated Marigold Suite in Courtyard. Best description – student digs. Dreadful bed (2 lumpy singles thrown together and billed as a King), tatty, tired, no soap or shower gel, right by the bins (0700 awakening) and not even 2* let alone 4* accommodation. Next morning saw the Manager – Lys (sorry, hope spelling correct) - and she arranged a move to the main castle into the Hibiscus Room. Talk about a difference – wow. Lovely suite, comfy, cosy and really homely. Much more like a 4* property. Okay, even this room could benefit from a chest of drawers and a few more coat hangers, but way, way, way better and raises this review from dreadful to really, really nice. In defence of the hotel, it seems that Marigold is being renovated in Feb 24 – but it needs it; in spades. Hibiscus – a totally different kettle of fish and if allocated that room, would be back in a heartbeat. Thanks for your brilliant assistance Lys. You made the stay!
Overnattede 2 nætter i februar 2024
Svar fra The Hazlewood Castle Team den 21. feb. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

Gregory

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely Castle Stay.
Super service from Amanda on reception. Lovely room and great food. Convenient location, but a bit tricky to know exactly where to go in the dark! Great jumping off point for Leeds and York.
Overnattede 1 nat i februar 2024
Svar fra The Hazlewood Castle Team den 8. feb. 2024
Dear GuestThank you for taking the time to leave us your feedback.We were delighted to read that you had an enjoyable stay with us and the team will be thrilled to hear this too, especially Amanda.We look forward to seeing you again soon.

4/10 Dårligt

James

Overnattede 1 nat i februar 2024
Svar fra The Hazlewood Castle Team den 27. mar. 2024
Dear GuestThank you for taking the time to leave us your feedback following your recent stay, it is always gratefully appreciated. We value all feedback and use it constructively to improve our services and in turn our guest’ experience. We are genuinely disappointed aspects of your stay didn’t meet your expectations and do hope we will have the opportunity to welcome you back in the future.Should you wish to discuss these further with us do please feel free to contact us.We hope to see you again soon.

8/10 Udmærket

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely short break with very helpful staff
Overnattede 1 nat i januar 2024
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Udmærket

Polly, Leeds

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in and lovely atmosphere in the property. Room was really great and filled with a lot of character. Unfortunately the room was freezing and had a lot of draughts through the old windows and the heating wasn’t very high. We also had a bathroom heater that didn’t work and despite telling reception they said they’d look for an electric one but never heard anything back.
Overnattede 1 nat i januar 2024
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

Gavin

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Receptionist ‘Amanda’ was very friendly and welcoming. Nice food and a lovely place to relax.
Overnattede 1 nat i januar 2024
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in the area, Stayed there on a few occasions. Really nice rooms, and it's a castle too. Staff are friendly and Welcoming. All good.
Overnattede 1 nat i december 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

Harcharan

Overnattede 1 nat i december 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

6/10 Okay

Paul

Overnattede 1 nat i december 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

David

Overnattede 1 nat i december 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

8/10 Udmærket

Sik

Overnattede 1 nat i december 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely venue for a family trip. Staff were amazing, food and drinks were excellent. Loved the venue and setting, room was cosy and good, don’t expect flashy from a standard room. All in all, looking forward to staying again.
Overnattede 2 nætter i november 2023

8/10 Udmærket

DJ

Overnattede 1 nat i november 2023
Svar fra The Hazlewood Castle Team den 30. jan. 2024
Dear GuestThank you for taking the time to leave us feedback following your recent stay, it is always gratefully appreciated. We hope that, overall, you had a great experience with us. Your comments will be passed on to the team, both positive and constructive. We look forward to seeing you again soon.

4/10 Dårligt

vasil

Synes godt om: Rengøring, service og personale, værelsets komfort
Hazlewood Castle Hotel Very Disappointing
We have stayed at many hotels in the past the staff are very friendly at Hazlewood but things could be improved as the breakfast was a total let down it was self service and only lukewarm. No Yogurts No fruit but how can a Hotel run out of Milk. Tea Coffee brought to the table without milk the hotel must have run out on Sunday .Very poor management this should never happen we have never experienced this before and was a total let down.Also there is a 10% service charge for everything all food and drinks.For what the Hotel charges they need to greatly improve we will not even consider coming back again.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Bruce

Synes godt om: Rengøring
Overnattede 2 nætter i november 2023

10/10 Fremragende

ray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Aditya

Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Stephen

Overnattede 1 nat i september 2023

10/10 Fremragende

Allan

Overnattede 1 nat i september 2023

8/10 Udmærket

Karen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful rooms
Lovely grounds and room and bathroom beautiful. Slightly remote so be warned if you are a late arrival about cut off times for food.
Overnattede 1 nat i september 2023

6/10 Okay

Gloria

Overnattede 1 nat i juli 2023

8/10 Udmærket

Sarah

Overnattede 1 nat i august 2023

6/10 Okay

Michael

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good looking Building
Overnattede 1 nat i august 2023

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very relaxing stay in quiet, beautiful surroundings, and you can sit out out in the gardens. Everything clean and well-maintained. All staff were very friendly and helpful. The only part which was not that good was the breakfast. Although there was much on offer, the food had been cooked some time before, kept hot, resulting in, for example, very dry bacon.
Overnattede 1 nat i august 2023

10/10 Fremragende

JW

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel rooms are nice and comfortable and the setting is just stunning
Overnattede 1 nat i august 2023

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Sheena

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful historic place to stay.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Karl

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy Castle
Beautiful castle, loved the grounds and library. Really enjoyed dinner in the restaurant. Staff were really friendly. There were quite a few bugs in the room when we arrived but we got rid of them so it wasn’t a problem after that. Toilet could have been more thoroughly cleaned. Overall we both had a good nights sleep in the comfy bed. Perfect for one night.
Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.I do apologise for the housekeeping issues you had with your room, I will pass this on to our housekeeping team and I do hope this experience will not prevent you from returning to Hazlewood Castle in the future.With Kindest Regards

10/10 Fremragende

Amy

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Fremragende

rob

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect.
Stunning hotel. Lovely location. Amazing building. Staff very pleasant and helpful and the room was huge and very comfortable. Service charge in the bar is a bit of a con as the barman never came to us we had to approach him every time! But this is being a little picky on what was an otherwise perfect stay. Definitely recommended.
Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Fremragende

Brouch

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Amazing and tranquil place to be
Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 Udmærket

ALEJANDRO

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 19. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewWe look forward to welcoming you back to Hazlewood Castle & Day Spa in the near future.With Kindest Regards

10/10 Fremragende

Adele

Overnattede 5 nætter i maj 2023
Svar fra The Hazlewood Castle Team den 24. maj 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Fremragende

Michael

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 24. maj 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Fremragende

RICHARD

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 24. maj 2023
Dear Guest,Thank you for taking the time to leave your review!I was delighted to read that you enjoyed stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Udmærket

Martin Keith

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 24. maj 2023
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Udmærket

Lorraine

Overnattede 1 nat i maj 2023
Svar fra The Hazlewood Castle Team den 24. maj 2023
Dear Guest,Thank you for taking the time to leave your review!We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

8/10 Udmærket

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay.
Stayed in Geranium. Spacious room and bathroom, good shower. Only one chair to sit on so could have done with another and there was plenty of room. The radiator didn’t seem to work, so wasn’t cosy but didn’t seem cold either. Breakfast choice good. Car park small. Beautiful grounds, bluebells and young deer.
Overnattede 1 nat i april 2023
Svar fra The Hazlewood Castle Team den 25. maj 2023
Thank you for taking the time to write your review.I was delighted to read that you had a lovely night away with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We will rectify the points you have raised regarding your room, Geranium.We look forward to welcoming you back to Hazlewood Castle in the near future.

6/10 Okay

Hassan

Synes ikke om: Rengøring, værelsets komfort
Poor all round; superb property and grounds
The Castle and it’s grounds are something that other hotels simply cannot match. That’s where it’s excellence ends. The room was tiny, the Wi-Fi did not function, the bed was very badly made with non of the sheets tucked in on the sides, the mattress was poor and soft, the inability of the hotel to offer a few minutes over without demanding £10 an hour make is all rather disappointing.
Overnattede 2 nætter i april 2023
Svar fra The Hazlewood Castle Team den 25. maj 2023
I am so sorry your experience was not as you would have wished and I can assure you we are following up the points you have raised. We are totally committed to “getting it right” and will ensure we rectify the issues you encountered.I do hope we will have the opportunity of restoring your faith in us at some point in the future.Thank you

10/10 Fremragende

Steve

Overnattede 1 nat i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Fremragende

Paul

Overnattede 1 nat i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

8/10 Udmærket

David

Overnattede 1 nat i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest Regards

10/10 Fremragende

GAVIN

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is excellent and this was our second visit. The staff are very friendly and efficient. The housekeeping staff are fantastic; all of our toiletries, water and snacks were replenished on a daily basis. The grounds are beautiful and our children particularly enjoyed watching the peacocks. Breakfast was very good but not consistent; fresh fruit was not always available. The service at dinner was extremely slow. There are also no vegetarian options for evening dining. The bedrooms are very large but in need of a revamp.
Overnattede 3 nætter i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear GuestThank you for your feedback. I am pleased that overall you enjoyed your stay with us for your second visit however I do apologise for the issues you experienced with breakfast and dinner during your stay, I will pass this feedback on to our food and beverage teams.I do hope this experience will not prevent you from returning at some point in the future whereupon we can demonstrate our true capabilitiesOnce again thank you for your feedback and we look forward to seeing you again soon.Kind regards

8/10 Udmærket

Tobi

Overnattede 2 nætter i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had a nice stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.With Kindest RegardsThe Hazlewood Castle Team

10/10 Fremragende

Zoe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for a romantic night away.
We had a suite in the old castle courtyard. Staff were attentive and lovely, food was nice. Beds were firm. Set in beautiful woodland grounds which you can wander round. Overall, a lovely night away.
Overnattede 1 nat i april 2023
Svar fra The Hazlewood Castle Team den 6. jun. 2023
Dear Guest,Thank you for taking the time to share your reviewI was delighted to read that you had such a lovely stay with us at Hazlewood Castle, the team were thrilled to hear your feedback and this is a great source of motivation to them.We look forward to welcoming you back to Hazlewood Castle in the near future.Kind regardsThe Hazlewood Castle Team