Hoteller nær Syrena Shoppingcenter

"Some Staff did not keep his mouth shut and told People about me staying there. I told him it was confidential- TWO TIMES. Made a lot of problems for me. Never ever will i come back."

"Et rigtigt dejligt sted at bo med god morgenmad."

"The manager Leo was very accommodating. The suites are well maintained and spacious. Perfect for an extended getaway. Highly recommended"

"Good rooms in a convenient location. Many international food options nearby. It was nice having a fridge and washing machine in my room. WiFi was spotty at times and the power did go out during my stay for over an hour. Not super soundproof but there are only a couple of rooms on each floor so it’s not a huge deal"

"Everything about this property was amazing! This was a last-minute booking made under stressful circumstances, and it immediately gave me peace of mind. After leaving another property early in the morning, I arrived around 9AM and was warmly welcomed by Flower and her staff. Although I knew it was much earlier than the standard check-in time and didn’t expect my room to be ready, they went above and beyond by allowing us to enjoy breakfast at no charge while we waited. What truly made our stay...

"It was my third time staying in Oakwood Residence Hanoi with my wife. First two times, 8 days, and this time 3 days. It’s my favorite hotel, course it’s clean, nice and helpful staff, big indoor pool (so I don’t get burned by the sun) with beautiful view, great gym, big jacuzzi and sauna. The rooms are really nice, with power plugs where you need them (many hotels only have one on each side of the bed). And the down pillows are the best. The area around the hotel is mostly local stores and food...

"Friendly staff and good service. Great location. The room had a funny smell but overall we were pleased. "

"Good"

"A bit of a boring hotel to be honest in a reaktuveky boring area away from downtown Hanoi. We had a room on the lake for just half a day before a late evening flight - and the hotel is located just 35 min from Noi Bai Airport which was convenient. But for a longer stay in Hanoi where you also want easy walking access to sights and attractions it is recommended to stay at the Old Quarter. The area around this hotel is not interesting at all. The service at the hotel was overall pleasant and...

"Room was clean, staff were extra ordinary helpful. Location is not too far from old quarter and many shops within walkable distance. Overall a great experience"

"Clean apartment . I could was my clothes. There’s a wall around the complex and you can only get out one way and it’s not to the lake. Not so much to see in walking distance but the got a shuttle bus to the old quarter. I didn’t use et. Quiet area and that was great. The pool seems nice. I traveled alone so it was a bit boring. For a family that like a rest from the cars and the noise this hotel would be a good choice. I didn’t try the breakfast."

"Easy check in."

"Good location in quiet neighbourhood, with plenty of restaurants within walking distance. Apartment is actually quite nice, but kitchen is sparingly equipped. Cutlery for 3 and no mugs or cups is very basic. Kettle kind of worked most of the time but worst part was A/C that broke in all 3 rooms after 3 days. Hotel didn't manage to repair, so the last two days were extremely hot in 30+ degrees and high humidity - more so because the apartment has large uninsulated windows, that lets all the heat...

"Leider war das Zimmer sehr unhygienisch.. Haare und urinflecken waren im Badezimmer vorzufinden."

"Reception staff simply don't have the knowledge and or mandate to execute their job. They try and sell membership to the spg program upon arrival... OK . I can accept that, but when I inform them of how poorly this has worked in the past, there is NOTHING they can neither WILL do. Well.... if you are not willing and or able to defend your product then DON'T SELL IT!!!! VERY irritating. They advertise with a shuttle service. turns out.... They don't have it !!!"

"The lake was close. Restaurants with American food and breakfast were farther away. "