Hoteller i Suzaka

"客室は清潔でスタッフも丁寧に対応していただきました"

"館内の雰囲気が好みで清潔感があり、快適に過ごせました。ありがとうございます。"

"軽井沢のレギュレーションが多いのは承知していたのでチェックインの説明も理解できますが、矢継ぎ早に説明されるとネガティブな印象を持たれる可能性もあるかもしれません"

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"top service"

"美味しい"

"食事は多彩で美味しく、施設も清潔感があり大変満足です。また利用したいと思います。 "

"The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)"

"Fantastic stay"

"周りの宿泊者からの声もありましたが、 お風呂が熱湯くらい熱かったのと翌日は湯船が半分ちょいで温かったので肝心の温泉の満足度が低めでした。。 温度調整はされているのか気になりました。 "

"Comfortable stay though room was quite small. The breakfast was incredible and has a very wide selection - the best breakfast options we had on our trip. Very convenient location just outside the station. "

"I could not think anything better. The location is literally next to the biggest temple in Nagano and on the main historical road. The breakfast is traditional japanese which is the perfect opportunity to try local cousine. Staff very very kind. "

"朝食はちょっと物足りない感じがします"

"朝食も美味しく部屋も清潔で、サウナも最高でした！"

"Great place to stay and super accommodating with everything!! They offer free shuttles and it was so easy to ski nearby resorts "