Hoteller nær Stars and Stripes Drive-In Theatre

"Only reason I didn't give a 5 was that you have to ask to have trash and towels handled each day. Otherwise, great place to stay."

"breakfast was ok, they kept running out of food & utensils. coffee machine wasn't working. elevator buttons were very hard to push. ice machine only worked on 1 floor out of 4. ran out of hot water every morning. Hair was on bathroom floor. Exterior doors very dirty ... probably not cleaned in months. Hallway had dirt / trash on floor, elevators not clean. I won't stay there again. owned by foreigner and they are just milking the property."

"The room and amenity areas were very clean and well kept, overall a solid hotel in Lubbock"

"Breakfast was okay. Coffee was good. Would stay again."

"Not clean"

"It was a nice place to stay before my surgery. Very close to UMC hospital."

"Literally the noisiest hotel I’ve ever been to in my entire life. Men were milling around the parking lot at 10:30 at night and someone randomly and aggressively banged on our door at 11 PM, but then walked away. The parking lot and breezeways smelled of ethnic cooking and cigarettes. Fortunately, the room did not stink, in fact it was very clean. But the rooms are so incredibly noisy due to the orientation of the hotel to the highway. We had hoped that turning the air conditioner on constant...

"Breakfast was great. Open and not crowded atmosphere"

"Honestly one night only type of place. "

"The morning staff did not know what was going and and rude while the evening staff specifically a woman name Elizabeth was very helpful and kind but soon to find out they had fired her the next day they basically over charged me for a room I already purchased "

"The room had not been vacuumed was dusty. They were stains in on the toilet and in the bathtub."

"The hotel is like brand new and very classy. Great staff, beautiful and clean rooms. Pool area super cool with towels. They treated me very well on my birthday. This is a trendy top hotel and can’t wait to get back. "

"Clean and large room, good breakfast "

"To keep it short and simple, this place is absolutely awful. Our room was filthy, with hair and crumbs everywhere. Our bed has BED BUGS and my kids and I got bit multiple times. The property is outdated and lacking extreme maintenance. Do not, under any circumstance stay here. Not sure why it has any good reviews. Still waiting to hear from property manager for refund. I am so unbelievably disgusted and frustrated. I have spent 3 days cleaning and disinfecting our belongings, hoping we didn’t...

"Medical facilities for near by. Easy access "

"Fine facility, good location and in good condition, hard working staff, enjoyable stay. Recommend non-slip shower pad-rugs be made available for those who might need them. Thank you. "

"Pool was closed which is the whole reason why we got a hotel "

"I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...