Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af H Hotel

4 out of 5
H Hotel
St. Georges Road, St. Julian's

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 246 af i alt 438 anmeldelser" "
Bedømmelse på 8 − Udmærket. 116 af i alt 438 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 438 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 438 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 20 af i alt 438 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Armand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Customer Relations Manager den 28. dec. 2023
Dear Armand, Thank you for staying at H Hotel & SPA Hotel and providing us with this high rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2023
Svar fra Customer Relations Manager den 17. nov. 2023
Dear Mette, Thank you for staying at H Hotel & SPA and taking the time to share this feedback. Our team is really pleased with your high rating and with the fact that we have provided you with lovely stay and a nice experience. We hope to welcome you again soon and to have an opportunity to exceed your expectations!Warm Regards,

10/10 Fremragende

Sharmineh

Overnattede 1 nat i marts 2023

8/10 Udmærket

Stefanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel.
Virkelig lækkert hotel med en flot spa. Vi havde bestilt en suite end spa, men desværre havde vi fået et værelse uden altan så værelset havde kun et enkelt vindue hvilket gjorde det meget mørkt og virkelig varmt da AC ikke var tilsluttet da der var uden for sæson. Men på trods af det var det virkelig et fedt hotel, og helt sikkert et sted jeg vil booke igen - bare med sikkerhed på at få en terasse næste gang.
Overnattede 4 nætter i februar 2023

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel men meget larm om natten
Lækkert design hotel. Spejl i loftet og spa på værelset. Spejl i loftet skal man/nogen måske vende sig til. Det eneste negative men væsentlige er, at hotellet ligger lige op af Maltas svar på Jomfru Ane Gade, så ønsker du ikke for megen larm, er dette hotel ikke noget for dig/jer
Overnattede 4 nætter i december 2022
Svar fra Andre Ravan / Customer Relations Manager den 12. dec. 2022
Dear Henrik, Thank you for taking the time to rate and review your stay in our hotel. We are delighted that you had a good stay with us.Yes, we are in Paceville, surrounded by bars, nightclubs, and discotheques, all rooms are soundproofed in order to eliminate the noise as much as possible. Best of luck in your future travels and we'd be delighted to host you again soon!Have a beautiful day!With kindest regards,

8/10 Udmærket

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel, horrible noice from streets
The hotel itself is amazing! But noice from the streets are insane! The hotel is placed right next to the party street, which goes one all night long! So that part is just horrible, but the hotel itself is really lovely!
Overnattede 7 nætter i juli 2022

6/10 Okay

Bent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke et hotel for seniorer
Hotel for yngre og festende. Hotellet er udmærket men ligger ned til festområdet, og selv om vi boede på7 etage kunne vi høre det, dog uden at det gjorde at vi ikke kunne sove. Fin morgenmad. Værelset var ok, dog med visse undtagelser. Vi har aldrig tidligere boet i et værelse med spejl i loftet over sengen. Døren -skydedør til badeværelset bandt og kunne knap åbnes. Infinitipool på 11 etage var ok, men hvorfor skal der spilles så høj musik? Over poolen ligger et område med spa og ekstra solsenge - alt det var ok. Men også her voldsom høj musik, så det var uudholdelig for os op i årene. Skru dog ned så der også er muligheder for andre at være der. Der er en lille strand lige neden for hotellet, det er ok, men ret fyldt.
Overnattede 7 nætter i maj 2022

8/10 Udmærket

Martin

Synes godt om: Rengøring, værelsets komfort
A nice hotel if you want to stay close to nightlife and so on. + okay wellness area
Overnattede 3 nætter i november 2021

10/10 Fremragende

Mishari

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2019
Svar fra CB - GM den 9. aug. 2019
Thank you for choosing to stay with us! We appreciate your feedback and we hope to have the pleasure of welcoming you back with us in the near future. Best regards, Caroline Barbara General Manager

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
You won't sleep at night because of the music coming out of the clubs around you
Overnattede 4 nætter i marts 2019
Svar fra CB - GM den 17. apr. 2019
Dear esteemed Guests, Thank you for your feedback. We understand and apologize for the inconvenience caused by the nearby establishments. Please rest assured that we are currently working with them to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in Malta. Yours Sincerely, Caroline Barbara General Manager

6/10 Okay

Fadi

Elevator is very slow Water was cut in the hotel in last day
Overnattede 3 nætter i maj 2024

10/10 Fremragende

RITA

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottima struttura nel cuore di St. Julian
Overnattede 1 nat i maj 2024

10/10 Fremragende

Precious

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was BEAUTIFUL! very busy town and everything is near by the staff were lovely and the decor the staff done for my boyfriend was lovely with the rose petals and balloons and fruit platter.
Overnattede 3 nætter i maj 2024
Svar fra Customer Relations Manager den 25. maj 2024
Dear Precious, Many thanks for your time to post a review and inform us about your lovely experience. What a pleasure it is to hear about this amazing stay and surprise - we are really glad to contribute in making your visits wonderful and to leave a positive impression. Thank you for this good recommendation, we hope to welcome you back to one of our hotels soon!Warm Regards,

8/10 Udmærket

Stephan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein tolles Hotel, sehr leckeres Frühstücksbuffet und schöne Zimmer. Die Unterkunft befindet sich mitten in der Partyhochburg, deshalb ist hier die ganze Nacht Ramba Zamba. Da sich unser Zimmer im 8. Stock befand, hat man den Lärm nicht so gehört. Es war alles sauber und gepflegt, wir haben uns hier wohl gefühlt. Das Hotel hat leider keine Parkplätze, was nicht so toll ist, wenn man einen Mietwagen hat.
Overnattede 10 nætter i april 2024
Svar fra Customer Relations Manager den 24. maj 2024
Dear Stephan, Thank you a lot for your time to rate your recent stay with us at the H Hotel & SPA.It is a pleasure to be your host, and it is even better to see that you have enjoyed as well and provided us with so many compliments about our services. We will keep on our efforts in making your stays better, and we look forward to welcoming you again!Best Regards,

6/10 Okay

Alisa

Rejste i en gruppe
Synes godt om: Service og personale
We stayed in hotel for two nights. Hotel itself looks beautiful, but there are few flaws. Firstly, hotel is right next to busy club street, literally 5 seconds walk. Parties until 4am, which is convenient if you there to party, but a bit loud and dodgy with all people loitering outside hotel. WIFI was terrible, music on TV was not playing, when we asked to check it, the IT guy who came to see what’s the problem, just said “TV is old, nothing we can do about it”. So basically just bring your own speaker. SPA is a nice touch, but when we were there, steam room and sauna were not hot at all, I am not sure why, we tried to ask about it, but no one could give any answer. Inside pool is mixed with jacuzzi, where jacuzzi doesn’t actually work at all, water however is jacuzzi temperature which means very warm, so that was ok. Walls in the inside pool are mouldy which is off putting. Rooftop terrace was nice, but we were unlucky with weather so didn’t use it, but defo go there, it’s really nice. Overall, for the purpose of our visit, I should have chosen different hotel, but it was okay.
Overnattede 2 nætter i maj 2024
Svar fra Customer Relations Manager den 22. maj 2024
Dear Alisa, Thank you for your time to rate your recent stay at the H Hotel & SPA. We are grateful for receiving your genuine review, that will be useful for us in order to improve certain aspects of our services. Even though there is little that we can do to control the noise from our vibrant neighborhood - we are aware that some refurbishment in the spa is to be done, and we are glad to inform you that it is already in our future plans. Also, kindly be informed that we hope to improve the television system soon, so that it can be more suitable for your needs. It would be a pleasure for us to welcome you again and to possibly improve your current impression and offer you a better experience.Regards,

4/10 Dårligt

Anick

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
The hotel itself was stylish but the quality was poor. Service was poor, had to keep asking almost everyday to get room cleaned. No towels left in the room after cleaning. Hot tub dirty on arrival, after use had to keep asking to be cleaned. Although tea and coffee were supposed to be complimentary day two none was supplied and when asked with yet another call to reception only coffee was supplied and no tea for the rest of the stay.. anyways the coffee machine was broken. The Hot Tub we only used as a bath as the jacuzzi function was super loud, they came to fix it as it was broken but still didn't make a difference, we couldn't hear each other talk so we didn't use it having booked the room for that facility. Shower kept flooding over the tray. Air con broke then randomly cold. The brand of H Hotel communicates luxury and style but apart from the beautiful façade the quality was just poor. You could get better quality toilet paper in public toilets!! Little things matter when you are portraying a top brand!
Overnattede 11 nætter i april 2024
Svar fra Customer Relations Manager den 15. maj 2024
Dear Anick, Thank you for staying with us and for making us aware of your experience. We are sorry to see that this time we failed to meet your expectations, but we will check all of your claims carefully and take action to improve certain things that require our attention and refurbishment. If this room was that much inconvenient, you could have requested to be moved to a different room of the same category, as this could have possibly made your stay more comfortable, which is always our intention. Anyway, we are really grateful for your feedback, and having in mind that we are dedicated to our guests - we really hope to welcome you back and have an opportunity to offer you a better stay and improve your impression. Kind Regards,

10/10 Fremragende

Francesca

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Usually I wouldn’t leave a review for a hotel. I guess because I’ve never been that impressed by hotels in the past but I felt the need to leave a review for the H hotel St Julian’s. From the beginning of checking in, all was very good service, Efficient and professional. Sadly, our room wasn’t what we expected. I won’t bother going into details as it’s irrelevant, what what is relevant is how swiftly the hotel staff ensured we was seen to, our room changed and two very happy guests that quickly forgot the negative impact our first night had. Breakfast, wow.. incredible! Such good choices, high quality foods with excellent service again. This hotel is amazing, the little touches, the cleanliness and the service just impeccable. The hotel would excel internationally and probably teach a few well know brands a lesson or two! Thank you for a wonderful stay H hotel.
Overnattede 2 nætter i maj 2024
Svar fra Customer Relations Manager den 12. maj 2024
Dear Francesca, Wow, what a review, thank you a lot for taking the time to publish it and share your impression. All of us are delighted to read your kind words and comments with regard to our designs, facilities, services and above all - staff. It really made us happy to know that our effort is appreciated and that we will remain a part of your pleasant experience. Thanks again for providing us with this wonderful feedback, we look forward to welcoming you again soon!Sincerely,

8/10 Udmærket

thierry

Overnattede 7 nætter i april 2024
Svar fra Customer Relations Manager den 2. maj 2024
Dear thierry, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

2/10 Forfærdeligt

Giovanni

Overnattede 2 nætter i april 2024
Svar fra Customer Relations Manager den 17. maj 2024
Dear Giovanni, Thank you for your rating. Should you wish to provide us with further feedback, please do not hesitate to contact us directly. Kind Regards,

10/10 Fremragende

Yanice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Customer Relations Manager den 25. apr. 2024
Dear Yanice, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

8/10 Udmærket

Romulo Ernesto

Synes godt om: Rengøring, service og personale, faciliteter
La piscina no estaba funcionando y no avisan antes de reservar, siempre faltaba el jabón en la ducha y tenía que estar llamando, el spa pequeño viejo y con humedades.
Svar fra Customer Relations Manager den 22. apr. 2024
Dear Romulo Ernesto, Thank you for staying with us and for providing us with this review. We will focus on improvements and we will pay more attention to the things mentioned here, in order to continuously enhance your experience and our services. Hopefully there will be an opportunity to welcome you soon and to offer you an impeccable stay!Kind Regards,

8/10 Udmærket

Divya

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Customer Relations Manager den 21. apr. 2024
Dear Divya, Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

10/10 Fremragende

Katrin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir waren nun das zweite Mal in Folge im H Hotel und sind sehr zufrieden gewesen. Die Lage ist wirklich top, man ist direkt im Nachtleben und kann innerhalb weniger Minuten alle möglichen Bars und Clubs erreichen und hat auch sehr viele Essensmöglichkeiten vor der Tür. Ich bevorzuge Zimmer mit einem Balkon, da man so bessere Möglichkeiten hat zu lüften, falls man nicht so der Fan von Klimaanlagen ist. Das Zimmer ist groß genug und die Suiten sind sehr geräumig und gut aufgeteilt. Mein Highlight war bei unserem ersten Besuch der Whirlpool im Zimmer, der wirklich sehr groß war. Der Spa-Bereich ist auch sehr schön und man kann dort perfekt entspannen. Die Zimmer waren sauber und falls einem etwas fehlte, wurde einem direkt weitergeholfen. Der Service war wirklich top im Hotel. Uns wurde jederzeit mit all unserem Anliegen direkt weitergeholfen und die Leute waren immer sehr nett und hilfsbereit (besonders Anvar). Insgesamt würde ich wieder hierher kommen, da uns das Hotel bisher immer überzeugen konnte.
Svar fra Customer Relations Manager den 17. apr. 2024
Dear Katrin, Thank you very much for choosing us again and for providing us with this glowing review!What to say, we are sincerely delighted to see your kind words and compliments for our service - these things always serve as additional motivation for our staff to keep on their hard work and deliver exceptional service at all times. Anvar will be proud to know that he has assisted in making your stay better. Apart from this, it also made us happy to see that you have enjoyed in our central location, amazing facilities and uniquely designed and furnished rooms. Once again, thank you very much for this recommendation, we are already looking forward to being your hosts again!Best Regards,

8/10 Udmærket

Tony

Synes godt om: Rengøring
Overnattede 3 nætter i marts 2024
Svar fra Customer Relations Manager den 28. mar. 2024
Dear Tony,Thank you for staying at the H Hotel & SPA and for providing us with this high rating. We are glad to know that you have spent some enjoyable time with us and we hope to welcome you back soon!Kind Regards,

8/10 Udmærket

Nikaule

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stunning hotel, literally everything is walkable from the hotel. Great restaurant options, near the beach and bars. Only issue the rooms can be really hot.
Overnattede 3 nætter i marts 2024
Svar fra Customer Relations Manager den 22. mar. 2024
Dear Nikaule, Many thanks for staying at the H Hotel & SPA and for taking some of your time to post a review. We are pleased to know that your stay was satisfactory and that you enjoyed spending time in vibrant, touristic location which is suitable for exploring the island. Our apology for the heating in your room, soon the temperatures will increase, so we will be able to change the settings to cooling. We all hope to welcome you again soon and to have an opportunity to offer you a wonderful stay!Kind Regards,

10/10 Fremragende

Karl

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Was greatly
Overnattede 6 nætter i marts 2024
Svar fra Customer Relations Manager den 16. mar. 2024
Dear Karl, We appreciate you staying at the H Hotel & SPA and taking some of your time to post a review. It is amazing for us, as hosts, to hear about your pleasant experience with the service provided and we cordially invite you to visit us again in the future!Sincerely,

10/10 Fremragende

Jens

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel war sehr sauber, schöne Zimmer. Dadurch das alles in schwarz gehalten ist sind die Zimmer recht dunkel. Ich war in der 9. Etage mit seitlichen Meerblick. War für mich eine sehr schöne Aussicht. Mitten im Party Viertel viele Bars und Clubs in der Nähe. Ist ein sehr belebtes Viertel deswegen ist auch immer eine Geräuschkulisse vorhanden. Aber bei geschlossenen Fenstern habe ich kaum noch was gehört. Für mich ein sehr gutes Hotel würde wieder kommen.
Overnattede 8 nætter i marts 2024
Svar fra Customer Relations Manager den 15. mar. 2024
Dear Jens, Thank you for staying at the H Hotel & SPA and for being so generous with your feedback. We are grateful for such a good recommendation, and it is even better for us to know that your recent stay was enjoyable and that our offer has met your expectations. The Management will keep on the hard work in meeting your needs, and we hope to welcome you again soon!Best Regards,

10/10 Fremragende

Alberto

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel veramente bello
Overnattede 2 nætter i marts 2024
Svar fra Customer Relations Manager den 11. mar. 2024
Dear Alberto, Thank you for staying at H Hotel & SPA and for providing us with this good feedback. It was nice to see about your pleasant stay and satisfaction with our service, and we hope to be your hosts again in the future. Best Regards,

10/10 Fremragende

Elisa

Overnattede 2 nætter i februar 2024
Svar fra Customer Relations Manager den 26. feb. 2024
Dear Elisa, Thank you for staying at H Hotel & SPA and for providing us with the best rating. We are really glad to know that your recent stay was pleasant and enjoyable, and we would be delighted to welcome you again in the future!Sincerely,

10/10 Fremragende

Kazimir, Gdynia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Piękny pokój z widokiem na morze. Możliwość podwyższenie standardu. Fantastyczna i miła obsługa. Pełna prywatność i odpoczynek. Pyszne i różne śniadanie. Możliwość pozostanie godzinę dłużej przy wymeldowaniu (późniejsze połączenie). Dziękuję całej załodze za świetną oprawę i pobyt!
Overnattede 4 nætter i februar 2024
Svar fra Customer Relation's Manager den 12. feb. 2024
Dear Mr. Kazimir,Thank you for your wonderful review!It is being our truly pleasure to read that you had amazing stay with us enjoying all our facilities such as: breakfast, friendly professional staff, amazing sea view from the room.We are looking forward to welcome you again the nearest coming future!

10/10 Fremragende

SANDRA

Rejste med familie
Synes godt om: Faciliteter
soneel was super vriendelijk. Alleen jammer dat het dakterras niet open was. Kamer net en heel ruim.
Overnattede 7 nætter i januar 2024
Svar fra Customer Relation's Manager den 10. feb. 2024
Dear Ms Sandra,Thank you for finding time and sharing your nice feedback with our team. We appreciate a lot your comments and great points given for all our services. We work hard in order to meet your needs and provide you with relaxing time during your holidays.You are more than welcome to visit us again in summer time when the roof top terrace will be open, kindly note that it operates from May-October depends on weather permitted condition. We sincere looking forward to host you in the upcoming future. Best Regards, Customer Relation's Manager

8/10 Udmærket

Aryana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra Customer Relations Manager den 1. feb. 2024
Dear Aryana, Thank you for staying at H Hotel & SPA and for providing us with a high rating. We were glad to see that your stay was pleasant and we hope to welcome you again soon!Sincerely,

10/10 Fremragende

Godlove

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Customer Relations Manager den 29. jan. 2024
Dear Godlove, Thank you for staying at H Hotel & SPA and taking some of your time to provide us with this nice rating. We are glad to know that you enjoyed your time with us and we hope to welcome you again in the future!Sincerely,

8/10 Udmærket

Natalie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I check-in to a hotel every birthday staff didn’t acknowledge that it was my birthday even though they took my passport. This is the first time this has happened in the last six years. Also the room that I had was not a Seaview room and there was a smell of somewhat cooking scent in my room , I’ve stayed at the boutique hotel and enjoyed it as to why I bought the main hotel. This time I would say my stay at the boutique hotel was better . Didn’t have any issues over there and the staff were much friendly. I will be returning this week for business
Overnattede 3 nætter i januar 2024
Svar fra Customer Relations Manager den 25. jan. 2024
Dear Natalie, Thank you for staying at H Hotel & SPA and for taking some of your time to post a review. We are glad to know that you are satisfied with our sister hotel, Hugo's Boutique, and we will be glad to welcome you back there soon. Our team is sorry for not noticing your special occasion - please note that we require passports only for the check-in purposes, to register you as our guests, and we do not look into your personal details a lot, that is not our usual practice. However, we are grateful for your comments that will help us to improve certain aspects in the room, and we sincerely look forward to welcoming you again at Hugo's Boutique!Many thanks and kind regards,

10/10 Fremragende

Daniel Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel… I had to learn the hard way, but there is no need for a car; no parking in the area, and everything is in walking distance or Uber friendly.
Overnattede 4 nætter i januar 2024
Svar fra Customer Relations Manager den 17. jan. 2024
Dear Daniel Anthony, Many thanks for staying at H Hotel & SPA and for providing us with this lovely recommendation. It is a pleasure to hear about your pleasant stay with us and we hope to be your hosts again!Kindest Regards,

6/10 Okay

Raffaella

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
Al check in ci hanno dato una stanza priva di riscaldamento nonostante fosse inverno, sostituita poi con una col riscladamento dopo varie lamentele, ma ad un piano più basso e con una vista mare non equivalente. Abbiamo trovato 2 blatte in camera. La stanza non è stata pulita adeguatamente e gli asciugamani non sono stati cambiati. Non c'è abbastanza luce in camera. Il massaggio riservato presso la SPA è stato fatto pagare più di quanto pattuito e la temperatura della piscina indoor non era adeguata ad una spa (era appena tiepida).
Overnattede 2 nætter i januar 2024
Svar fra Customer Relations Manager den 17. jan. 2024
Dear Raffaella, Thank you for staying at H Hotel & SPA and taking the time to post a review. We are not so pleased to know that your recent stay was not completely enjoyable and we apologize for not meeting your expectations. Kindly be advised that during this period, we have both heating and cooling floors, so that our guests can decide which suits them better - that is why we immediately moved you after you had complained upon your arrival. The room category was the same, but unfortunately, on the lower floor. We are also very sorry that some other things were not reported to us on time, while you were still our guests, as we would have checked all of your hygiene concerns immediately, and make sure that everything is in perfect shape, as usual. Please feel free to contact us and share further details about your spa experience, and our team will check with the spa directly. Thank you for your comments, rest assured that all of them will be checked carefully and if needed, corrective measures will be taken immediately. Our team would be pleased to welcome you back and offer you a more enjoyable experience without any inconveniences!Kind Regards,

10/10 Fremragende

Charde

Overnattede 2 nætter i januar 2024
Svar fra Customer Relations Manager den 17. jan. 2024
Dear Charde, Thank you for staying at H Hotel & SPA and providing us with the best rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

8/10 Udmærket

Dilyan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Air con and spa need updating
Overnattede 2 nætter i januar 2024
Svar fra Customer Relations Manager den 11. jan. 2024
Dear Dilyan, Thank you for staying at H Hotel & SPA and for your comments. We will pay attention to these aspects with an intention of improvement, and we hope to welcome you back and to offer you an impeccable stay. Regards,

8/10 Udmærket

Elisa

Overnattede 1 nat i januar 2024
Svar fra Customer Relations Manager den 9. jan. 2024
Dear Elisa, Thank you for staying at H Hotel & SPA and for taking some of your time to rate us. We are glad to know that this time we met your expectations and we would love to welcome you again soon and to provide you with an even better stay. Sincerely,

10/10 Fremragende

Kaylocke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Customer Relations Manager den 5. jan. 2024
Dear Kaylocke, Thank you for staying at H Hotel & SPA and for providing us with such a good rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 Fremragende

Grati

Overnattede 2 nætter i december 2023
Svar fra Customer Relations Manager den 20. jan. 2024
Dear Grati, Thank you for staying at H Hotel & SPA and for providing us with this good rating. We are more than glad that you have enjoyed your stay and we hope to welcome you again in the future!Best Regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Customer Relations Manager den 28. dec. 2023
Dear Valued Guest, Thank you for staying at Hugo's Boutique Hotel and providing us with this amazing rating. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 Fremragende

Rafael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
More than EXCELLENT!
Everything was MORE THAN GREAT! Nibahat receive us at front desk with the same beautyful smile and kindness as when we leave! We really appreciate the gift - bottle of champagne - 'cause we were celebrating our wedding anniversary
Overnattede 2 nætter i december 2023
Svar fra Customer Relations Manager den 20. dec. 2023
Dear Rafael, Thank you for staying at H Hotel & SPA and sharing this nice feedback with us. It made us proud to see your satisfaction with your stay and our service, especially having in mind that you chose our hotel for celebrating your special occasion. Nibahat will receive your compliments and we all hope to welcome you again soon!Sincerely,

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 16 nætter i november 2023
Svar fra Customer Relations Manager den 15. dec. 2023
Dear Stephen, Thank you for staying at H Hotel & SPA and for providing us with this high rating. We are pleased to know that you spent some enjoyable time with us and that we met your expectations. It would be a pleasure to welcome you again in one of our hotels soon!Sincerely,

10/10 Fremragende

Rafayel

Overnattede 9 nætter i december 2023
Svar fra Customer Relations Manager den 11. dec. 2023
Dear Rafayel, Thank you for staying at H Hotel & SPA and taking the time to provide us with the highest rating. We are delighted to see your satisfaction and we hope to welcome you again soon!Best Regards,

10/10 Fremragende

Andreas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2023
Svar fra Customer Relations Manager den 10. dec. 2023
Dear Andreas, Thank you for staying at H Hotel & SPA and taking the time to post a review. We are really glad to know that you spent some enjoyable time with us and we hope to welcome you again in the future!Best Regards,

10/10 Fremragende

Geoffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
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Overnattede 7 nætter i november 2023
Svar fra Customer Relations Manager den 6. dec. 2023
Dear Geoffrey, Thank you for staying at H Hotel & SPA and for rating us with 5*. We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!Best Regards,

10/10 Fremragende

Quentin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location. Very central in the heart of St Julians. Great hotel, rooms are exquisite. Highly recommended.
Overnattede 2 nætter i december 2023
Svar fra Customer Relations Manager den 5. dec. 2023
Dear Quentin, Thank you for staying at H Hotel & SPA and for finding some of your time to post this nice review. We are glad to see your satisfaction with the recent stay, especially with our central location and luxury furnished rooms. The Hotel Team would be honored to welcome you again in one of our hotels and to possibly exceed your expectations!Sincerely,

8/10 Udmærket

Peter Heinz, Egelsbach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Personal war sehr freundlich und zuvorkommend
Overnattede 6 nætter i november 2023
Svar fra Customer Relations Manager den 1. dec. 2023
Dear Peter!Thank you for staying at H Hotel & SPA and finding the time to post this lovely review.We are truly happy that you enjoyed all our amenities and the work of our friendly stuff!We looking forward to host you very soon in one of our hotels to provide the unforgettable experience! Best Regards,

8/10 Udmærket

Sani

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you like the central party life, this is the place for you. If you like a quieter location, then stay away from this. The hotel was very nice, and the breakfast was decent.
Overnattede 3 nætter i november 2023
Svar fra Customer Relations Manager den 1. dec. 2023
Dear Sani!Thank you for staying at H Hotel & SPA and finding the time to post this lovely reviewUnfortunately there are some aspects that are hard to change as the load neighbor around surrounded by clubs& restaurants.We are very pleased that you had nice stay with us and could enjoy all our amenities including the breakfast.We are looking forward to host you very soon in one of our hotels to provide the unforgettable experience! Best Regards,