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Anmeldelser af Sopwell House

4 out of 5
Sopwell House
Cottonmill Lane, St Albans, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 171 af i alt 280 anmeldelser" "
Bedømmelse på 8 − Udmærket. 71 af i alt 280 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 280 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 280 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 280 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 8 nætter i juli 2019

10/10 Fremragende

Bendt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel som klarer store imponerende arrangementer
Min kone og jeg var til vores søns bryllup afholdt på Sopwell House. Hotellet liger i meget smukke omgivelser. Hotellet håndterede festlighederne for 250 gæster med prom og pragt. Det er et sted for lidt VIP-agtige personer men alle følte sig velkommen og godt behandlet.
Overnattede 2 nætter i juli 2018

10/10 Fremragende

Richelle

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely room great breakfast with an amazing choice of options and a lovely lunch
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jennifer

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024

10/10 Fremragende

Vanessa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place for relaxation. Brilliant attentive staff and very clean.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing break
Had a very relaxing stay at Sopwell House.This is well run with lovely helpful staff. Excellent spa pool and facilities. Very good food.
Overnattede 1 nat i februar 2024

10/10 Fremragende

R

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Paul

Overnattede 1 nat i februar 2024

10/10 Fremragende

Jay

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with spa , I would certainly stay here again
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mai Lan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nicely refurbished, beautiful spa and great gym! Delicious Omboo restaurant
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024

10/10 Fremragende

Nasreen

Overnattede 1 nat i januar 2024

10/10 Fremragende

Gro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023

8/10 Udmærket

MAKEDA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous spa & friendly & attentive staff. Room a little basic for the price - but nice enough. Amazing breakfast
Overnattede 1 nat i december 2023

10/10 Fremragende

Suzanne

Synes godt om: Faciliteter
Overnattede 2 nætter i december 2023

10/10 Fremragende

scott

Overnattede 4 nætter i december 2023

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

6/10 Okay

Ashish

Overnattede 1 nat i september 2023

8/10 Udmærket

Pooja

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

6/10 Okay

Meghana

Synes ikke om: Service og personale
Loved the aesthetics of this property, however there were several aspects that were disappointing. One room was only ready for check in at 4.30pm so we had to wait around. The room had a leak of the floor, no water pressure in the shower and the hair dryer was not working. The key was also faulty, which forced me to go down to reception around 4-5 times to get this fixed. This was all flagged to reception and the only solution provided that “we will call the maintenance guy”. The fact that the spa facilities are only available till 11am and the service is so strict about this was super inconvenient and unfriendly provided the check in was also so late. My massage experience also felt rushed. There were no solutions or flex provided for anything that was flagged, which deflated the whole experience. Disappointing especially for the amount we paid for the night.
Overnattede 1 nat i november 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

10/10 Fremragende

Karen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay overall
This was my second stay at Sopwell House and I enjoyed it as much as the first time. The decor and cleanliness were outstanding. We loved the spa facilities and the food in the restaurant - delicious! However, we were surprised to find ourselves locked out of our room when we got back to our room after breakfast on checkout day. It was just after 11am and we felt this was a bit heavy handed. Also, unlike during my first visit, I was unable to get a plus size robe which would have been more comfortable for me.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely relaxing stay, service & food, Great!
All staff were welcoming, friendly and very helpful. Food was fantastic in both restaurants! Beds were really clean and very comfortable. A real tonic that my husband and I needed!
Overnattede 2 nætter i september 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for taking the time to share your experience of your recent visit to Sopwell House. We are delighted you had such a perfect getaway and your kind words regarding the team are much appreciated and will share with them. We all look forward to welcoming you back again very soon.

10/10 Fremragende

Stephen

Overnattede 1 nat i september 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for posting 10 out of 10 Stephen! and we are looking forward to seeing you soon

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for rating us 10 out of 10 John! we are pleased to know you enjoyed your stay at Sopwell House and looking forward to seeing you again soon.

10/10 Fremragende

Marcus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and overall facilities were excellent. The team on reception couldn't do enough to help. We also left some clothes at the hotel and they forwarded these to us by courier a few days later. Amazing service.
Overnattede 1 nat i august 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for taking the time to share your experience of your recent visit to Sopwell House. We are delighted you had such a nice stay and your kind words regarding the team are much appreciated and have been shared with them. We are also glad to hear you had your clothes back! We all look forward to welcoming you back again very soon.

10/10 Fremragende

Astrid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for rating Sopwell House 10 out of 10 Astrid! We are pleased that you enjoyed your stay in the hotel and we hope to see you again soon.

8/10 Udmærket

Kerry

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Very clean, Some staff excellent others need further training on manners Unfortunately we came at a time when buliding work was talkibg place so very noisey at timea also they we taking down a tree for 2 days outside my room window
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Adriana

Overnattede 1 nat i juli 2023
Svar fra Front of House Duty Manager den 27. sep. 2023
Thank you for rating us 10 out of 10 Adriana! we are pleased to know you enjoyed your stay at Sopwell House and we hope to see you again soon.

10/10 Fremragende

Rick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the spa. Great breakfast.
Overnattede 1 nat i juli 2023
Svar fra Duty Manager den 27. sep. 2023
Thank you for taking the time to post a review, I am delighted to see that you enjoyed your stay and we hope to see you back at the hotel soon.

4/10 Dårligt

Chloe

Overnattede 1 nat i maj 2023
Svar fra Front of House Duty Manager den 27. sep. 2023
Thank you for taking the time to review Sopwell House Chloe, and we hope to see you back at the hotel soon.

10/10 Fremragende

Daryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2023
Svar fra Front Office Duty Manager den 21. jun. 2023
Thank you for taking the time to post a review, I am delighted to see that you enjoyed your stay and we hope to see you back at the hotel soon.

10/10 Fremragende

Kemi

Overnattede 2 nætter i april 2023
Svar fra Front of House Duty Manager den 27. sep. 2023
Thank you for rating us 5 out of 5 Kemi! we are pleased to know you enjoyed your stay at Sopwell House and we are looking forward to welcoming you again soon.

8/10 Udmærket

Philippa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i april 2023

10/10 Fremragende

Selina

Overnattede 2 nætter i april 2023
Svar fra Front of House Duty Manager den 27. sep. 2023
Thank you for rating us 10 out of 10 Selina! we are delighted to see that you enjoyed your stay and we hope to see you back at the hotel soon.

10/10 Fremragende

Adriana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was our Anniversary and the staff were amazing,treated us so special and a few gifts. We will be going again we loved it.
Overnattede 1 nat i marts 2023
Svar fra Front Office Duty Manager den 10. apr. 2023
Thank you for your kind review, we are very pleased to hear that you enjoyed your stay at Sopwell House and hope to see you back at the hotel very soon.

10/10 Fremragende

Louise, BUSHEY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2023
Svar fra Front Office Duty Manager den 10. apr. 2023
Thank you for your review, we are very pleased to hear that you enjoyed your stay at Sopwell House and hope to see you back at the hotel very soon.

10/10 Fremragende

Megan

Overnattede 1 nat i februar 2023
Svar fra Front Office Duty Manager den 10. apr. 2023
Thank you for your kind review, we are very pleased to hear that you enjoyed your stay at Sopwell House and hope to see you back at the hotel very soon.

10/10 Fremragende

Miss

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023
Svar fra Front of House Duty Manager den 27. sep. 2023
Thank you for rating us 10 out of 10 Miss! we are very pleased you enjoyed your stay with us and we hope to see you again soon.

8/10 Udmærket

Don

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I really enjoyed my stay but it was slightly soured by the spa and fact that I was not really made aware that the better spa which they now call CLUB was £120 extra per day per person until I got there. That means that it was £700 a night if I wanted spa access and 1 evening meal, way more than the Grove. The hotel charges a very high rate anyway for a usual 4 star, so its expected to receive the higher-end facilities included that are pictured all over the website which was what made me book there. A bit of false advertising I think and that's why it felt slightly sour. Even no entry with paying for 2x massages at £260 which is way more than massages at a non-spa (and one massage was not good anyway, too soft and every time I asked for a bit harder with her hands as she barely touched me, she reminded me that I 'should have chosen a deep tissue, but I just wanted a firm Swedish and paying that she should have adapted). The staff overall were great and that's why I overall enjoyed my stay even with the spa issues and high prices overall, special thanks to Rachel on front desk who was very nice and helped me have a special stay for a special time.
Overnattede 2 nætter i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post a review, I am pleased that overall you enjoyed your stay but I was sorry to hear that you were disappointed with some aspects of the spa and your treatment, I have passed your feedback to the spa for them to review. I'm pleased that you were impressed with the staff and Rachel was particularly happy to get a special mention. We hope to see you back at the hotel very soon.

8/10 Udmærket

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post a review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

10/10 Fremragende

Matthew

Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post such a lovely review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

10/10 Fremragende

Charlotte

Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post such a lovely review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

10/10 Fremragende

Wendi

Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post such a lovely review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent Omboo
One night stay only to attend a 60th birthday party in St. Albans. Had a drink in the bar and then a meal at Omboo…was excellent ! Did not make use of the Spa unfortunately. Will most certainly return for a two night Spa stay at some stage.
Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post such a lovely review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I always have an impeccable experience staying at Sopwell House. Staff are great, attentive, very accommodating and well versed at keeping guests comfortable and relaxed. Cannot fault the facilities - restaurants, spa, lounging areas - all are amazing. A special home experience away from home and I can’t wait to return again.
Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post such a lovely review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

6/10 Okay

Kerri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Breakfast let it down. Very average and lukewarm. I would have liked to be able to order off a menu for this standard of hotel.
Overnattede 1 nat i januar 2023
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post a review, I am pleased that you had a nice stay but was sorry to hear that you found the breakfast disappointing, I have passed your feedback to The Brasserie. We hope to see you back at the hotel very soon.

10/10 Fremragende

Elaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2022
Svar fra Front Office Duty Manager den 31. jan. 2023
Thank you for taking the time to post a review, I am pleased that you enjoyed your stay and we hope to see you back at the hotel very soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Front Office Duty Manager den 26. dec. 2022
Thank you for taking the time to post a review. I am glad that you enjoyed your stay and hope to see you back at the hotel very soon.