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Anmeldelser af Seven Hotel

4 out of 5
Seven Hotel
5-7 Clifton Terrace, Southend-on-Sea, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 409 af i alt 790 anmeldelser" "
Bedømmelse på 8 − Udmærket. 223 af i alt 790 anmeldelser" "
Bedømmelse på 6 − Okay. 87 af i alt 790 anmeldelser" "
Bedømmelse på 4 − Dårligt. 40 af i alt 790 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 790 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Matthew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, great view, good facilities
Overnattede 1 nat i april 2024

6/10 Okay

Hannah

Overnattede 1 nat i april 2024

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Farzane

Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Paul

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
I've used the hotel several times for work in the past year and my company use this for staff staying in Southend. When you check in they ask for a swipe of a credit card. 6 weeks after my stay I was checking my credit card statement and noticed a £50 charge from Seven. I called them to query this I was told a coffee tray was missing after my stay and they charged me £50 and accused me of stealing it. How dare they, I never even touched the thing. I received no communication regarding the charge and now taking the matter further. Never stay at this hotel unless you want to be accused of being a thief.
Svar fra Seven Hotel Management den 16. mar. 2024
Hi Paul, As per our emails to you earlier today, we sincerely apologised and explained that this was a misunderstanding and a training issue with a new staff member. We have refunded your 50 and are deeply disappointed that you still felt it necessary to post this review.

4/10 Dårligt

Dadirai

Synes godt om: Service og personale
Synes ikke om: Rengøring
Window blind was broken, toilet had poo stain in it,carpet had crumbs, toilet constantly running. Tv no APPS, BED was small for double bed. We paid £115 and no breakfast. Staff were very polite
Overnattede 1 nat i marts 2024

6/10 Okay

Suzanna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room over looked the outside air conditioning system and was very nosy.we had to change rooms. The staff were very helpful.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Danny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant place to stay
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nichola

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Gary

Overnattede 1 nat i januar 2024

10/10 Fremragende

Deborah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A very relaxing atmosphere. Staff were exceptionally friendly and helpful, nothing was too much trouble. Service was first class. Arrived and started to park in public car park. Staff came to tell us were the hotel car park was located. We had drinks in the bar and asked about dinner. Order taken, and after a while went to find out when dinner would be served and was told we could arrive at anytime when it suited us. Total relaxation. Dinner was delicious, would certainly go back to for the hotel and restaurant. Rooms were well appointed and beds comfortable, slept well.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Holly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Warm welcoming fantasic rooms excellent service totally recommend
Overnattede 1 nat i december 2023

10/10 Fremragende

Christina

Overnattede 2 nætter i december 2023

8/10 Udmærket

Sue

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Returning happy guests
Loved everything about our stay. The new shower room is lovely but slightly awkward to reach shower controls and hold shower at the sand time. Restaurant was fab
Overnattede 1 nat i december 2023

8/10 Udmærket

Bobby

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was good, I tried phoning 3 times during the day and no answer as wanted to decorate the room for my girlfriends birthday, I went and asked and he said they will do it, waited extra hours to go in but they still didn’t do it
Overnattede 1 nat i december 2023

10/10 Fremragende

Michael

Overnattede 1 nat i december 2023

10/10 Fremragende

Warren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok for a night
Unfortunately the room we had was in beside or below water pipes, cistern or water heater. Nice view shame about the noise. An average small town hotel, though their small rooms are nicely decorated.
Overnattede 1 nat i november 2023

10/10 Fremragende

T

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very Comfortable hotel
I have stayed in this hotel a few times now, I originally stayed in their basic rooms which are quite small, but OK if you are just there for one night. I booked a sea view room which was much larger and more comfortable room. I would advise anyone to book a sea view room.
Overnattede 1 nat i november 2023

8/10 Udmærket

Iain

Overnattede 1 nat i november 2023

10/10 Fremragende

Yvonne

Rejste med partner
Very nice hotel. Very nicely upgraded.
Overnattede 1 nat i november 2023

10/10 Fremragende

Warren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Rosemarie

Rejste med partner
Very pleasant stay. The room was large and clean.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

SWEE HOONG

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Veronica

Overnattede 1 nat i oktober 2023

6/10 Okay

Bonnie

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Bitterly disappointed at dreadful service
The hotel was immaculate and the room was attractive and comfortable. The restaurant, Aurum, ruined our stay. We waited 30 minutes to even order drinks and had to chase up the order when it didn’t arrive. Drinks and starters arrived in dribs and drabs. I am vegan and one of the two vegan starter options was unavailable. I had mushroom risotto for my main which was underwhelming and I’ve made myself better risotto at home (I’m not a chef!). Similarly at breakfast time, we sat for 25 minutes before my husband placed our breakfast orders directly with the kitchen. Eventually a waiter took our drink orders. My husband’s drink arrived 15 minutes later and mine 25 minutes later (I’d only ordered a cup of tea!). Eventually our breakfasts arrived missing mushrooms (quite a main part of an English breakfast and listed on the menu). No one asked how our meal was so we didn’t get the opportunity to mention this until a waiter desperately tried to clear the table when my husband popped to the toilet. The waiter asked if we wanted the mushrooms but by that point we’d almost finished our breakfasts. The toast was I buttered and no butter provided and again, no opportunity to request this as there was only one waiter serving the restaurant and he was out of the room most of the time. The couple on the table next to us were discussing leaving to eat elsewhere as they were also left waiting as if they were invisible. Service charge is included in all bills.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

Jacques

Forretningsrejsende
Bad timing which could have been avoided
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Arianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Lynette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Hotel
What a little gem this was! Hotel was immaculate staff were very friendly and helpful, we had breakfast which also was very very good. Our room was also lovely overlooking the sea spotlessly clean we will definitely be returning.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Julie

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Warren

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Diane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Elspeth

Synes godt om: Rengøring, service og personale
Good place to stay for Southend venues
Nice hotel. Well situated. Some decor tired if you look closely. And service charge when buying a drink from the bar!
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Hana

Rejste med familie
Synes godt om: Faciliteter
I found a room very small in comparison to the photos online. The bed was very uncomfortable to
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Hyunmin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Sri

Overnattede 1 nat i oktober 2023

10/10 Fremragende

ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room lovely restaurant
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Erin

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay, poor breakfast
Well placed for town, theatre and sefront, had a basic room but well equiped. Could have done with a cofffe machine though, TV was on an arm which when used covered the entrance door, wierd. Breakfast a big disapointment for us. Basic things on the menu were not available when ordered like cereal, granola, fruit which meant, as my wife does not eat cooked breakfast, was left with toast.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Alisdair

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Fantastic looking hotel. Bar/ restaurant looks very modern and food was to a very high standard. However, I felt the room was far too small and I was having to clamber over my belongings to get around. Lighting was also poor and the TV in an awkward position to which you had to crane your neck. Service was good.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Nicola

Overnattede 1 nat i september 2023

10/10 Fremragende

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing times.
My stay was short but very sweet. Everyone was so friendly and nothing was too much trouble. I was on my own this trip and was never short of someone to talk to from the ladies looking after my room to reception staff, bar staff and dining room staff. The food was superb and again nothing was too much trouble. I was waited on hand and foot and will definitely be returning soon. Thank you. Jayne
Overnattede 5 nætter i september 2023

8/10 Udmærket

michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

10/10 Fremragende

Elsa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel close to entertainment, shops and funfair. Luxury hotel at an affordable price...
Overnattede 1 nat i september 2023

10/10 Fremragende

Darren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first night our room was situated above the kitchen and was very noisy. They couldn’t move us as they were fully booked. The next morning we asked again and we were moved to another room. Very nice staff and the cleaning ladies were fabulous! Great location to shops and train. Make sure you go to the navy and military pub next door! Fab
Overnattede 4 nætter i september 2023

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Seven Hotel.
Credit card deposit on check in was unexpected. I didn’t have a credit card with me and they couldn’t accept Apple Pay or a currency card that I did have. I as asked to pay a £50 cash deposit! I don’t understand the reason for this, by all means take a credit card details but why an unnecessary charge???? Parking outside the hotel is charged by the hour or £10 per day. Very clean and comfortable hotel, just the annoying credit card charge that is the only negative for me. Lovely room with great view.
Overnattede 1 nat i september 2023