Lounge i lobbyen
Tjek tilgængelighed

Anmeldelser af Renaissance Shanghai Zhongshan Park

4.5 out of 5
Renaissance Shanghai Zhongshan Park
No. 1018 Changning Road, Changning District, Shanghai, Shanghai

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 289 af i alt 623 anmeldelser" "
Bedømmelse på 8 − Udmærket. 234 af i alt 623 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 623 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 623 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 623 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,8/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
the breakfast was not impressive but eveything else is very nice.
Dear Henrik, Warm greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us. Your comments are very important in our continuous search for service excellence. We would like to have another opportunity to host you at our Hotel so you will have the truly Renaissance experience. Renaissance Shanghai Zhongshan Park Hotel

8/10 Udmærket

Kim, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel in good location.
Overall a good hotel at a good location with mostly helpfull staff. 2 things annoyeds me, first that the WI-FI in the room are not incl. and are really expensive. Secondly the register system at the breakfast were we need to que in line for a while.

8/10 Udmærket

hansen, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Very nice hotel, very close to the metro line 2.Nice room and breakfirst.The only complaint, is no free internet.120 RMB/night, completely rip off :-((

8/10 Udmærket

Helen

Overnattede 10 nætter i april 2024
Svar fra Winnie den 29. apr. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

YEN-LING

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Winnie den 28. apr. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Aris

Forretningsrejsende
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommended
Overnattede 5 nætter i april 2024
Svar fra Winnie den 23. apr. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 Okay

ATSUKO

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
雨の日の夜遅くにチェックインしたためか、窓から水滴が侵入、ハウスキーパーがゴミ箱とタオルを置いていた。お陰で部屋にゴミ箱がなくなり、水滴の音で眠れなかった。
Overnattede 1 nat i april 2024
Svar fra Winnie den 15. apr. 2024
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 Forfærdeligt

Sui Ching Micky

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
與3位朋友一同趁復活節到上海旅遊，入住後，發覺房間超級多塵，加床的被褥等等，朋友說有蝨咬，浴室熱水難調節，一下熱死，一下冷死，這都其次，主要是房間超熱，無法調控冷氣，問了前台，說有冷氣的，不過只是給鮮風，無言了，還說叫我們一係自行開窗，哈，第一次聽到有酒店說叫住客這樣做的。問有沒風扇，又說沒有，已經給完各住客了，只能說可以換房，不過換的房間只是鮮風會大一點，唉，救命，上海有一天高達30度，人到癲，最後，去了投訴，才給了一部冷風機……日後一定blacklist此酒店。在此告訴大家，要認真考慮考慮。
Overnattede 3 nætter i marts 2024
Svar fra Winnie den 2. apr. 2024
尊敬的賓客，您好！ 非常感謝您入住上海龍之夢萬麗飯店，並願意對本次入住進行迴響。 對於服務中的不足及由此引起的不便，我們感到非常抱歉，在此向您致以誠摯的歉意。 我們已向相關部門進行了迴響，同時竭力提高服務水平。 再次向您致歉，望您再給我們一次改正進步的機會。 真誠期待閣下的再次光臨！

8/10 Udmærket

MASAKAZU

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
地下鉄2号線中山公園駅に直結しており、とても便利でした。また隣接するモールはレストランがたくさんあり、これまた非常に役立ちました。
Overnattede 2 nætter i marts 2024
Svar fra Winnie den 1. apr. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

HSING-YI

Forretningsrejsende
Synes godt om: Rengøring, service og personale
The location is great and easy to commute by public transportation. Lots of dining options. The hotel is a bit dated, and the chair in my room is clearly worn off on the edge of the seat. The design of the shower floor keeps the shower water on the floor and always leaves a pond there. Hotel staff and service are nice.
Svar fra Winnie den 29. mar. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

2/10 Forfærdeligt

Marcus Alexander

Overnattede 2 nætter i marts 2024
Svar fra Winnie den 7. apr. 2024
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

10/10 Fremragende

HAJIME

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient transportation is the best
Overnattede 6 nætter i februar 2024
Svar fra Winnie den 8. mar. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 Okay

Yuka

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
地下鉄からモールを通り抜けホテルに行ける！ 便利でした。しかし、予約の通りに手配されていなかったため不満が残った。
Overnattede 3 nætter i februar 2024
Svar fra Winnie den 1. mar. 2024
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

8/10 Udmærket

Chiu Woon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Winnie den 29. jan. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

4/10 Dårligt

CHIU FAI MICKY

Overnattede 1 nat i januar 2024
Svar fra Winnie den 25. mar. 2024
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

8/10 Udmærket

maria luiza

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Hotel com boa localização, área do café precisa de uma atenção na estrutura. Atendimento excelente
Overnattede 1 nat i januar 2024
Svar fra Winnie den 23. jan. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Lumin, Canton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Winnie den 11. jan. 2024
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

2/10 Forfærdeligt

Takeshi

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i november 2023
Svar fra Winnie den 20. dec. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

4/10 Dårligt

Jonas

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra Winnie den 20. dec. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

4/10 Dårligt

Ellie

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i oktober 2023
Svar fra Winnie den 20. dec. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 Okay

Hamazaki

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Winnie den 20. dec. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

10/10 Fremragende

Boon Heng

Overnattede 4 nætter i november 2023
Svar fra Winnie den 5. dec. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Katharina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle und zentrale Unterkunft an der Line 2! Man kann direkt von beiden Flughäfen dorthin gelangen. Wir waren zweimal innerhalb einer Woche in dieser Unterkunft und beide Zimmer waren top.
Overnattede 2 nætter i november 2023
Svar fra Winnie den 20. nov. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Katharina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolle und zentrale Unterkunft an der Line 2! Man kann direkt von beiden Flughäfen dorthin gelangen. Wir waren zweimal innerhalb einer Woche in dieser Unterkunft und beide Zimmer waren top.
Overnattede 1 nat i november 2023
Svar fra Winnie den 20. nov. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

Celeste Yuhong

Overnattede 5 nætter i november 2023
Svar fra Winnie den 20. dec. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

Bruno

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gute Location
Leider habe ich kein Zimmer bekommen mit Badewanne, das setup gleich neben den Liften ist verschieden zu den anderen Räumen. Weiter wollten sie mein Bonvoy Mitgliednummer nicht notieren, weil ich über Hotel.com gebucht habe, das war vor der Pandemie immer möglich. Ansonsten waren die Zimmer sehr sauber und auch das Frühstück Buffet ist sehr reichhaltig und gross, man findet für jeden Geschmack etwas passendes . Sehr gute Locatio0n, weil die Zhongshan Park Subway Station im gleichen Gebäude ist.
Overnattede 3 nætter i november 2023
Svar fra Winnie den 20. nov. 2023
Thank you for staying at the Renaissance Shanghai Zhongshan Park Hotel! The issues and experiences mentioned in your feedback must have caused you trouble. We deeply understand and express our sincere apologies for not creating satisfactory services and experiences for you! I have conveyed your feedback to the service team and in a timely manner, and relevant improvement plans will be implemented immediately to ensure comfortable and convenient services are provided during your next stay.Best Regards,

2/10 Forfærdeligt

YINGLI

Overnattede 1 nat i november 2023
Svar fra Winnie den 1. dec. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 Okay

mingtzu

Forretningsrejsende
Synes godt om: Rengøring
Can't adjust air conditions temperature ! When outside temperature almost 90 degrees! Very hot and call technician answered yhat is normal because its end of October ! Also in the room no refrigerator not as advertised !
Overnattede 2 nætter i november 2023
Svar fra Winnie den 6. nov. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. Our room refrigerator is currently being updated. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

6/10 Okay

Wing Tak

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
洗澡用的水龍頭熱水溫度完全不受控制，一時過熱一次過冷，連續幾天情況都是一樣
Overnattede 3 nætter i oktober 2023
Svar fra Winnie den 31. okt. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

8/10 Udmærket

Hideo

Overnattede 3 nætter i oktober 2023
Svar fra Winnie den 20. nov. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

MING HSEANG

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
有誠意解決問題
很好，寬敞明亮的房間
Overnattede 2 nætter i oktober 2023
Svar fra Winnie den 31. okt. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

Kenneth

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Not bad, but could use a refresh
The hotel is getting worn. The neighborhood is good. But the staff was so so.
Overnattede 3 nætter i oktober 2023
Svar fra Winnie den 31. okt. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The worst experiences I had so far. Took for more than 1 hour to check in since only 1 counter is opened . All my colleagues has experiences the same thing for those who arrived earlier or later than I am which means this is the normal practice for this hotel . A lot of the room is smelly , air con not working , and the worst of all no fridge in the room but did not even mention it when we check in !!! Everything just bad !!
Overnattede 3 nætter i oktober 2023
Svar fra Winnie den 25. okt. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence. We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly. Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have. Best Regards!

2/10 Forfærdeligt

Jacob och

Overnattede 4 nætter i oktober 2023
Svar fra Winnie den 20. okt. 2023
Dear Guest,First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

4/10 Dårligt

MASAO

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Winnie den 20. okt. 2023
Dear Guest,First and foremost thank you for taking your time to share your experience. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

4/10 Dårligt

xiaozhen

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Bad service
Overnattede 5 nætter i oktober 2023
Svar fra Winnie den 17. okt. 2023
Dear Guest,First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!

6/10 Okay

Masahito

Forretningsrejsende
可もなく不可もなく
Overnattede 3 nætter i oktober 2023
Svar fra Winnie den 16. okt. 2023
Dear Guest, First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence.Thank you for recommending our hotel and we look forward to welcoming you back soon!Best Regards!

10/10 Fremragende

ken

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a nice place, in the middle of the city, but out of the hustle and bustle of the streets.
Overnattede 2 nætter i oktober 2023
Svar fra Winnie den 12. okt. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Qing

Synes godt om: Service og personale
Overnattede 3 nætter i september 2023
Svar fra Winnie den 7. okt. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Jun Yi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall nice. But room has smoke smell despite being non smoking room. Seems to be the standard for china hotels
Overnattede 1 nat i september 2023
Svar fra Winnie den 25. sep. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

MINMING, HIRATSUKA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good hotel
Overnattede 3 nætter i september 2023
Svar fra Winnie den 18. sep. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
ロケーション、ホテルの外観は良い。 チェックイン/チェックアウトは時間がかかるので、余裕を持って早めに。 部屋は綺麗だがシャワートイレでない シャワーの出がやや不足
Overnattede 1 nat i september 2023
Svar fra Winnie den 18. sep. 2023
Dear Guest, warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.Regarding to your comment about room facilities, we already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

10/10 Fremragende

Chih Lin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Winnie den 18. sep. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

Chiali

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Winnie den 11. sep. 2023
Dear Guest, Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

10/10 Fremragende

MING HSEANG

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
我的上海首選酒店！
環境好，直接就在地鐵2號線樓上！出入口通購物中心，商場又直通酒店！本身地鐵2號線又連通左、右二個機場還有虹橋火車站！實在太方便了！對面的「定西路」餐廳很多，愚園路更是很美很值得一逛的老街，散步其中非常賞心悅目！非常推薦的酒店！
房間
浴室
房間內夜景
Overnattede 4 nætter i september 2023
Svar fra Winnie den 8. sep. 2023
尊敬的宾客，感谢您入住上海龙之梦万丽酒店。酒店致力于为客人提供优质，地道的住客体验。我们十分荣幸地得知您获得了舒心的入住体验。我们酒店直接与轨道交通2、3、4号线中山公园站相连接，并且融合了办公大楼与一家大型复合式购物中心。如此便利的地理位置，让您在旅程中不断发现惊喜。期待您的下次入住！

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
very old hotel
Overnattede 1 nat i september 2023
Svar fra Winnie den 6. sep. 2023
Dear Guest,Warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.We already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

6/10 Okay

NORIYASU

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
冷蔵庫がないのは問題 又、ウオシュレットもなかった
Overnattede 5 nætter i august 2023
Svar fra Winnie den 6. sep. 2023
Dear Guest, warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.Regarding to your comment about room facilities, we already delivered the message to our operation department, it is very important in our continuous search for service excellence. They will pay highly attention on it. Once again thank you for your valuable feedback and we would like to have another opportunity to host you at our hotel so you will have the truly Renaissance experience.

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ショッピングモール直結でロケーションが良い。レセプションが25階にあり、少し面倒。
Overnattede 1 nat i august 2023
Svar fra Winnie den 4. sep. 2023
Dear Guest, thank you for staying at Renaissance Shanghai Zhongshan Park Hotel! It’s a great appreciation for taking your time to share staying experience with us. Looking forward to seeing you again. Best Regards!

6/10 Okay

lai

Overnattede 1 nat i august 2023
Svar fra Jessica den 31. aug. 2023
Dear Guest,Thank you for staying at the Renaissance Shanghai Zhongshan Park Hotel! The issues and experiences mentioned in your feedback must have caused you trouble. We deeply understand and express our sincere apologies for not creating satisfactory services and experiences for you! I have conveyed your feedback to the service team and in a timely manner, and relevant improvement plans will be implemented immediately to ensure comfortable and convenient services are provided during your next stay.Best Regards,

2/10 Forfærdeligt

Wen

Overnattede 12 nætter i august 2023
Svar fra Winnie den 11. sep. 2023
Dear Guest,First and foremost thank you for taking your time to share your experience on Expedia. Your feedback is very important in our continuous search for service excellence.We did our sincere apologies for the inconvenience caused to you and we will bring attention of our team to your comments to ensure that changes are done accordingly.Hope you would allow us another opportunity to serve you better and enjoy our hospitality as many before have.Best Regards!