Hotel i Serrano, Bonita Springs

"We stayed at the same hotel 5 years ago but time has made the hotel a bit worn. The room we get has a defective code lock, so the service staff does everything to make it work again, unfortunately without success. Thus, we need a new room which for the reception is the biggest problem, either we can get on the ground floor or get one without a balcony which was otherwise paid for. There is no subsequent follow-up from the hotel, which in my opinion should be a matter of course. (Bathroom tap was completely loose, cleaning should have reported this themselves to service) The new room had an entrance door that almost wouldn't close due to a faulty door pump but didn't bother to report it to the hotel so we lived with it during our stay. Good parking (27 per day), good pool area "

"Et godt stop på vores familieferie med to børn (4 og 6 år). Den opvarmede pool var et stort hit. Flot udsigt fra værelset og hjælpsomt personale. Hotellets placering er meget idyllisk, så for os var det lidt underligt at der næsten konstant blev spillet høj musik ved pool-området. "

"Fantastisk hotel med en perfekt beliggenhed."

"Super lækkert hotel med god service. Pool og strand er i særklasse "