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Anmeldelser af The Edgewater Hotel

4 out of 5
The Edgewater Hotel
2411 Alaskan Way, Pier 67, Seattle, WA

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 696 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 159 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 74 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 31 af i alt 1002 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Kristina

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Gone downhill - Price Dont match Quality
Used to be my home awayfrom home - this time however the Price was skylhigh compared to Quality of stay - No minibar, No roomservice, no vending machines,, shop closed at 2pm, restaurant closed for lunch. The 800 usd per night is purely for a bed and a View - and no longer for a pleasurable stay
Overnattede 5 nætter i november 2021
Svar fra Tammy den 27. nov. 2021
Dear, Kristina Thank you for the feedback. We are sad to hear that your stay was not the best experience it could be. I apologize for the missed opportunities in providing a great stay. Please know that I will share your feedback with our team to ensure improvements for the future.

10/10 Fremragende

Shernaz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Room spacious. Amazing views, right over the water. All employees super friendly, kind, and efficient. Loved have records and turntable during our stay.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Robert

Rejste med partner
We love this place and are not picky, but the room cleaning has not been up to par the past couple of trips here. This trip, they came in this time at least, but only took our towels and trash- then left us with no towels, glasses etc and didn’t make the bed, causing us to have to call and ask for a couple of towels so we could shower. The front desk staff were great, as were the valets— but for the price we pay to stay here, you would expect better with the housekeeping. Great views , best in Seattle.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Justin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, fealt more like a mountain lodge on the water.
Overnattede 2 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
We're so glad to see you enjoyed your stay at The Edgewater! Thank you for your kind words.

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff across the board. Great views.
Overnattede 2 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
We truly appreciate the time you took to review your stay with us. We are exceptionally proud of the team we've built and are glad we had the chance to share with you.

8/10 Udmærket

Ann

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Water view and fire place
Overnattede 1 nat i maj 2024
Svar fra Jesse den 27. maj 2024
Thank you for staying with us Ann, we're happy you enjoyed the ambience!

10/10 Fremragende

Juana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La vista panorámica y excelente servicio y buena comida en su restaurant y muy amables en la barra, en definitiva volvería a hospedarme me encantó.
Overnattede 3 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
Estamos muy contentos de que haya disfrutado de su estancia en el hotel The Edgewater. ¡Esperamos recibirlo nuevamente la próxima vez que esté en el área!

10/10 Fremragende

Joann

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Having a room over the water and being on the pier with attractions within walking distance.
Overnattede 3 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
We're so happy to see you enjoyed your time with us Joann! It's a special location, and we are thrilled to have had the opportunity to share it with you.

10/10 Fremragende

Laurie

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
This was my first time staying at the Edgewater. It was an amazing place!! We got a view room of the sound and it was worth it!! We will be back. The rental bikes didn't work which was frustrating but the hotel credited us back for the daily rate. It meant a lot!! I appreciated it so much!! The claw foot bathroom was so incredible!! You must go!!
Overnattede 2 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
Thank you so much for your kind words! We appreciate the feedback regarding the bikes, we will certainly follow up with the service provider to ensure such inconveniences do not happen again.

10/10 Fremragende

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location was ideal for walking to many of the attractions including Pike Market. It was right on the waterfront so the views were spectacular.
Overnattede 5 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
We are so happy you enjoyed your time with us. Please think of us again the next time you are in the area!

10/10 Fremragende

Gay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the nostalgia concerning the hotel, that’s why we chose to stay there. The bear claw tub was really a neat surprise. I wanted to buy a Beatles shirt, but $55.00 for a very thin tshirt was a joke and a disappointment.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Sheldon

Rejste med partner
Was told I could check in at 3:30-4 via text, was then told my room with a balcony over the water would be ready in 15-30minutes. Finally got to our “nicest room” at 5pm, of which I paid extra for. There was no balcony, so then I go back down to get my room with a balcony. Incredibly unprofessional and not valuing there customers time, nowhere near worth the cost, will never come back again. Restaurant is good though! Will go back there. Also had to bring my own bags up which is ridiculous considering the $850 I paid for a single night. Room was also incredibly dirty, with bird poop all over the balcony, incredibly unprofessional
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ann

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Water view
Overnattede 2 nætter i maj 2024
Svar fra Jesse den 27. maj 2024
Thank you for staying with us Ann, we hope to host you again!

10/10 Fremragende

Ruby

Rejste med familie
Synes godt om: Faciliteter
It was a great place would stay here again
Overnattede 1 nat i maj 2024
Svar fra Tammy den 11. maj 2024
Thank you for the wonderful review!

10/10 Fremragende

Patricia Lynn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is such a nice place to stay prior to a cruise. I am a solo traveler and felt safe here. The bed was comfy, the rooms decorated really cute and the staff was all very friendly and helpful. The view of the bay is amazing.
Overnattede 1 nat i maj 2024
Svar fra Jesse den 11. maj 2024
Thank you so much for your kind review! We are thrilled to see you enjoyed your time with us, and hope to see you again the next time you are in the area.

10/10 Fremragende

DIANE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra Tammy den 11. maj 2024
Thank you for the positive review!

6/10 Okay

Nicole

Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Not worth the money. Would not stay again. My room was advertised as having water views but I overlooked a dock building and a parked cruise ship. Extremely noisy, party hotel. Rooms very old and found prior occupants belongings in bathroom. Staff very nice and helpful
Overnattede 2 nætter i maj 2024
Svar fra Tammy den 7. maj 2024
I am truly sorry for the lacking experience. Please know that I will share your feedback with our team to work towards improvement for future experiences.

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great hotel right on the water and I had only 1 complaint. I had spent 1 month travelling in the west and northwest US staying in every class of hotel/motel from 2 star to 5 star but the Edgewater was by far the most expensive. Because of the location and the fact that my wife and I were celebrating our 50th anniversary I was prepared to pay to stay in the Edgewater. However, I was not prepared for the worst Wifi of our trip. I feel that when paying more than $500 per night that the wifi should be at least good. With today’s wifi demands of devices it is necessary that the signal be good.
Overnattede 2 nætter i april 2024
Svar fra Jesse den 5. maj 2024
Thank you John for your thoughtful response. We appreciate the feedback and will certainly escalate your concerns with the in room Wi-Fi. We hope to host you again the next time you are in the area!

10/10 Fremragende

Charles. Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I so appreciated the incredible assistance provided from caring front desk to the Valet/Bell Captains who ferried me back and forth to Victoria Clipper. Because of my infirm condition they went the extra mile for me! Made everything so seamless and perfect! Breakfast of Dungeness Eggs Benedict was outstanding and well priced! Overall 11 out of 10! Well done Edgewater
Overnattede 2 nætter i maj 2024
Svar fra Jesse den 5. maj 2024
I'm so happy to see you had such a positive experience with our team while you were with us, I will be happy to pass along your kind words to the bell and valet team!

10/10 Fremragende

Todd

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property coupled with excellent customer service!
Overnattede 1 nat i maj 2024
Svar fra Jesse den 5. maj 2024
Thank you for reviewing your stay with us Todd! So happy to hear about your positive experience at our property, we hope to see you again in the future!

10/10 Fremragende

Charlene

Overnattede 1 nat i april 2024
Svar fra Jesse den 27. maj 2024
Thank you for reviewing your stay with us, we are very happy to see you enjoyed your stay!

10/10 Fremragende

Grant

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Jesse den 5. maj 2024
Thank you for reviewing your time with us! We're so happy to see you enjoyed your time at the Edgewater. We hope to see you again!

10/10 Fremragende

Mick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Jesse den 30. apr. 2024
Thank you for reviewing your stay Mick! We're glad to see you enjoyed yourself, we hope to host you again.

10/10 Fremragende

Krishna

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vety clean
Overnattede 3 nætter i april 2024
Svar fra Jesse den 30. apr. 2024
We're so happy you enjoyed your time with us Krishna! We hope you stay with us again the next time you're in Seattle.

10/10 Fremragende

Chase

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean room. Very helpful and professional staff. Would highly recommend a stay here!
Overnattede 1 nat i april 2024
Svar fra Jesse den 30. apr. 2024
We're so glad you enjoyed your stay with us Chase! We hope to host you again.

6/10 Okay

David

Synes godt om: Rengøring
This hotel is way too expensive and there are lots of hidden fees and charges not mentioned in the original price. Expedia however were very good and understood the issues.
Overnattede 4 nætter i april 2024
Svar fra Jesse den 30. apr. 2024
Hi David, we appreciate your honesty in reviewing your stay with us. Please contact us directly with any questions regarding your billing, we always want to ensure pricing is clear and concise.

10/10 Fremragende

Suzie L.

Overnattede 1 nat i april 2024
Svar fra Jesse den 27. maj 2024
We ar ehappy to see you enjoyed your time a The Edgewater, please think of us when you are next in the area.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked everything. The room, restaurant, employees... Alittle pricey, but worth it
Overnattede 1 nat i april 2024
Svar fra Jesse den 30. apr. 2024
Thank you for staying with us Susan! We're so glad you enjoyed your time at our hotel.

4/10 Dårligt

Erik

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a bust. Paid for an upgraded, water room. We were staring right at about 20 feet of water and then a large building. There is no pool or bathtub. There was too much to complain about to the front desk. Light bulbs out in the room, TV not working, etc. There is no food included in the stay, in fact, nothing is included. You have to park at their location and it was $60 a night! I wouldn't care but I could see them walk to my car the parking lot was so close. Received a bill for over $300 after we checked out. Some of that is parking, I'm still trying to figure out the rest of the charges since we did not use anything at the hotel. The valet was friendly once you got their attention but nobody was going out of their way to be helpful. I'd stay away, there are many nice hotels nearby.
Overnattede 2 nætter i april 2024
Svar fra Tammy, Director of Rooms den 27. apr. 2024
Hi Erik, Thank you for the helpful feedback. I am sorry for the inconveniences during your stay. Your experience is important to us, if there is anything we can do to help turn your experience around for the better, please do not hesitate to contact us directly.

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gret view and vibe. Great front desk staff.
Overnattede 2 nætter i april 2024
Svar fra Tammy den 27. apr. 2024
Thank you for the positive feedback! We are so glad you've enjoyed your stay

10/10 Fremragende

RYAN, Portland

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Union Staff
Overnattede 1 nat i februar 2024
Svar fra Jesse den 23. apr. 2024
We're so happy you enjoyed your stay with us Ryan! Please stay with us again the next time you visit!

10/10 Fremragende

Kieran

Overnattede 5 nætter i april 2024

10/10 Fremragende

Kent

Overnattede 2 nætter i april 2024

10/10 Fremragende

MIN HO, Hope Hull

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel in Seatle.
Overnattede 1 nat i april 2024
Svar fra Jesse den 23. apr. 2024
Thank you Min, this means so much to us! It will be a pleasure to host you again whenever you're in the area.

10/10 Fremragende

Michael

Overnattede 2 nætter i april 2024
Svar fra Tammy den 11. maj 2024
Thank you for the positive feedback!

8/10 Udmærket

Bernardo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Tammy den 7. maj 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon.

10/10 Fremragende

Sonja, Sammamish

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We live in Seattle and we’re just in the city for the night
Overnattede 1 nat i marts 2024
Svar fra Jesse den 10. apr. 2024
Hi Sonja,We're so glad to see you enjoyed your staycation! We hope to host you again in the future.Best,-Jesse

10/10 Fremragende

Binh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
location snd friendly staff
Overnattede 1 nat i april 2024
Svar fra Jesse den 7. apr. 2024
Hi Binh, Thank you so much for reviewing your stay! It's wonderful to see you had such a good time with us. We hope to host you again next time you're in the area!Best,Jesse

10/10 Fremragende

Karina Lorena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Jesse den 6. apr. 2024
Thank you for reviewing your stay Karina! It's great to see you had such a nice time with us here in the Emerald City. We hope to see you again soon!

10/10 Fremragende

Erik

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The view was spectacular! The staff was friendly, professional, and beyond competent. The hotel was clean and comfortable. The food was excellent in the restaurant. We had a wonderful stay at the Edgewater Hotel!
Overnattede 4 nætter i marts 2024
Svar fra Jesse den 6. apr. 2024
Thank you so much for your review Erik! It is such a pleasure to see responses like yours. We hope to see you again the next time you're in the area.

6/10 Okay

Guido, Hermosa Beach

Overnattede 3 nætter i marts 2024
Svar fra Jesse den 23. apr. 2024
Thank you for taking the time to review your stay with us. We would love to hear more details on how your stay could have been better!

8/10 Udmærket

Heather

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Was a beautiful place to stay. Valet was kind of frustrating, wish there was the option to park your own car. In-room dining was also frustrating, but the men who delivered my room service were very very nice. Probably the nicest ones out of my whole stay. I would stay here again just because of the view.
Overnattede 1 nat i marts 2024
Svar fra Aaron Waskowiak den 2. apr. 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon!

10/10 Fremragende

Mike, strathmore

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ocean view hotel very clean and warm property very clean staff is excellent
Overnattede 1 nat i marts 2024
Svar fra Aaron Waskowiak den 31. mar. 2024
Thank you for the wonderful review! Safe travels and we'll look forward to seeing you again soon.

4/10 Dårligt

Getaneh

Synes ikke om: Rengøring
Poor service
Overnattede 2 nætter i marts 2024
Svar fra Jesse den 31. mar. 2024
Thank you for letting us know how your stay went. We strive to ensure every guest has a positive experience with us and I sincerely apologize for falling short of your expectations. Please do not hesitate to reach out to us directly, we would love to hear what went wrong and how we could have done better.

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Stay! Thank you!
Overnattede 3 nætter i marts 2024
Svar fra Jesse den 31. mar. 2024
Hi John, We're so happy to hear you enjoyed your stay with us! We hope to see you again if you're ever back in the area.

8/10 Udmærket

Sarah

Overnattede 1 nat i marts 2024
Svar fra Jesse den 20. apr. 2024
Thank you for staying with us Sarah! We hope we get to host you again the next time you're in Seattle.

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Jesse den 17. apr. 2024
We're so glad you enjoyed your time with us James! We appreciate the feedback. Please stay with us again the next time you're in the area!Best,-Jesse

10/10 Fremragende

Julie Beth, Greenwood Village

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is absolutely lovely. The staff was helpful and welcoming. The lobby and lounge were cozy and their floor to ceiling windows offered incredible views. My husband enjoyed the complimentary record players and awesome album collection. The coffee shop was a great first stop each morning offering nice cappuccinos. The rooms are well decorated and offer wonderful amenities, including a cozy fireplace. My only complaint from our stay was the train crossing across from the hotel. Trains came past all through the night and the dinging from the crossing was too loud for me and my husband since we are both light sleepers. I will definitely stay on the water side next time.
Overnattede 4 nætter i marts 2024
Svar fra Tammy den 26. mar. 2024
Thank you for this fantastic review! We are so glad you've enjoyed your stay and we hope to see you again soon!

8/10 Udmærket

Tamala

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked the room for my daughter and son-in-law for a date night. They loved the hotel and experience. However, the restaurant on site was veey expensive for the quality of the food.
Overnattede 1 nat i marts 2024
Svar fra Aaron Waskowiak den 26. mar. 2024
Thank you for this very helpful feedback! Please know that I will share this with our team to improve for the future. We look forward to welcoming you back again soon.

10/10 Fremragende

Laura, Lakewood

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fireplace did not work and had maintenance come and fix. The next day, it did it work again. Everything else was wonderful!
Overnattede 2 nætter i marts 2024
Svar fra Aaron Waskowiak den 25. mar. 2024
We are so glad you enjoyed your overall experience at Edgewater Hotel! Thank you for giving us the opportunity to turn around your experience. We hope to see you back again soon!