Hoteller nær Saugus Town Hall

"Jerome helped me get checked in and was professional and kind. 5 stars for service. However, the room was very dirty. Toilet was disgusting and looked like it hadn’t been cleaned at all from the last guest, hair in the bed, and no shampoo or conditioner."

"The restaurant was closed due to renovations, and we had to pay an extra $150.00 to leave our car for a week, and I thought we had the sleep park and fly package. Room was excellent, and staff were excellent as well."

"Nemt at komme til lufthavnen. Sen Tjek ud "

"Yes"

"Victrola and vinyl in the room!"

"The night receptionist was careless and unfriendly. The room smelled like smoke even though it was a non-smoking room. Room was fully paid but they charge extra 15 bucks on the spot for no reason (they claim it is for service). DO NOT STAY HERE!"

"yes"

"The room was quite basic with a very noisy air-condition, however, the bathroom was spotlessly clean. And it should be taken into account that the price was way lower than the real, real high hotel prices in Boston"

"We looked forward to a few days near the beach. And the location was to-die-for. But that's about it... We arrived late due to a cancelled flight and informed the hotel by phone about the delay. But when we aerived our booking was cancelled. Fortunately they still had a room for us, however it was not ready at all when we entered. Lacking towels for 3 persons and bedding for 1. The partial ocean view is only visible if you look through a mirror or stand in one corner of the room. The breakfast...

"Efter at hotellet var angivet som røgfri, måtte vi konstatere at vores værelse lygtede kraftigt af røg. Vinduet kunne ikke låses, så man ville kunne komme ind uden større besvær. Håndklæder blev ikke skiftet og senge ej heller. Vi fandt brændemærker på sengetøjet. Værelset var trist og kedeligt, kun 2 senge og et fjernsyn på væggen, det var hvad der var. Poolen blev lukket alt for tidligt, så vi nåede ikke at komme i den. Ikke et hotel der er værd at anbefale. "

"Everything was great and the staff wonderful "

"This hotel was everything and more. So convenient to a lot of things including the tram station which was a 5 min walk. The staff were absolutely WONDERFUL! Brandon was especially was so kind and helpful. If I ever go back to Boston, I will definitely be staying here again."

"Good "

"Wonderful hotel, very clean, comfortable and convenient. Murray’s Tavern is walking distance and was fabulous as well!"

"We weren't told they were under construction until after we paid our non refundable bill. No pool, we were told the breakfast would be a take to your room type a thing because of no seating. No it was sausage breakfast sandwiches. "