Lounge i lobbyen
Tjek tilgængelighed

Anmeldelser af Residence Inn by Marriott Sarajevo

4 out of 5
Residence Inn by Marriott Sarajevo
Skenderija 43, Sarajevo

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 336 af i alt 465 anmeldelser" "
Bedømmelse på 8 − Udmærket. 108 af i alt 465 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 465 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 465 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 465 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,6/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parkering problematisk
Overnattede 3 nætter i august 2023
Svar fra Deputy Hotel Manager den 17. aug. 2023
Dear, Thank you for staying with us. We hope to see you again. Best regards,

10/10 Fremragende

Vladimir Radich

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Jan

Overnattede 1 nat i maj 2022
Svar fra Amel Hadzic-Front Office Manager den 16. maj 2022
Dear, Thank you for staying with us. We hope to see you again. Best regards,

10/10 Fremragende

Kathrine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra Amela Dobraca - Front Office Supervisor den 31. jul. 2019
Dear Kathrine, Thank You very much! Best regards...

10/10 Fremragende

Yousef

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt centralt beliggende hotel
Rigtig fint hotel. Ligger meget centralt. Ca 10 minutters gang fra den gamle bydel.
Overnattede 3 nætter i juli 2019
Svar fra Amela Dobraca - Front Office Supervisor den 31. jul. 2019
Dear Yousef, thank you for staying with us and for sharing your experience. We are all very happy to see that you enjoyed your stay. Hope to see you soon again. Best regards from Your RI Team.

10/10 Fremragende

Ismir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2018
Svar fra Front Office Supervisor - Amela den 30. okt. 2018
Dear Ismir, we are glad You have enjoyed your stay at our hotel. Hopefully we will see you soon again. Greetings from Your RI team.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Davor, Seatac

Overnattede 1 nat i maj 2024
Svar fra Amina Djiro den 27. maj 2024
Dear Davor, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such an enjoyable stay with us. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we could exceed your expectations.We hope to have the pleasure of welcoming you back again soon for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Amina DjiroFront Desk Agent

10/10 Fremragende

Elnara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very nice and helpful. I'd love to stay again in my following trips to Sarajevo.
Overnattede 1 nat i maj 2024
Svar fra Neira den 21. maj 2024
Dear Elnara,On behalf of the entire hotel team, I want to thank you for sharing your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Neira HabulSales Executive

6/10 Okay

Nese

Areas of improvement: Better breakfast and hospitality
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Usama

Overnattede 2 nætter i april 2024

10/10 Fremragende

Jose, Atlanta

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i april 2024
Svar fra Amina Djiro den 1. maj 2024
Dear Jose,On behalf of the entire hotel team, I want to thank you for staying at Residence Inn by Marriott Sarajevo and for your kind words.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It's always our pleasure to make your experience memorable. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Amina DjiroFront Desk Agent

10/10 Fremragende

Genith Zulema, Rowlett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024
Svar fra Fatima den 18. apr. 2024
Dear Genith,Thanks for the great review! We're delighted you had a positive experience. Let us know if there's anything else we can assist you with. Looking forward to serving you again soon!Best regards,Fatima H.Front Office Agent

10/10 Fremragende

Khalid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
فندق جميل جدا فقط يحتاج المزيد من التظافة
Overnattede 8 nætter i april 2024
Svar fra Adnan Cviko den 15. apr. 2024
Dear Khalid,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Ahmad, Amherst

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel, professional staffs, very considerate to their guests, clean and comfortable rooms, excellent breakfast, within walking distance from the old town, the cable car and the mall. I would stay here again
Overnattede 5 nætter i april 2024
Svar fra Adnan Cviko den 15. apr. 2024
Dear Ahmad,Thank you for staying with us and for your amazing words.We are happy that you had great time in our hotel and that you liked everything.Hopefully, we will have an opportunity to welcome you again here.Best regards,Adnan CvikoFront Office Supervisor

8/10 Udmærket

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Amazing breakfast
Overnattede 1 nat i marts 2024
Svar fra Adnan Cviko den 8. apr. 2024
Dear Kathleen, Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Adnan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious
Overnattede 2 nætter i april 2024
Svar fra F. den 6. apr. 2024
Dear Mr. Adnan,Thank you for taking the time for the review! We're thrilled to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon!Best regards,Fatima HodžićFront Office Agent

6/10 Okay

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I got a king size room and my bed was definitely queen or smaller. Also the room was really hot and couldn’t turn the temperature down
Overnattede 1 nat i april 2024
Svar fra F. den 6. apr. 2024
Dear Ryan,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay with us.We understand how important it is to have a comfortable and accurately represented room during your stay. We apologize for any discrepancy regarding the bed size and assure you that we will investigate this matter to ensure our room descriptions are accurate for future guests.Additionally, we are sorry to hear about the issue with the temperature control in your room. Our maintenance team has been alerted to investigate and address the problem promptly to prevent similar occurrences in the future.Your comfort and satisfaction are our top priorities, and we regret that we fell short during your visit. We hope to have the opportunity to welcome you back and provide you with the exceptional experience that we strive to deliver to all of our guests.Warm regards,Fatima HodžićFront Office Agent

10/10 Fremragende

Stefan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff has unique culture and work ethics you would not find even in most trendy hotels. It's unique experience you have to feel. Staff is so natural and welcoming (not artificially as you may experience with some other chains). I would rate it 10 out of 10 even if they cost 10 times more. There's no amount of money that can replace normal relaxed interaction with staff that will go forth and back to accommodate your needs. Rare to see these days, even at most expensive resorts around the world.
Overnattede 8 nætter i februar 2024
Svar fra Adnan Cviko den 29. feb. 2024
Dear Stefan,Thank you for staying with us and for your amazing review.We are delighted that you had great time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

WILBERT

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magnífico
Hotel altamente recomendable. Todo excelente. Desayuno, ubicación, limpieza, amplitud, atención Hago muy pocas recomendaciones, esta la hago porque el hotel vale mucho la pena.
Overnattede 2 nætter i februar 2024
Svar fra Adnan Cviko den 13. feb. 2024
Dear Maginifco,Thank you for staying with us and for your amazing words of appreciation. We are glad that you had great time in our hotel.Hopefully, we will have a chance to welcome you again in our hotel.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Andres

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
grata experiencia
Muy buena experiencia, una habitacion amplia, buen desayuno y el personal muy amble
Overnattede 1 nat i februar 2024
Svar fra Adnan Cviko den 9. feb. 2024
Dear Andres,Thank you for staying with us and for your review.We are glad that you enjoyed your time here.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Mustafa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Adnan Cviko den 6. feb. 2024
Dear Mustafa,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Sejo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great!
Overnattede 9 nætter i januar 2024
Svar fra Adnan Cviko den 15. jan. 2024
Dear Sejo,Thank you for staying with us and for your review.We are glad that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Emine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Müthiş
Otel Saraybosna merkezde harika konumu ile her yere yürüme mesafesinde. Yürüme ile baş çarşı / teleferik / toplu taşıma araçlarına ulaşabiliyorsunuz. Odalar tam ekipmanlı mutfak. Oturma alanı, yatak, çalışma masası, yemek masası, büyük ekran tv, çok iyi banyo tasarımına sahip ve aşırı geniş yaşam alanına sahip. Yatak, nevresim takımı, kuş tüyü yastık tertemiz. Konum olarak sessiz sakin bir bölgede. Otel çalışanları aşırı saygılı ve sevgi dolular. Kahvaltı çeşiti bol ve resepsiyonda sıcak içecek ücretsiz ve sürekli mevcut. Turizm çalışanı ve international iso baş Kalite denetçisi olarak diyebilirim ki. Bu tesiste hersey çok güzel. Teşekkür ederim. Residance inn by Marriott Sarajevi
Overnattede 2 nætter i januar 2024
Svar fra Adnan Cviko den 8. jan. 2024
Dear Emine, Thank you for staying with us and for your amazing words.We are very happy that you had great time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Nasim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2023
Svar fra Adnan Cviko den 8. jan. 2024
Dear Nasim,Thank you for staying with us.We hope that you had good time in our hotel.Best regards,Adnan CvikoFront Office Supervisor

8/10 Udmærket

Hugo Nicolás Pérez

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Adnan Cviko den 29. dec. 2023
Dear Hugo,Thank you for staying with us and for your review.We hope that you had great time in our hotel.Best regards,Adnan CvikoFront Office Supervisor

8/10 Udmærket

ibrahim

Overnattede 2 nætter i december 2023
Svar fra Adnan Cviko den 27. dec. 2023
Dear Ibrahim,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Musa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Adnan Cviko den 21. dec. 2023
Dear Musa,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Harlan Leon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Adnan Cviko den 20. dec. 2023
Dear Mr. Leon,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Adrian

Overnattede 5 nætter i december 2023
Svar fra Adnan Cviko den 15. dec. 2023
Dear Adrian,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

semih can

Overnattede 2 nætter i december 2023
Svar fra Adnan Cviko den 12. dec. 2023
Dear Mr. Can,Thank you for staying with us and for your review.We are glad that you enjoyed your time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

MOHAMAD

Overnattede 3 nætter i november 2023
Svar fra Adnan Cviko den 21. dec. 2023
Dear Mohamad,Thank you for staying with us and for your review.We hope that you liked our hotel.Best regards,Adnan CvikoFront Office Supervisor

8/10 Udmærket

Ugur

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a easy and relaxed stay.
Overnattede 1 nat i november 2023
Svar fra Adnan Cviko den 20. nov. 2023
Dear Ugur,Thank you for staying with us and for your review.We are glad that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Zeljko

Overnattede 3 nætter i november 2023
Svar fra Adnan Cviko den 12. dec. 2023
Dear Zeljko,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Jaime Arturo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfecto
El hotel esta super ubicado. En perfecto estado. Las camas y la habitacuon en general esta de 10
Overnattede 2 nætter i november 2023
Svar fra Adnan Cviko den 16. nov. 2023
Dear Jaime,Thank you for staying with us and for your nice words.We are happy that you had great time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

8/10 Udmærket

EROL

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Adnan Cviko den 15. dec. 2023
Dear Erol,Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Syeda Rubina Zehra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vriendelijk personeel. Fijn, net hotel. Ruime kamers. Uitgebreid ontbijt. Top service
Overnattede 11 nætter i oktober 2023
Svar fra Adnan Cviko den 4. nov. 2023
Dear Mrs. Zehra,Thank you for staying with us and for your kind words.We are happy that you had great time in our Hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Adnan Cviko den 30. okt. 2023
Dear, Thank you for staying with us and for your review.We hope that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

4/10 Dårligt

Louise

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Service needs to be improved
Overnattede 2 nætter i september 2023
Svar fra Adnan Cviko den 16. okt. 2023
Dear Louise,Thank you for staying with us and for your review.We are sorry to hear that you had bad experience in our Hotel.Please can you tell us if you had any specific problem during your stay.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Ping

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good service and great breakfast and close to downtown.
Overnattede 1 nat i oktober 2023
Svar fra Adnan Cviko den 30. okt. 2023
Dear Ping, Thank you for staying with us and for your review.We are happy that you had good time in our hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Piotr, Warszawa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay. The staff is very friendly and attentive, especially Fatima. Breakfast was much more than we expected with many choices of hot and cold dishes. Location is close to the main Sarajevo sights yet in a calm and quite spot. The rooms are spacious with many amenities including fully equipped kitchenette. Thanks for having us.
Overnattede 2 nætter i oktober 2023
Svar fra Adnan Cviko den 11. okt. 2023
Dear Piotr,Thank you for staying with us and for your kind words.We are really happy that you had great time in our Hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Natalia, medellin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We like the hotel Location. Was perfect!
Overnattede 1 nat i oktober 2023
Svar fra Adnan Cviko den 5. okt. 2023
Dear Natalia,Thank you for staying with us and for your review.We are happy that you had great time in our Hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

6/10 Okay

Louise

Rejste med familie
Synes godt om: Rengøring, faciliteter
For a well recognized hotel chain, I was disappointed with the customer service. We checked in at about 6 pm. Discovered that our 3rd bed had no towels or sheets. Several calls to housekeeping and receptions to which we were told “5 min” more than once. Over a 1.5 hr later still no linens. Eventually someone arrived with sheets, towels but no pillow. We booked our room for 3 nights under 2 back to back reservations. When we checked in reception assured me that we could stay in the room. The note was not shared with colleagues who threatened to remove us from the room because we needed to check out. I booked this hotel because it had on site parking. It does. But, you need to drive your car into a claustrophobic box elevator. I don’t usually write a poor hotel review, but beware booking here.
Overnattede 1 nat i september 2023
Svar fra Adnan Cviko den 3. okt. 2023
Dear Louise, Thank you for staying with us and for your review.We are sorry that you had bad experience in our Hotel.That is something below our standard.Thank you for sharing with us your problems, we will share this with our colleagues in all departments.For sure, we will do our best to correct mistakes and hopefully you will come again and your stay will be perfect.Once again, we are truly apologize for inconvenience.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Qussai

Synes godt om: Service og personale
Near everything by walk
Overnattede 14 nætter i august 2023
Svar fra Amel Hadzic- Operations Manager den 15. sep. 2023
Dear Qussai, Thank you for staying with us. We hope to see you again. Best regards,

10/10 Fremragende

Qussai

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Excellent location
Overnattede 2 nætter i september 2023
Svar fra Amel Hadzic- Operations Manager den 15. sep. 2023
Dear Qussai, Thank you for staying with us. We hope to see you again. Best regards,

10/10 Fremragende

Vid

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Amel Hadzic- Operations Manager den 13. sep. 2023
Dear Vid, Thank you for staying with us, and for your feedback. We hope to see you again. Best regards,

10/10 Fremragende

Alen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Simply great hotel
Overnattede 4 nætter i august 2023
Svar fra . den 6. sep. 2023
Dear Alen,Thank you for staying with us and for your review.We are happy that you had good time in our Hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Kathleen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
I had a great stay. Clean bright room with kitchenette. Good breakfast. Friendly staff. Great location, walkable to old town.
Overnattede 1 nat i august 2023
Svar fra Deputy Hotel Manager den 2. sep. 2023
Dear Kathleen, Thank you for staying with us. We are so glad that you liked our staff and the hotel. We hope to see you again. Best regards,

10/10 Fremragende

Amela, Niles

Synes godt om: Faciliteter
Very clean staff friendly responsive, rooms are spacious and clean.
Overnattede 2 nætter i august 2023
Svar fra . den 29. aug. 2023
Dear Amela,Thank you for staying with us and for your kind words.We are happy that you had good time in our Hotel.Hopefully, you will come again.Best regards,Adnan CvikoFront Office Supervisor

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay. Will return
Overnattede 2 nætter i august 2023
Svar fra . den 28. aug. 2023
Dear Mr or Mrs.Thank you for staying with us and for your review.We are happy that you had good time in our Hotel.Hopefully, we will see you again here.Best regards,Adnan CvikoFront Office Supervisor