Hoteller nær Santiago Park

"Staff was rude! Found an employee coming out of our room with us knowing when we already had all of our stuff in the room, just because a previous guest thought they forgot something! "

"Ok"

"El matrimonio que está como administradores en la recepción,no hablan español,son muy déspotas y malhumorados,llegamos 2 horas antes de la hora de entrada y no nos permitieron dejar las maletas guardadas en algún lugar y nos comentaron que podíamos dejarlas en un lugar al aire libre,pero que no se hacían responsables de lo que pudiera suceder. El internet te lo quitan saliendo del hotel y cuando llegas nuevamente,lo tienes que poner otra vez. La habitación la limpian cada 3 días y solo te...

"The room was ok definitely older hotel The AC did not work even after maintenance came to “fix it” it was very hot and hard to sleep"

"Room refrigerator was very loud! Ok place to stay on a budget "

"No había actividades, si es un lugar tranquilo y tiene lugares especiales para minusvalidos♿️."

"Bedbugs on my pillow. And showed picture to staff and requested a full refund . Employe Pillar told me to send her the pictures and she was going to showed them to manager. So i forward the pictures and still no refund. "

"No amenities No help infestation problem i saw roaches and bugs so bad I had to go purchase some raid spray with my own money when I complained about it he said I wasn't welcomed there no more and didn't let me extend my stay"

"The breakfast menu was great. Freshly made pancakes , eggs , sausage , potatoes served buffet style "

"The Hotel in itself is fine. But"

"It had all the possibilities to be amazing, adequate gym equipment, a pool, and laundry facilities. But as soon as you walk in you can see the place has not been kept up. The floors are dirty and stained throughout, the gym equipment has possibly never felt a wet rag, there are no supplies to wipe down the equipment after each person’s use, there is no coin machine on the premises even though the laundry equipment only takes quarters, and the windows are poorly insulated so you hear traffic all...

"Breakfast was fresh, friendly staff"

"Clean rooms + friendly staff! Very convenient location to local shops and food areas. Free parking as well! "

"We arrived to the hotel several hours before check in and were offered a room for an additional $30 per night in order to get in early. We accepted the offer, but found it not worth the additional cost. The bathroom was last updated in maybe the 1980s. There was a continuous sound of toilets flushing and water running heard through the wall.. as if every pipe was connected and everyone flushing could be heard every few minutes or so. We had a room facing the interior lobby. There are signs...

"Clean facility"

"Todo excelente 100% recomendable, a 15 min caminando de Disney"