Resorter i Santa Cruz

"I’ve stayed at this hotel multiple times (5–6 visits) and always had a great experience, which is why this situation is so disappointing. I was charged for a restaurant bill at 7:09 AM on the day of my arrival, even though my flight landed at 1:55 PM — clearly impossible. I contacted both accounting and management and provided full proof, but no one has responded for 10 days. It appears a simple mistake was made, but instead of resolving it, they are ignoring the issue. Very disappointing...

"Spent most of our day time at Infinity Pool, very nice, except for lack of chairs. Most are "gone" by 9am with just towels on them."

"The breakfast was amazing, and the pool very big very beautiful. "

"Amazing everything was top tier! "

"Very accommodating, clean, enjoyable overall stay"

"Very spacious room, gave us everything we would need. The location of the property is perfect for all activities, restaurants, and entertainment, as they're all walkable. Excellent beach. Rooms were clean."

"My wife and I thoroughly enjoyed our stay at the Marriott Surf Club! The property was well maintained and our ocean view Studio was exactly what we expected. The staff was friendly and helpful with any questions we had. We loved the Lazy River and appreciated that there were staff members who monitored the pool and Lazy River activities to maintain order. The location of the property on Palm Beach is so convenient for walking to an endless number of restaurants, bars, and shops. I would...

"We love Aruba and the people. The staff at the hotel were all very nice and helpful. Reserving the palapa is a challenge, plus they were putting chairs and umbrellas in front of them. Not sure how you reserve those. The afternoon entertainment by the pool is a bit loud. Otherwise, wonderful. "

"My wife and I thoroughly enjoyed our stay at the Marriott Surf Club! The property was well maintained and our ocean view Studio was exactly what we expected. The staff was friendly and helpful with any questions we had. We loved the Lazy River and appreciated that there were staff members who monitored the pool and Lazy River activities to maintain order. The location of the property on Palm Beach is so convenient for walking to an endless number of restaurants, bars, and shops. I would...

"Nice property, nice beach access, very close to Palm Beach restaurants. Property is a bit dated but okay, our room had a broken handle on the sliding door and bath door dragged badly, but we dealt with those minor issues. Concierge was not very helpful at all, surprising to me. Towels seemed to be an issue a few days. Really suggest getting your chairs tagged early, went down to adult pool and ALL chairs were tagged by 7 AM! Lazy river is very nice, suggest bring a floatie as they are pricey...

"Very spacious room, gave us everything we would need. The location of the property is perfect for all activities, restaurants, and entertainment, as they're all walkable. Excellent beach. Rooms were clean."