Hoteller med pool i Santa Cruz

"Good location and big rooms! But big spot on the carpet, black hairs on white towels, very bad lighting. The neighbor room was noisy (after party at 2am) and it took almost an hour before they were quiet even though we called front desk. Please note that there aren’t a breakfast buffet as us Europeans are used to, but you can order breakfast in the bar but these are not good and expensive. The hotel aren’t that eco-friendly with all that single use plastic and tons of plastic packaging. "

"Meelena is an outstanding example of why I rate my stay so highly. Having just been discharged from Dominican Hospital,Meelena stopped what she was doing and took my bag and personally escorted me to the room. Restaurant closed early & I was in need of food and water. Meelena once again came through. She's definitely management material! Outstanding dedication to valued guests. Everyone at the front desk were professional, personable and consistently helpful...."