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Anmeldelser af Rodeway Inn

2 out of 5
Rodeway Inn
3580 El Camino Real, Santa Clara, CA

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 91 af i alt 237 anmeldelser" "
Bedømmelse på 8 − Udmærket. 44 af i alt 237 anmeldelser" "
Bedømmelse på 6 − Okay. 29 af i alt 237 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 237 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 47 af i alt 237 anmeldelser" "

7,2/10

Rengøring

7,4/10

Service og personale

6,8/10

Faciliteter

6,6/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Molly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I loved the fact the manager checked on people sitting in their cars to make sure they were guest. Made us feel more safe.
Overnattede 2 nætter i maj 2024
Svar fra rk den 21. maj 2024
Dear Molly,Thank you for your thoughtful review! We are delighted to hear that you felt safe and secure during your stay with us. Ensuring the safety and comfort of our guests is a top priority, and we’re glad that our manager's diligence contributed to your positive experience.Your feedback encourages us to continue our efforts in providing a secure environment for all our guests. We appreciate your kind words and hope to welcome you back to Rodeway Inn Santa Clara in the future.Warm regard

6/10 Okay

Andrea

Synes godt om: Rengøring
Easy to check in and get to our room
Overnattede 1 nat i maj 2024
Svar fra rk den 19. maj 2024
Dear Andrea,Thank you for sharing your positive experience with us! We're delighted to hear that you found the check-in process smooth and that getting to your room was easy.Our team strives to ensure a hassle-free and comfortable stay for all our guests, and your feedback reassures us that we are meeting our goals. If there's anything else we can do to make your future stays even more enjoyable, please let us know.We look forward to welcoming you back to Rodeway Inn Santa Clara soon!

2/10 Forfærdeligt

ADEYINKA

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was horrible. The customer service was terrible. For instance, On march 29th I wasn't pleased with the services I got from the front desk. The guy at the front desk was rude, and I wish I can call him out specifically. His attitude was horrible, and I didn't agree with his decision. I requested/demanded to talk to his manager/supervisor, and he refused. I asked for his manager/supervisor phone number, and he also refused. I asked for his manager email, and he gave me an email address that he claimed it is his manager's email. Although I knew he was lying, but I voiced my concern and sent an email to the email address he gave me. I was disappointed that right in my presence this guy open the email I sent (meant to be for his manager) and read it out loud to me. I stayed for 3 nights, and I never got any response from the manager. I am sure he deleted the email. If you stay at this hotel, just pray you never have any customer service issue. And if you do, hope and pray that the manager is present. The guy at the front desk behave like he is the clerk and the boss at the same time, and his decision is final. TERRIBLE!!!!
Overnattede 5 nætter i marts 2024
Svar fra DP den 17. maj 2024
Dear ADEYINKA ,Thank you for taking the time to provide feedback on your recent stay at Rodeway Inn Santa Clara.We're sorry to hear that your experience fell short of expectations, as we continuously strive to provide excellent service and accommodations to all our guests.Your feedback is valuable to us, and we would like to learn more about your specific concerns to address them promptly. Please feel free to reach out to our management team directly so we can discuss any issues you encountered during your stay.We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

4/10 Dårligt

Surendra

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra DP den 17. maj 2024
Dear Surendra ,Thank you for taking the time to provide feedback on your recent stay at Rodeway Inn Santa Clara.We're sorry to hear that your experience fell short of expectations, as we continuously strive to provide excellent service and accommodations to all our guests.Your feedback is valuable to us, and we would like to learn more about your specific concerns to address them promptly. Please feel free to reach out to our management team directly so we can discuss any issues you encountered during your stay.We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

2/10 Forfærdeligt

ADEYINKA

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible customer service particularly from that indian guy with glasses. Toilet look like it has poop at the bottom of it.
Overnattede 3 nætter i februar 2024
Svar fra DP den 16. maj 2024
Dear adeyinka,Thank you for taking the time to provide feedback on your recent stay at Rodeway Inn Santa Clara.We're sorry to hear that your experience fell short of expectations, as we continuously strive to provide excellent service and accommodations to all our guests.Your feedback is valuable to us, and we would like to learn more about your specific concerns to address them promptly. Please feel free to reach out to our management team directly so we can discuss any issues you encountered during your stay.We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

2/10 Forfærdeligt

ADEYINKA

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible customer service!!!!!!!!!!
Overnattede 3 nætter i februar 2024
Svar fra DP den 16. maj 2024
Dear ADEYINKA ,Thank you for taking the time to provide feedback on your recent stay at Rodeway Inn Santa Clara.We're sorry to hear that your experience fell short of expectations, as we continuously strive to provide excellent service and accommodations to all our guests.Your feedback is valuable to us, and we would like to learn more about your specific concerns to address them promptly. Please feel free to reach out to our management team directly so we can discuss any issues you encountered during your stay.We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

6/10 Okay

Conant

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024
Svar fra RK den 13. maj 2024
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at Rodeway Inn Santa Clara.We're sorry to hear that your experience fell short of expectations, as we continuously strive to provide excellent service and accommodations to all our guests.Your feedback is valuable to us, and we would like to learn more about your specific concerns to address them promptly. Please feel free to reach out to our management team directly so we can discuss any issues you encountered during your stay.We appreciate your patronage and hope to have the opportunity to better serve you in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

10/10 Fremragende

Kirk, El Dorado Hills

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I stay at the Roadway Inn on El Camino Real almost every week. The property is safe, convenient, quiet and the staff is outstanding, always helpful and courteous. In addition they're constantly upgrading the property and rooms. By far the best value in the area.
Overnattede 2 nætter i maj 2024
Svar fra DP den 11. maj 2024
Dear kirk ,Thank you so much for your glowing review! We're absolutely thrilled to hear that you had an excellent experience during your stay at Rodeway Inn Santa Clara. Providing top-notch service and ensuring our guests have a comfortable and enjoyable stay is our utmost priority, and it's incredibly rewarding to know that we met your expectations. Your kind words serve as a great source of motivation for our team, and we'll continue working hard to maintain the high standards you experienced. We're grateful for your recommendation and look forward to welcoming you back for another exceptional stay whenever your travels bring you to Santa Clara. If there's anything more we can do to make your next visit even better, please don't hesitate to reach out. Thank you again for choosing Rodeway Inn Santa Clara!Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051

4/10 Dårligt

Hien

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale
Like: Prime area. Good access to free way Dislike: Staffs unfriendly, rude. Toilet dirty gross. ceiling with spiders. smell carpet. Noise in the night
Overnattede 3 nætter i maj 2024
Svar fra DP den 8. maj 2024
We sincerely appreciate your feedback regarding your recent stay at Rodeway Inn Santa Clara. We're pleased to hear that our convenient location met your needs for easy freeway access. However, we're deeply sorry to learn about the issues you encountered during your visit. Providing exceptional customer service and maintaining cleanliness are our top priorities, and we apologize for any lapses in these areas. Rest assured, we take your comments seriously and will address them with our staff immediately to ensure improvements are made. Your comfort and satisfaction are of the utmost importance to us, and we're committed to providing a positive experience for all our guests. If there's anything further we can do to assist you or if you'd like to discuss your concerns in more detail, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.+1 (408) 241-0771

2/10 Forfærdeligt

FRANCISCO

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The room looks like it was getting fix.. painted in the curtains, the wall with some patch around … they need to finished the painting
Overnattede 2 nætter i maj 2024
Svar fra RK den 6. maj 2024
Dear Francisco,"We apologize for any inconvenience caused by the ongoing maintenance in your room. Our team is committed to ensuring that all our facilities are in top condition for our guests, and we appreciate your patience as we work to complete these improvements. Rest assured, we'll address the unfinished painting promptly to ensure your comfort and satisfaction. If there's anything else we can assist you with during your stay, please let us know. Your comfort is our priority, and we're here to make sure you have a pleasant experience with us."Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

8/10 Udmærket

Evan, Los Angeles

Synes godt om: Service og personale
Overnattede 2 nætter i april 2024

10/10 Fremragende

Amor

Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Probably one of the best amenities for the price. Microwave, refrigerator, coffee maker, air conditioner, swimming pool and lots of parking. It’s all about location, location and location in Silicon Valley. Yes, the building is old and outdated but the price has everything you need. Did I feel safe? Yes.
Overnattede 2 nætter i april 2024
Svar fra RK den 3. maj 2024
Dear Amor,"Thank you for your wonderful feedback! We're thrilled to hear that you found our amenities to be excellent value for the price. We take pride in offering a range of conveniences such as a microwave, refrigerator, coffee maker, air conditioner, and a swimming pool, all at an affordable rate. As you rightly pointed out, our prime location in Silicon Valley adds to the appeal. While our building may have a bit of history, we're dedicated to maintaining cleanliness, comfort, and safety for all our guests. We're delighted to hear that you felt secure during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to Santa Clara!"Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.

8/10 Udmærket

Angel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra rk den 21. apr. 2024
Dear Angel,Thank you for your positive review of Rodeway Inn Santa Clara! We're thrilled to hear that you had a good experience during your stay with us.Ensuring our guests' satisfaction is our top priority, and it's always rewarding to receive such positive feedback. We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we succeeded in meeting your expectations.If you have any suggestions or feedback on how we can further improve our services, please feel free to let us know. We're always looking for ways to enhance our guests' experience.Thank you for choosing Rodeway Inn Santa Clara, and we hope to welcome you back soon for another enjoyable stay!

4/10 Dårligt

Katherine

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra DP den 31. mar. 2024
Dear katherine, we're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Bridgette

Overnattede 1 nat i marts 2024
Svar fra RK den 17. apr. 2024
Dear Bridgette,We sincerely apologize for the experience you had during your recent stay at Rodeway Inn Santa Clara. Your feedback is incredibly important to us, and we regret that we fell short of meeting your expectations.Please know that we take your comments seriously, and we will be addressing the issues you mentioned with our team to ensure that necessary improvements are made.We understand that your experience was not reflective of the high standards we strive to uphold, and we are truly sorry for any inconvenience or disappointment you experienced as a result.If you would like to discuss your stay further or if there's anything we can do to make things right, please don't hesitate to reach out to us directly.We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.Warm regards,Rodeway Inn Management TeamRodeway Inn3580 El Camino Real,Santa Clara, CA - 95051.+1 (408) 241-0771

8/10 Udmærket

Catherine

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is older, but they have kept it up and clean.
Overnattede 2 nætter i marts 2024
Svar fra rk den 22. mar. 2024
Dear Catherine it is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

6/10 Okay

Peggy

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I couldn't figure out how to turn on the air conditiioner. It is up towards the ceiling.
Overnattede 1 nat i marts 2024
Svar fra rk den 21. mar. 2024
Dear Peggy, we're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Poonam

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra rk den 19. mar. 2024
Dear Poonam, we're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

Christy

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra DP den 11. mar. 2024
Dear christy,It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

4/10 Dårligt

hayves

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Low pressure water in showers. Refrigerator worked off and on. Microwave outlet didn’t work had to relocate it in room.
Overnattede 5 nætter i marts 2024
Svar fra DP den 10. mar. 2024
Dear hayves, we're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

4/10 Dårligt

Josh, San Jose

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not so welcoming staff upon checking in. Room was decent for the price. The toilet and bathtub room looked renovated and was the best part of the room. Looked really clean. Air conditioner filter was very very dirty. Tried cleaning it myself to of no avail. Room furnitures were worn and beat except for the bed. Desktop lamp wasn’t even plugged in nor had a place to plug it in. The TV was good. Nice size. Bed sheets and pillows were decent. Parking lot needs a lot of work. Very worn and a lot of potholes. During my visit it was raining and pools of water flooded the lot. Overall I don’t believe I’ll ever stay here again.
Overnattede 2 nætter i marts 2024
Svar fra rk den 8. mar. 2024
Dear Josh, we're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

Christy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
The rooms are very large. It was furnished with everything you would need away from home. It was very quiet even though it is on El Camino. The young gentleman at the desk was very welcoming, polite and friendly. We will definitely recommend this place. Christy Patneaud
Overnattede 1 nat i marts 2024
Svar fra DP den 8. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

8/10 Udmærket

Kaito

Overnattede 2 nætter i februar 2024
Svar fra DP den 24. mar. 2024
Dear kaito,It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

4/10 Dårligt

Maxim

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Got woken up up 5 am by security and upstairs people fighting and running out of rooms
Overnattede 2 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

4/10 Dårligt

Graham

Synes godt om: Rengøring
I stayed here as a stopping point on a road trip. Got into my room at 1 am and needed to leave at 8 am. The room itself was satisfactory for the price point, albeit a slightly-too warm-refrigerator, and only two very thin blankets on the bed. The 2-star review is mainly because my sleep was massively interrupted by a party that was right next door to mine. I was woken up by them multiple times, 3 am, 4 am, and especially at 5 am, when it sounded like a fight broke out, several people yelling and screaming right outside my door, and this is when management finally decided to get the police involved. I probably got 3 hours of sleep total, and very little deep sleep at that. Might as well have just slept in my car in a walmart parking lot. Probably would've been more peaceful, and free.
Overnattede 1 nat i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Alam

Overnattede 5 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Balajee

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The reception staff was non cooperative. They did not provide a room for early check in & asked early check in charges though the room was clearly available. The room provided did not have lights working but they were trying to shift the blame to the customer. Then the asked to wait to allocate a new room. Would they provide any concession to the customer for making the customer wait & providing the room late. Overall was an uncomfortable experience. Wouldn’t recommend
Overnattede 2 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Kelsey

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you are fond of ladies of the evening, dirty rooms, “well used” furniture and illicit substance's all while a looming feeling that you are going to receive some unprovoked and unwanted attention this is the place for you. They also require a 100$ deposit on arrival that you may or may not get back. I wouldn’t recommend anyone stay here. The rooms in the picture are not the rooms. Toilet had residual fecal matter on the bowl. The carpet smelt musty like the toilet overflowed and it was poorly cleaned and covered by heavy amounts of air freshener. Within 15 minutes I checked out and had to eat my 4 night prepaid stay It’s non refundable for a reason
Overnattede 4 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Francisco

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
This place need to remodeled or closed
Overnattede 5 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

2/10 Forfærdeligt

fred

Rejste med familie
Synes ikke om: Rengøring, service og personale
Staff very rude
Overnattede 2 nætter i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra DP den 5. mar. 2024
We are delighted to know that everything from our amazing staff to our spotless, comfortable accommodations allowed you to enjoy such a delightful stay with us at Hotel E Real[ROADWAY INN]. It is a thrill to know you were so impressed with our great value that you will be joining us again the next time you're in the area. In the meantime, we wish you happy travels.

8/10 Udmærket

Ralph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The price is good
Overnattede 1 nat i februar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

6/10 Okay

Jeremy

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

6/10 Okay

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale
The room was fairly clean but there was only two towels in the room, we had three people. Also, when we tried to charge our phones and iPads, the plugs would not stay in the sockets they fell out (we had room 222).
Overnattede 1 nat i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

6/10 Okay

Roxanne

Random people walk through the parking lot
Overnattede 2 nætter i januar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A True One-Star Experience
After driving 5 hours I arrived at the front desk for the attendant to have to call Hotels.com to confirm that I even had a reservation. I was then asked to let a stranger who works for the cable company come into my room “for 15-20 minutes” (at an unspecified time within the next “few hours”) so that he could install a cable box in my room. My room had no cable nor any watchable TV. The room was cold, dirty and uncomfortable. There were no convenient power outlets.
Overnattede 1 nat i februar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

Esteban

Overnattede 1 nat i januar 2024
Svar fra rk den 20. mar. 2024
Dear Esteban, It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

8/10 Udmærket

Touria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s good for long stays
Overnattede 3 nætter i februar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

10/10 Fremragende

angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

10/10 Fremragende

Kirk, El Dorado Hills

Forretningsrejsende
Synes godt om: Rengøring, service og personale
I stay at this property frequently while in the area for work. Helpful staff, quiet, clean and a great value.
Overnattede 2 nætter i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

8/10 Udmærket

Robert

Overnattede 1 nat i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

10/10 Fremragende

angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

6/10 Okay

Gabriel

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

angel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

2/10 Forfærdeligt

Christine

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

2/10 Forfærdeligt

Fnu

Rejste med familie
Synes ikke om: Service og personale, værelsets komfort
There was no remote for heating in your reach you have to climb on a table to turn on ac or heater because the heater is around near the ceiling, called more then 5 times for get someone to turn on the heating , very bad service
Overnattede 1 nat i januar 2024
Svar fra DP den 5. mar. 2024
Hello sir,We're saddened to learn you did not enjoy your visit. Please accept our apologies for any concerns about cleanliness and service a well as for any confusion about our pet policy. We'll look into your comments further, and we hope you'll allow us another chance to impress you.

10/10 Fremragende

Hope, spring

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are very good quality, I would have stayed longer than a week if work was closer. Iftee in the front office is super friendly and helpful and will make your stay even better
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

8/10 Udmærket

Darla

Rejste med partner
Synes godt om: Service og personale
Room is not upgraded, old furniture, toilet has stains
Overnattede 1 nat i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!

10/10 Fremragende

Sri Harsha, San Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place, will definitely come back. Very friendly staff.
Overnattede 12 nætter i januar 2024
Svar fra DP den 5. mar. 2024
It is great to hear that our comfortable accommodations helped make your stay with us at Hotel E Real[roadway inn] so great! Thank you for your thoughtful review, and we hope that you will allow us to welcome you back again soon!