Hoteller i San Ramon

"I checked in on Saturday, March 28th, 2026, for a three-night stay in three rooms. I immediately checked out because the experience was nothing like the pictures. The rooms had an overwhelming musty and cigarette smell, and there were spiders present. The hotel bathroom tiles were covered in mildew, which was very unpleasant. Overall, it was a terrible stay, and I do not recommend this place."

"Very. Ice hotel with large rooms incl full kitchen. Bit of road construction noise. Breakfast buffet was more than adequate - and then it was literally next door to Chevron, who we were visiting."

"The room was great! It was exactly as the photos showed and it was easy to check in. The front desk staff were kind and explained if I needed anything that they would assist. Parking is free and safe on the premises. I would book again."

"Good "

"No breakfast. The TV in the room did not work.We unpacked and had a repack and go to another room on a different floor. When we asked for blankets for the pullout couch , they said only sheets were available and no pillows. The thermostat in the room was too cold and did not work. The staff was not pleasant , nor were they helpful. No complimentary water. There was a coffee maker , but no coffee."

"Nice room with kitchenette. Spacious room. Clean facilities "

"Loved how clean the rooms were and the breakfast is really good too!"

"Its good and clean "

"Very nice place. Staff are professional and pleasant to deal with. Rooms are very clean, breakfast is great with a lot of choices to choose from. Near the freeway and the downtown."

"We love the place !"

"This hotel provides a 5 star experience at half the price! Front desk staff were warm and welcoming with every interaction--happy to help both guests and each other with smiles. Very refreshing. Staff kept the communal areas immaculate, and the housekeeping staff were cheerful, helpful, and thorough with servicing the rooms. Breakfast was much better than your typical hotel fare. Location is great--easy access to the interstate and great restaurants and shops, and the pool and workout rooms...

"Muy bieno"

"Room was nice and clean, friendly staff"

"Clean "

"Everything was great. My flight arrived super late and I was able to check in at midnight with no issues at all. The room was perfect and so clean. Loved my stay here "

"great stay and I will come back"

"Located in unsafe neighborhood. Had to checkout 1 day earlier due to unsafe conditions and hotel would not refund the day/night i didnt use. My husband was locked out of hotel because hotel staff locks the front door during certain times due to unsafe conditions. Had no idea. I had my kids with me. Never again"