Hoteller nær San Juan VA Medical Center

"This place was rather scary. The clerk was behind glass! No elevator and very narrow stairs! The bolt lock on our door was broken. There were no amenities of any kind. Very tiny bathroom with small shower. No soap or shampoo available, the shower had containers for them, but they were empty! We did walk across the street to find a small bar with food, but we did not venture out in the evening in this neighborhood. The next day we discovered that one street over was a much busier street with...

"The room was 80°, I couldn't sleep at all. I had to stay up the whole night and then book a different hotel."

"We stayed for 5 nights, we were 3 people and they never cleaned the room or changed towels, or gave shampoo or anything, we had to go ask for a couple of towels on the 4th day so we could share these and have clean towels to dry ourselves. The entrance to the hotel is a little uncomfortable, but it is very close to the beach."

"Et hyggeligt familieejet hotel med en meget venlig og hjælpsom ejer. Hotellet er gammelt og indvendigt er det slidt. Værelserne er ikke store, men det skal dog siges, at vi boede hele familien på samme værelse. Men huset har den mest fantastiske tagterrasse, hvor vi nød mange timer. Hotellet havde oprindeligt en restaurant med servering på tagterassen, men restauranten har desværre været lukket siden orkanen Maria. Hotellet har en meget central placering i Condado og der ligger et...

"I mainly only slept here I was out all day throughout my stay. I would say it would be nicer if the room was a bit cleaner, and if the bedding was throughly washed. The ambiance was a bit too dark and I know there’s some renovations going on."

"Regular staff"

"This location is SUPER, I mean SUPER, close to the beach. Great location. Very strong AC. Extra spacious second bed. Great water pressure. Don’t go to the roof!! —PS: watch out for the shadow people"

"Very disappointing stay. Our room was not ready at check-in, and we waited over 30 minutes before being able to access it. Once we got inside, the room felt damp and humid the entire stay, and there was a dehumidifier running that we had to empty every other day. When we tried to speak with a manager about the issue, there was never one available, and the front desk staff could not provide any answers or solutions. The worst part came on our last day when housekeeping entered our room without...

"Room size not accurately shown or displayed"

"The AC was effective and bed sheets crisp and clean. I was able to access the room after hours with digital check in and felt safe. "

"We had roaches, even after bringing this up and additional cleaning more roaches in the room"