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Anmeldelser af Balmoral Hotel San José CR, Historic District

3.5 out of 5
Balmoral Hotel San José CR, Historic District
Central Ave, between 7th and 9th St, San José, San Jose

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 385 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 352 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 167 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 47 af i alt 1001 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Hotel Balmoral den 28. sep. 2023
Gracias por su calificación, esperamos que haya sido una experiencia agradable. Los esperamos pronto nuevamente. Saludos.

8/10 Udmærket

Dorte Buck

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2021
Svar fra Wilber J. den 7. apr. 2021
Dear Guest, We appreciate your comments, given that they help us improve the services we offer, we hope to see you soon. Warm regards,

4/10 Dårligt

Villiam

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central placering
Personalet var simpelthen for emsigt. De havde selv glemt at tage betaling ved check ind og ringede til os mens vi sov og insisterede på at vi kom til receptionen derefter sendte de en til at tjekke minibar. Der var bed bugs. Morgenmaden var uspiselig. God placering er det eneste positive at sige.
Overnattede 2 nætter i april 2019
Svar fra Yulissa den 8. apr. 2019
Good morning, Mr. William I hope you are doing great Thank you so much for your comment. I am sorry for the inconvenients you experienced during your stay. We are located right in the center of Capital, by the museums and other local attractions. Regards

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine hotel
Good hotel in the city center, nice staff. Very clean rooms. Breakfast could be somewhat healthier and international though.
Overnattede 1 nat i februar 2019
Svar fra Yulissa den 20. feb. 2019
Good afternoon, Thank you so much for your comment, we appreciate it. It's good to know you had a pleasant stay in our Hotel. And thank you so much for your observation about the breakfast, we will defenetely work on it. Regards

8/10 Udmærket

Hans Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
center of San Jose, clean and nice
Right in San Jose center, hazzle-free and free safe parking, very friendly staff. Nice restaurant and bar
Svar fra General Manager den 30. nov. 2016
Thank you for posting your review. We are very pleased to learn you enjoyed your stay with us and that you also had a pleasant experience in our restaurant. We look forward to hosting you soon. Best regards, Alessandra

10/10 Fremragende

Sanne, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super kundeservice
Super god kundeservice...

10/10 Fremragende

Sanne, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel - præcis som ventet... Men forstod ikke helt noten/formularen i det tomme Køle/barskab?

6/10 Okay

Anthony

Rejste med partner
Synes godt om: Rengøring
The hotel is in the heart for the city, in walking distance of the central market. This is an old hotel, so don’t expect too much. The restaurant is just below and is conveniently located. The food is nothing to write home about. It’s like Taco Bell’s quality and a premium price. I had better food at a soda.
Overnattede 1 nat i maj 2024

6/10 Okay

Melanie

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Carol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Marielos, HIALEAH

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Estuve ahi por 2 dias , el a/c estaba roto hacia muchio ruido y no enfriaba. Llamamos y nos nos ayudaron . Mi hermana me visito y no la dejaron entrar ni al lobby el recepcionista dijo que debia pagar $40 yo ledije ya nos vamos ella vino a recojernos ,,,,no le importo. vino
Overnattede 2 nætter i april 2024

10/10 Fremragende

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked the in-house restaurant which was very good! The staff in general was excellent. We liked that we got a breakfast bag when we left for the airport at 4 AM . The hotel also helped us find a good cab driver to the airport. The only negative thing was the area surrounding the hotel. It was not very safe, especially when it got dark
Overnattede 3 nætter i april 2024

6/10 Okay

Charles Albert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Renato

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jose is the best
Overnattede 1 nat i april 2024

6/10 Okay

Benoit

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
You’re right downtown within walking distance to everything. The rooms are quite dated. The hotel entrances are either through the garage or the restaurant
Overnattede 1 nat i marts 2024

10/10 Fremragende

James E

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the stay. Staff were very helpful and accommodating. Ground floor restaurant was excellent. We would stay there again.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very accessible to the downtown sites. Good restaurant.
Overnattede 1 nat i april 2024

10/10 Fremragende

Alfred

Overnattede 1 nat i april 2024

8/10 Udmærket

Marcellus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024

8/10 Udmærket

NANCY ALEJANDRA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo bien
Overnattede 4 nætter i marts 2024

6/10 Okay

harry, Chicago

Rejste med familie
Synes godt om: Rengøring, service og personale
The bar area was closed the complete trip. Only one elevation stopped on the lobby floor so you had to walk up a floor to get to the front desk. There was no face towels. Staff was great and breakfast was good. Parking attendants was great also. Most of the stores in the hotel were vacant. Otherwise the stay was okay.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Alexis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is exceptionally located (walking distance from museum, theatre, market and lot of shops and restaurants). The restaurant (and the breakfast) is very nice. It was a little hard to find the entrance, and the exterior makes no justice to the interior, which is very clean and comfortable. I will use this hotel for my future visits to San José.
Overnattede 1 nat i april 2024

10/10 Fremragende

Rodrigo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien
Overnattede 1 nat i marts 2024

6/10 Okay

Kelly

The location was the best thing about this hotel. The hotel and rooms are in serious need of an upgrade. Bed sheets had an odor as if it was not changed from previous stay and ants were all over the place. So glad we were only there for 1 night!
Overnattede 1 nat i april 2024

10/10 Fremragende

Lemiel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is centrally located and near walking distance to all major places in San Jose. The staff is wonderful and the breakfast is very good.
Overnattede 1 nat i april 2024

8/10 Udmærket

Ian

Overnattede 2 nætter i marts 2024

8/10 Udmærket

Gary, PEACHTREE CITY

Overnattede 5 nætter i marts 2024

8/10 Udmærket

Vickie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Located in the center of the city made all the landmarks accessible. Food, sightseeing, shopping all at walking distance. Hotel was clean and the rooms were spacious. Having a restaurant within the hotel was a plus. Complementary breakfast was good. Beds were not comfortable, mattresses should be updated. Overall, great experience. Would stay there again.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Gabriela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El personal del restaurante y los alimentos fueron excelentes, ha sido el mejor desayuno qué hemos hecho desde que llegamos a San José
Overnattede 2 nætter i marts 2024

6/10 Okay

Sharon

Rejste med partner
Synes godt om: Service og personale, faciliteter
Good hotel, slightly tired rooms and decor Staff good and restaurant good and good location to explore the city
Overnattede 1 nat i marts 2024

8/10 Udmærket

jeremy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly and helpful. Good breakfast/restaurant available.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Troy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Rona Soh Sian

Synes godt om: Rengøring, service og personale
The room aircon was very noisy. Very bare minimal toiletries. The staff from reception to cafe service staff are very pleasant and friendly, service is good and cheerful.
Overnattede 5 nætter i marts 2024

4/10 Dårligt

Liora

Forretningsrejsende, Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter
Don’t like to property nor the staff
Overnattede 1 nat i marts 2024

10/10 Fremragende

Kali

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very easy check in. Rooms were clean and staff were so nice! Dinner at hotel was delicious.
Overnattede 1 nat i marts 2024

8/10 Udmærket

David, Douglasville

Synes godt om: Rengøring
Overnattede 1 nat i marts 2024

6/10 Okay

Jinsong

Overnattede 4 nætter i marts 2024

4/10 Dårligt

Kwok Fung

Synes ikke om: Faciliteter
The hotel location is good, right in the central, and thats about it. The building is quite run down. The standard room is very average and no window and no bathtub. So be careful not to book a standard room is you want window and bathtub. The safe in my room does not work and /I told the staff but no change after 4 days. The building used to have an ATM and a bar, both are gone. The area is fine and you can find ATM few blocks away. The restaurant close at 9pm. So have your dinner early and almost everything close at 10pm, if your flight is late, nothing to buy nor eat in the area. Be prepared. Also, even though breakfast is included, but its not buffet. There are only 4 choices: traditional casado, omlette, pancake and yogurt with fruit. It also includes 1 drink only, choice of coeffe or orange juice. If you want both or something else, you need to pay out of pocket. Overall, standard room won't look like the pictures, I am disappointed. Breakfast is a huge let down. The surrounding area is walkable to many attractions but you almost have to Uber/Taxi to everywhere else.
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Yvonne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Balmoral is on Central Ave. which is a pedestrian walk way. If you take the free walking tour that you can find on line it will help you get a lay of the land. You can then explore the historical sites and public market with ease. We felt very safe during the day. Down at the plaza by the clock, we sat and ate our icecream cones and watched the water fountain and activity. The hotel staff were wonderfully helpful. The room was spotless and there were seating areas that were nice. There were closed shops in the building probably due to the pandemic. This place is a 5 for people looking for history. If you are looking for a pool and massage you should stay somewhre else
Overnattede 2 nætter i marts 2024

6/10 Okay

Lori

Overnattede 2 nætter i marts 2024

6/10 Okay

Edith, Danbury

I had to cancel my trip because I was diagnosed with influenza. I was unable to stay at Balmoral because of illness.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Raven

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service here!
Overnattede 2 nætter i februar 2024

6/10 Okay

William

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I would have given much higher scores except for 2 things. First the front desk person Eddy was very rude. I had to wait 4 hours for my room. And was offered compensation for the wait then Eddy did not honor that. He was rude the rest of the time. I want you to know that the rest of the staff were very pleasant. Secondly, half the amenities listed we’re not available. They were closed. Should be adjusted in the description of the property.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Lindsay

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Do not stay here. This property is old and unkept. Front desk staff is unresponsive and difficult to deal with. I asked more than 5 times for a hair dryer and was told my class of accommodation did not include a hairdryer. That is ridiculous as on their website there is no class of room that does not include a hairdryer. It was so bad we left early.
Overnattede 8 nætter i februar 2024

10/10 Fremragende

jane

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a nicer hotel in the area. Staff was exceptional. Food was very good as well.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Susanna

Synes ikke om: Service og personale
Staff is rude and dismissive. Very displeased
Overnattede 1 nat i februar 2024

4/10 Dårligt

Isabelle, Tamarindo

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old hotel, our room and bed smelled strong vinegar, AC not working well. No towels. I would not recommend.
Overnattede 1 nat i februar 2024

6/10 Okay

Heather

Rejste med partner
Synes godt om: Rengøring
Mixed feelings. Overall it was a good stay. There was a mix up with transportation from the airport. I had followed directions and arranged with Balmoral 2 days in advance. Now, a month later I’m having to call and ask them to refund the $100 credit card charge for incidentals. They should have done that the day we left. IDK. I might would stay there again. The restaurant on the first floor was terrific! I highly recommend them.

2/10 Forfærdeligt

Eila

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Great Location & Good Breakfast
The Balmoral Hotel was clean and the staff were friendly and accommodating. They helped arrange our pickup from the airport. Our room had an issue with the lock pad, so we had to switch rooms and they upgraded us. The overall hotel room was basic and not updated. The beds were not comfortable. The breakfast was delicious. It was a great location in central downtown San Jose.
Overnattede 2 nætter i januar 2024