2/10 Forfærdeligt
Bruno Clementino
Rejste med familie
4. jun. 2024
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I stayed here and were very excited but within 15 minutes of walking through the door did we realize what a huge mistake it was. Timeshare scam being pitched to us, member only alcohol and food leaving only poor quality available for the rest of us. We paid for all inclusive and thought this would mean we would have at least some decent food and drinks but it was not he case. Food was awful and almost impossible to make reservations at the resort’s restaurants. Drinks were extremely watered down to the point we suspected them filling the bottles with water and resealing them to save money. It looks beautiful but is actually cheap and the workers push the timeshare and all of them have different responses constantly to simple questions regarding reservations, laundry, activities outside resort. It seems they either really don’t know or they are trained to lie so you can never call them on it. Nice place if you’ve never stayed an actual nice hotel before, but if you have you will know immediately how terrible it is. Never staying here again as they seem to prey on the elderly or the uninformed financially so they can sell their timeshares. Side note the timeshares are not specific rooms. You will get different rooms each stay, good luck to those who bought into it. Unprofessional staff, disgusting food, near zero alcohol in all drinks to sum it up nicely.
Bruno Clementino
Overnattede 8 nætter i maj 2024