Udendørsområde

Anmeldelser af Hotel Triton

4 out of 5
Hotel Triton
342 Grant Ave, San Francisco, CA

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 539 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 290 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 90 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 51 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1003 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Annegrethe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Gary Hageman den 5. nov. 2023
Thank you for your recent 10-Star review on Hotels.com. As thank we constantly strive to earn a score of "10,"...thank you very much! We value your business and look forward to welcoming you back.

8/10 Udmærket

Marianne Elbæk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sommerferie i SF
Dejligt hotel midt i byen med gå afstand til alt. Meget søde mennesker i receptionen. Gode morgenmads muligheder lige ved siden af og parkerings muligheder tæt på. Parkering er dog ret dyrt.
Overnattede 3 nætter i september 2019
Svar fra Ben den 16. sep. 2019
Thank you for the review, Marianne.

10/10 Fremragende

Birgitte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel midt i Centrum
Hotellet er gammelt, men det er flot nyrenoveret og ligger rigtig godt, lige ved indgangen til Chinatown og få hundrede meter fra Union Square og shoppingmuligheder.
Overnattede 4 nætter i august 2019
Svar fra Ben den 4. sep. 2019
Thank you, Birgitte!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
We had a good stay. Very centrally located.
Overnattede 3 nætter i august 2019
Svar fra Chris den 8. okt. 2019
Thank you! Hotel Triton appreciates your feedback and we are glad to hear it all went perfectly – We strive to make the experience at Hotel Triton one you will remember forever. Therefore, your comments are very important to us. Kindly,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
God beliggenhed, godt til prisen.
Super beliggenhed, hotellet udmærket til prisen. Små værelser.
Overnattede 3 nætter i juli 2019

10/10 Fremragende

Amy, Deer Park

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stay at Hotel Triton every time we go to San Francisco for a family fun weekend. We are always welcomed and the neighborhood is so quiet and welcoming.
Overnattede 1 nat i april 2024
Svar fra Gary Hageman den 22. apr. 2024
Thank you for your recent 5-Star review on Expedia. We truly appreciate your loyalty to Hotel Triton when visiting San Francisco. We are so glad that you enjoy our convenient location and our friendly service team. We value your business and look forward to welcoming you back.

10/10 Fremragende

Jacqueline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was clean with nice amenities. I took advantage of the continental breakfast (mostly just muffins, bagels, fruit, and coffee) and happy hour which was a nice perk with quite a selection. The staff was very friendly and the location was fantastic! I do agree with another reviewer that the shower door design could be better because water gets all over the floor. I wish I had time to hit the fitness center. Overall I would stay again!
Overnattede 2 nætter i april 2024
Svar fra Gary Hageman den 22. apr. 2024
Thank you for your 5-Star review on Expedia. We truly appreciate your feedback regarding your stay. We are so glad that you had an enjoyable stay including our clean and comfortable rooms, convenient location, daily Continental Breakfast and Happy Hour and our friendly and helpful service team. Thank you for your business and we look forward to welcoming you back.

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location that's close to everything. Excellent, helpful staff!
Overnattede 3 nætter i april 2024
Svar fra Gary Hageman den 16. apr. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an excellent stay including our convenient location and friendly and helpful service team. We value your business and look forward to welcoming you back.

10/10 Fremragende

Anthony

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and great service overall. Staff was friendly and hotel was clean, would recommend.
Overnattede 4 nætter i april 2024
Svar fra Gary Hageman den 15. apr. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an enjoyable stay including our clean and comfortable guest rooms and our friendly and helpful service team. We appreciate your business and look forward to welcoming you back.

2/10 Forfærdeligt

Yunqiang

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The biggest problem we experienced was that the toilet didn’t work the night we checked in. There was no water in the tank. It looked like there was no water pressure to the 7th floor. Secondly, the breakfast room has only two tables in a crammed small room. So there was no place to sit, once you have a few guests in there already. The food items were a few not-so-fresh pastries types, possibly from Costco. We ended up not having anything and left. When we booked our hotels, we specifically searched for ones with the breakfast option. We felt we’ve been cheated in this case. Third, there was a $43 resort fee, but there were no amenities. Valet parking for SUV was quoted for $85, which we didn’t use. Overall, it’s quite a disappointing experience.
Svar fra Gary Hageman den 11. apr. 2024
Thank you for your recent review on Expedia. We apologize that your experience was less than favorable. We are sorry for the water pressure issue that we experienced but fortunately it was quickly remedied. The Urban Amenity Fee is disclosed on all of our booking channels so that the customer is aware of the full cost of the stay. The "American" Continental Breakfast includes assorted pastries/bread, juices, fresh whole fruit and coffee/tea. The fee also includes complimentary Wi-Fi, fitness room access, welcome fortune cookies, a 5 Grab and Go voucher, our FloWater purified water station, daily Continental Breakfast and Happy Hour and a 10% discount at Cafe de la Presse and Amorino. We appreciate your business.

6/10 Okay

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff. The only downside was room was very hot and the air conditioning would constantly turn off never cooling the room off.
Overnattede 2 nætter i april 2024
Svar fra Gary Hageman den 8. apr. 2024
Thank you for your recent review on Expedia. We appreciate your feedback regarding your stay at the Hotel Triton. We sincerely apologize for the A/C issue and will insure that this is checked and resolved. Thank you for your kind remarks about our service team. We value your business and look forward to welcoming you back.

4/10 Dårligt

Sawako

Overnattede 1 nat i marts 2024
Svar fra Gary Hageman den 26. apr. 2024
Thank you for your recent review on Expedia. We appreciate your feedback regarding your stay with us. As we strive to earn a score of "5"...please feel free to let us know how we could have served you better. We value your business and look forward to welcoming you back.

6/10 Okay

Amandeep

I think everyone expects more for 4 star hotel! It’s disappointing!
Overnattede 1 nat i april 2024
Svar fra Gary Hageman den 5. apr. 2024
Thank you for your recent review on Expedia. We appreciate your feedback regarding your stay. As we are always trying to improve upon our level of service any additional information is always welcomed. We appreciate your business and look forward to welcoming you back.

10/10 Fremragende

John Dixon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s just a cool place I’m a great location and has excellent staff. 👍👍
Overnattede 5 nætter i marts 2024
Svar fra Gary Hageman den 3. apr. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had a great stay including our convenient location, cool vibe and friendly service team. As we strive to earn a score of "5"...thank you very much! We value your business and look forward to welcoming you back.

4/10 Dårligt

Mobin

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Svar fra Gary Hageman den 3. apr. 2024
Thank you for your recent review on Expedia. Any additional comments regarding your stay are always appreciated in an effort to improve upon our service. We value your business and look forward to welcoming you back.

4/10 Dårligt

Sharon, Yardley

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The rooms smelled horrible. It was also noisy outside. The staff was very friendly however
Overnattede 1 nat i marts 2024
Svar fra Gary Hageman den 2. apr. 2024
Thank you for your recent review on Expedia. As we strive to do much better, we were disappointed to hear that you were not happy with your accommodations. We would have been happy to relocate you to another room and away from the street side. We appreciate you recognizing our service team. Thank you for your business and we hope to welcome you back.

10/10 Fremragende

Sarah

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I can't say enough great things about this Hotel. We stayed for 4 days and loved everything this location offered. The staff was exceptionally friendly, the location was central to everything we wanted to do and we felt extremely safe in the surrounding areas. The room was small but perfectly cozy. We enjoyed the daily happy hour, breakfast, gym, water machines, and updated decor. We would love to stay here the next time we are in San Fransisco.
Overnattede 4 nætter i marts 2024
Svar fra Gary Hageman den 29. mar. 2024
Thank you for your recent 5-Star review on Expedia. We truly appreciate your feedback regarding your stay at the Hotel Triton. We are so pleased that you had such a great stay including our central location, comfortable accommodations, our daily Continental Breakfast and Happy Hour and FloWater system. Thank you for recognizing our service team. We value your business and look forward to welcoming you back.

10/10 Fremragende

CHRISTIAN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and amazing staff. Happy Hour beer was tasty and a nice welcome! Thanks!
Overnattede 2 nætter i marts 2024
Svar fra Gary Hageman den 28. mar. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an enjoyable stay including our great location, friendly and helpful service team and our daily complimentary Happy Hour. We appreciate your business and look forward to welcoming you back.

8/10 Udmærket

misty

Overnattede 1 nat i marts 2024
Svar fra Gary Hageman den 17. apr. 2024
Thank you for your recent review on Expedia. We appreciate your feedback and hope you had an enjoyable stay with us. We always welcome any additional comments that you might have in an effort to serve you better in the future. Thank you for your business and we look forward to welcoming you back.

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was the best!!
Overnattede 3 nætter i marts 2024
Svar fra Gary Hageman den 16. mar. 2024
Thank you for your 5-Star review on Expedia. We are so glad that you had an enjoyable stay at the Hotel Triton. We appreciate you recognizing our service team. As we strive to earn a score of "5,"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Gary Hageman den 13. mar. 2024
Thank you for your recent 5-Star review on Expedia. We appreciate your feedback and hope you had a great stay. As we strive to earn a score of "5,"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Jonathan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i februar 2024
Svar fra Gary Hageman den 6. mar. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an excellent stay. As we strive to earn a score of "5"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

morgan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Regular visitor to Hotel Triton. Terrific staff, clean and comfortable rooms, great location. My go to spot in San Francisco.
Overnattede 4 nætter i februar 2024
Svar fra Gary Hageman den 29. feb. 2024
Thank your for your recent 5-Star review on Expedia. We appreciate your loyalty to the Hotel Triton and so glad that you had an enjoyable stay including our convenient location, clean and comfortable rooms and friendly and helpful service team. We value your business and look forward to welcoming you back.

10/10 Fremragende

Isabelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très joli hôtel et très propre. Personnel sympathique, poli et courtois. Déjeuner continental de bonne qualité et en bonne quantité. Un petit point à améliorer pour être un peu mieux côté environnemental serait de délaisser l'utilisation de la vaisselle à usage unique.
Overnattede 6 nætter i februar 2024
Svar fra Gary Hageman den 29. feb. 2024
Thank you for your recent 5-Star review on Expedia. We appreciate your feedback and we are so glad that you had an enjoyable stay including our clean and comfortable rooms and daily Continental Breakfast. We value your business and look forward to welcoming you back.

10/10 Fremragende

Tim

Overnattede 3 nætter i februar 2024
Svar fra Gary Hageman den 20. mar. 2024
Thank you for your recent 5-Star review on Expedia. We appreciate your feedback and hope that you had an enjoyable stay. As we strive to earn a score of "5,"...thank you very much! We value your business and look forward to welcoming you back.

8/10 Udmærket

Muneyasu

Overnattede 5 nætter i februar 2024
Svar fra Gary Hageman den 20. mar. 2024
Thank you for your recent review on Expedia. We certainly hope that you had a pleasant stay at the hotel Triton. We value your business and look forward to welcoming you back.

10/10 Fremragende

Barbara, Livingston

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very pleasant personnel. Excellent location
Overnattede 4 nætter i februar 2024
Svar fra Gary Hageman den 17. feb. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an enjoyable stay at the Hotel Triton including our excellent location and friendly service team. We appreciate your business and look forward to welcoming you back.

10/10 Fremragende

Jiro

Overnattede 1 nat i februar 2024
Svar fra M den 22. mar. 2024
We loved having you stay with us! We look forward in receiving you again soon!

10/10 Fremragende

Sabino Cruz, North Vancouver

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, comfortable, and professionally run. Clean beds, good quality lotions, and pillows that don’t hurt your neck. The cafe downstairs is meh. The staff is AMAZING and provided a grade A experience
Overnattede 4 nætter i januar 2024
Svar fra Gary Hageman den 5. feb. 2024
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an enjoyable stay including our clean and comfortable rooms and our amazing hotel team. We value your business and look forward to welcoming you back.

8/10 Udmærket

ALEJANDRO

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente ubicacion
Overnattede 4 nætter i januar 2024
Svar fra Gary Hageman den 30. jan. 2024
Thank you for your recent review on Hotels.com. We hope you had an enjoyable stay at the Hotel Triton. Additional comments are always welcomed and appreciated. We value your business and look forward to welcoming you back.

10/10 Fremragende

Mary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good experience
Friendly Staff and nice rooms!
Overnattede 3 nætter i januar 2024
Svar fra Gary Hageman den 29. jan. 2024
Thank you for your recent 10-Star review on Hotels.com. We are so glad that you had an enjoyable stay including our nicely appointed rooms and our friendly and helpful service team. We value your business and look forward to welcoming you back.

8/10 Udmærket

Fabian, Bretzeld

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location in San Fran.
Overnattede 1 nat i januar 2024
Svar fra Gary Hageman den 29. jan. 2024
Thank you for your recent review on Expedia. We are so glad that you had an enjoyable stay including our convenient location near Union Square and adjacent to the Dragon Gate to Chinatown. We value your business and look forward to welcoming you back.

8/10 Udmærket

David

Overnattede 2 nætter i januar 2024
Svar fra Gary Hageman den 29. jan. 2024
Thank you for your recent review on Hotels.com. We certainly hope that you had an enjoyable stay at the hotel Triton. Any additional comments regarding your experience are always greatly appreciated. We value your business and look forward to welcoming you back.

10/10 Fremragende

Lisa

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Gary Hageman den 26. jan. 2024
Thank you for your recent 10-Star review on Hotels.com. We certainly hope you had an enjoyable stay with us. As we strive to earn a score of "10,"...thank you very much! We value your business and look forward to welcoming you back.

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i januar 2024
Svar fra Gary Hageman den 22. jan. 2024
Thank you for your recent review on Expedia. It is always a pleasure to hear back from our valued guests. We are so glad that you had an enjoyable stay. We value your business and look forward to welcoming you back.

10/10 Fremragende

Caron

Rejste med familie, Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Gary Hageman den 22. jan. 2024
Thank you for your recent review on Expedia. It is always a pleasure to hear back from our valued guests. We are so glad that you had an enjoyable stay. As we strive to earn a score of "5"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Zachary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Gary Hageman den 15. jan. 2024
Thank you for your recent review on Expedia. We certainly hope that you had an enjoyable stay at the Hotel Triton. As we strive to earn a score of "5,"...thank you very much! We value your business and look forward to welcoming you back.

8/10 Udmærket

Marlene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Tiene una excelente ubicación, el desayuno que dan es muy conveniente, solamente nos tocó un olor desagradable en la habitación pensamos que por ser pet friendly pudiera oler así, aunque limpiaban la habitación diario seguía el olor.
Overnattede 2 nætter i december 2023
Svar fra Gary Hageman den 12. jan. 2024
Thank you for your recent review on Expedia. We appreciate your feedback regarding your stay with us. We are so glad that you enjoyed our convenient location and our daily Continental Breakfast. We apologize for the issue with the guestroom and please be assured this will be investigated and resolved immediately.

10/10 Fremragende

Lisa

Overnattede 1 nat i oktober 2023
Svar fra Gary Hageman den 22. jan. 2024
Thank you for your recent review on Expedia. It is always a pleasure to hear back from our valued guests. We are so glad that you had an enjoyable stay. As we strive to earn a score of "5"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great trip, and a perfect place to stay!
Overnattede 1 nat i december 2023
Svar fra Gary Hageman den 9. jan. 2024
Thank you for your recent review on Hotels.com. We appreciate your feedback and we are so pleased that you had a perfect stay! As we strive to earn a score of "10,"...thank you very much. We value your business and look forward to welcoming you back.

8/10 Udmærket

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Gary Hageman den 1. jan. 2024
Thank you for your recent review on Hotels.com. We certainly hope you had a great stay at the Hotel Triton. Any additional feedback is always welcome. We appreciate your business and look forward to welcoming you back.

4/10 Dårligt

Luis

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Gary Hageman den 1. jan. 2024
Thank you for your recent review on Hotels.com. As we strive to earn a score of "10," we would greatly appreciate any feedback on why we fell short. We value your business and to welcome you back in the future.

10/10 Fremragende

Nobuhisa

Overnattede 5 nætter i december 2023
Svar fra Gary Hageman den 21. dec. 2023
Thank you for your recent 10-Star review on Hotels.com. We certainly hope you had an enjoyable stay with us. As we strive to earn a score of "10,"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Kathy

Overnattede 2 nætter i oktober 2023
Svar fra Gary Hageman den 18. dec. 2023
Thank you for your recent 10-Star review on Hotels.com. We certainly hope you had an enjoyable stay at the Hotel Triton. As we strive to earn a score of "10"...thank you very much! We value your business and look forward to welcoming you back.

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice property! Great team
Overnattede 1 nat i december 2023
Svar fra Gary Hageman den 13. dec. 2023
Thank you for your recent 10-Star review on Hotels.com. We certainly hope that you had an enjoyable stay at the Hotel Triton. We always welcome you feedback in an effort to improve upon our services. We value your business and look forward to welcoming you back.

10/10 Fremragende

Ophelia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra Gary Hageman den 13. dec. 2023
Thank you for your recent 5-Star review on Expedia. We certainly hope that you had an enjoyable stay at the Hotel Triton. We always welcome you feedback in an effort to improve upon our services. We value your business and look forward to welcoming you back.

8/10 Udmærket

Gary, Columbus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoy an older hotel with modern amenities. It was cozy and staff was outstanding.
Overnattede 1 nat i december 2023
Svar fra Gary Hageman den 11. dec. 2023
Thank you for your recent review on Expedia. We appreciate your feedback regarding your stay at the Hotel Triton. We are so glad that you enjoyed our historic boutique feel and modern amenities. Thank you for recognizing our team! We value your business and look forward to welcoming you back.

10/10 Fremragende

Cheuk Ting

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff Location is amazing
Overnattede 1 nat i december 2023
Svar fra Gary Hageman den 20. dec. 2023
Thank you for your recent 5-Star review on Expedia. We are so glad that you had an enjoyable stay including our convenient location and our friendly and helpful service team. We appreciate your business and look forward to welcoming you back.

10/10 Fremragende

Sheri Leigh

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding
Outstanding!! The staff and hotel was over the top!
Overnattede 1 nat i december 2023
Svar fra Gary Hageman den 6. dec. 2023
Thank you for your recent 10-Star review on Hotels.com. We are so glad that you had a great stay including our excellent service team. Thank you for your kind words. We appreciate your business and look forward to welcoming you back.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Convenient but not necessarily Classy
The Hotel staff are friendly and cordial. Nothing over the top or luxe about this place - it is clean, comfortable and convenient. They offer complimentary beverages in the lobby from 4-6pm, which was nice. The lobby is equipped with comfy seating, tables and chairs. The hotel is located near Chinatown and several cool bars/lounges and only a few blocks from the Ritz. We enjoyed walking the area and access to cable car/buses to get around the city. The biggest drawback is the pricing for parking, the daily "urban amenity fees", the astronomical hotel/resort taxes - all the other charges we incurred on top of our nightly rate. Surprisingly, we ended up spending nearly $700 for 2 nights in the tiniest room we've ever lodged in. We had another rude awakening by other hotel guests at 7AM Sunday morning, as they yelled, laughed and carried on like a pack of wild hyenas in the hotel courtyard right outside our window. Staff allowed it to go on for nearly 2 hours and said nothing to the group. We had planned to sleep in - as the whole purpose of our weekend in the city was for my husband and I to take a short respite while caring for my terminally ill brother over the past 6 weeks. However, we ended up checking out 3 hours earlier than check out time and driving 1.5 hour home, just so we could go back to sleep. Overall, the value for our $ just wasn't there. I'd stay here again, if there were no other options.
Overnattede 2 nætter i december 2023
Svar fra Gary Hageman den 5. dec. 2023
Thank you for your recent review on Hotels.com. We truly appreciate you letting us know about your experience. We are so glad that you enjoyed our convenient location, clean and comfortable rooms and our friendly service team. Our Urban Amenity Fee includes the wi-fi, fitness room access, welcome fortune cookies, a 5 grab and go voucher, daily Continental Breakfast, daily Happy Hour, FloWater filtered water system, and a 10% discount at Cafe de la Presse. I apologize for the noise issue that came from our Breakfast Room on the 2nd floor. This is typically not an issue. We appreciate your business and look forward to welcoming you back.