Kroer i Saint Helen's Island

"Great stay!"

"Needs updating"

"Although the parking can seem intimidating at first, the Hyatt Place Montreal worked for everything I needed to do. There was a music festival across the street that went until 11 PM, and I could hear it on the 19th floor, but after it stopped, everything was quiet. The parking garage attendants found a parking place for me in the garage even though I had arrived late. My vehicle was absolutely secure until morning, and I was able to go back and forth to get my belongings. There was a very nice...

"Room ok, but water faucet in bathroom didn't work (we asked them to fix it). We had booked for 2 adults and 2 kids, but no linens and and blankets for sofabed, i.e. guest 3 and 4. After first night, we went out sightseeing, but when we came back, the keycards didn't work. same thing happened next day after breakfast. To top it up, housekeeping forgot to refill coffee. Sorry, but this is all things you'd expect to be in order and included in the price, not like this."

"Our stay would have been great but they absolutely refused to give us a cot for our room. On the Expedia listing it states that cots are available for an extra cost. Knowing this, we brought an extra guest assuming we could get a cot. But the hotel staff refused to give us a cot saying we had to be in a specific room to get a cot. They offered absolutely no solution except paying for an additional room! This wasn't an option as the extra guest was a child. I was very disappointed with how they...

"Lovely stay"