Aurora Cabin | Lydisolering, gratis Wi-Fi, sengetøj
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Anmeldelser af Apukka Resort

3.5 out of 5
Apukka Resort
Tutkijantie 28, Rovaniemi, Lapland

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 154 af i alt 247 anmeldelser" "
Bedømmelse på 8 − Udmærket. 67 af i alt 247 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 247 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 247 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 247 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Stig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

6/10 Okay

Sevil

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 3 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 8. dec. 2023
Thank you for your feedback! I hope you enjoyed your stay with us & hope to welcome you back!

8/10 Udmærket

Jeannette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 17. nov. 2023
Thank you for your feedback! We are happy to delighted to hear that you enjoyed your stay! Hope to see you again soon!

10/10 Fremragende

Susanne

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked it all.
Overnattede 3 nætter i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 20. okt. 2023
Thank you for your lovely feedback! Hope that we will be able to welcome you again to Apukka Resort!

10/10 Fremragende

Dan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et besøg værd!
Ualmindeligt venligt personale. Dejlige indkvarteringsforhold, og en restaurant i særklasse. Kan varmt anbefales!
Overnattede 3 nætter i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 18. okt. 2023
Thank you for your lovely feedback! We are delighted to hear that you enjoyed your stay! Hope to see you again soon!

8/10 Udmærket

Pia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2022
Svar fra Apukka Resort den 17. nov. 2022
Hi Pia, Thank you for your review! Best Regards, Päivi / Apukka Resort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2018

10/10 Fremragende

Cara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024

10/10 Fremragende

JUAN RAMON

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bien
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Alessia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were friendly and very helpful with our needs. The resort is lovely and a perfect get away. Very magical.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Nora, Mössingen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

HSIN YU

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
很喜歡 很美麗 度假村很棒
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Jayesh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing natural beauty
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Place was great, Rovaniemi is a magical place. Apukka is very convenient and worth the price.

10/10 Fremragende

Marina

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Winderschönes Resort, sehr freundliches Personal, nur zu empfehlwn
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Sten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Samantha

Overnattede 4 nætter i januar 2024

8/10 Udmærket

Nils

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Kein Flughafen Shuttel
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Tara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lakeside sauna is amazing!
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Dallian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful place to stay, its a dream and the staff was amazing
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is very pretty with the lake view.
Overnattede 2 nætter i november 2023

10/10 Fremragende

YU

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 3. jan. 2024
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! Hope to welcome you back soon!

10/10 Fremragende

Megan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Exceptional stay in Lapland
We absolutely adored our stay at Apukka. We were initially put off by the distance away from Rovaniemi, but the property has so many activities and is near a beautiful lake. Our igloo was gorgeous. The food at the on-site restaurants was amazing. The staff here are the highlight - they are so helpful and kind! Just make the booking!
Overnattede 2 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 3. jan. 2024
Thank you for your lovely feedback! We are delighted to hear that you enjoyed your stay with us. Hope to welcome you back soon again!

10/10 Fremragende

Abdullah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Kaisu / Apukka Resort Sales Team den 3. jan. 2024
Thank you for your lovely feedback! We are happy to hear that you enjoyed your stay with us. Hope to welcome you back soon again!

8/10 Udmærket

Joerg

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring
Eine schöne nette Unterkunft in einer tollen winterlichen Umgebung. Würde sicher wieder dort ein paar Tage verbringen, leider viel zu Überteuert da sich das empfinden darstellt alle lassen sich die Polarlichter (nicht garantiert) Mitbezahlen. Leider war das Essen im Restaurant Kota nur aufgewärmt und beim Servieren noch nicht einmal lauwarm, schade kann man nur sagen für den Preis.
Overnattede 3 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 4. dec. 2023
Thank you for your review! We are delighted that you enjoyed your stay with us, though sorry to hear that restaurant Kota did not deliver as well as usual. We hope to welcome you back another time!

10/10 Fremragende

Yuya

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 1 nat i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 4. dec. 2023
Thank you for your great feedback! We are delighted to hear that you enjoyed your stay with us. Hope to welcome you back again soon!

10/10 Fremragende

alfred

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tolles Resort, super Abenteuer Möglichkeiten, Speisekarte könnte mit Snacks ergänzt werden
Overnattede 3 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 4. dec. 2023
Thank you for your great review! So happy to hear that you enjoyed your stay with us. Hope to welcome you again!

8/10 Udmærket

robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
To be the highlight and last stop of an 8 day trip to Finland, we had high expectations. Unfortunately the service and food let them down, which had been excellent elsewhere. We emailed ahead to ask if the cabin could be ready at 3pm to enjoy the daylight -no, it would be ready at 4pm. Fine. We arrived just before 4pm - it wasn't ready, we waited in reception and were told there had been an issue, couldn't say what, and asked if we wanted anything as 'compensation' - I suggested a glass of wine but was only offered a bar of chocolate. We waited an hour, it was now dark, and the cabin so cold, we slept in our clothes the first night. Not a good start. The next night the main restaurant had an event and was closed to guests. They opened the Kota instead. Good, looking forward to flame grilled salmon. No-just heat lamped. The beer was actually warmer than the food. The following day we had a takeaway from the restaurant, and an ice cold beer whilst I waited, both excellent. The cabin was now warm and cosy and the location stunning. I think we were unlucky, our cabin overlooked and the restaurant shut, but most disappointing was the lack of any meaningful apology after contacting the resort once we got home. The highlight of the trip, the Arctic Light Hotel Rovaniemi, public transport to Santa village and much wider food options
Overnattede 2 nætter i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 8. dec. 2023
Thank you for your feedback! We are sorry that we couldn't meet your expectations. We hope that you enjoyed some parts of your stay anyway.

10/10 Fremragende

Devansh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Great place to stay! Fun Large expanse! Good rooms especially the Kammi Suites!
Overnattede 1 nat i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 20. nov. 2023
Thank you for your lovely review! We are delighted to hear that you have enjoyed your stay with us! Hope to welcome you again soon!

10/10 Fremragende

bradley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic Resort
After extensive research we chose Aupukka for our family holiday. We spent x5 nights in a Kammi Class igloo and booked lots of activities. From the moment we arrived we were made to feel welcome and were looked after by the very friendly and helpful staff. The igloo was perfect for our family of 3, it was clean, modern and had everything we needed. All the activities were ran by friendly, knowledgeable and professional staff and at no point did we feel rushed. Snowmobiling with Erwin was a particular highlight. The breakfast was amazing with plenty of choice, both hot and cold. We pre-booked and paid for half board for 4 nights of our stay, This was the only negative for me and I wouldn't do this again. Its no cheaper booking and paying up front than if you just rock up that evening. The starter and dessert are buffet and you get to choice your main meal from 2 options. Although what we had was nice, if you didn't like either of the 2 options you were stuck. We also tried to swap our pre-booked half board for the A La Carte menu on our last night and although initially being told we couldn't, they did allow it but only gave us 40% of our pre-paid monies towards the cost. Dont get me wrong, all the food was really nice but by pre-booking we boxed ourselves into a corner and had no option to try the other restaurant onsite. I would highly recommend Apukka and 100% stay here again but simply not book any dining options in advance.
Overnattede 5 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 19. nov. 2023
Thank you for your lovely review! We are delighted that you enjoyed your stay with us! I hope that we can welcome you to Apukka Resort another time as well!

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Facility was excellent but staff should be trained
The facility was way beyond excellent but most of the staff did not seem too friendly or ready to assist. A good number at the desk seemed overwhelmed by the most fundamental task like refilling the water for guests at the reception or working the register. The resto staff could not tell for sure how much the buffet was. The guides for the "Norther Lights Hunt" were so uninspired and did not know anything about the presentation (which they will just read) they had before the hunt. The experience would have been so much better and complete if the staff matched the beautiful place. Only Carren at the desk knew how to handle many inquiries and have foresight.
Overnattede 4 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 14. nov. 2023
Thank you for your feedback! I am sorry if the service has not been in order during your stay, I will share the feedback with our managers so that we can improve the service in the future. I hope you enjoyed your otherwise your stay & hope to welcome you again to Apukka Resort!

10/10 Fremragende

Mustafa Cagri

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 17. nov. 2023
Thank you for your great feedback! We are delighted to hear that you enjoyed your stay! Hope to see you again soon!

10/10 Fremragende

Kelvin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nothern light hunting
Couple from Singapore. Stay in Appuka Resort for 3 days 2 nights, main reason is to hunt for nothern light at the frozen lake. Managed to capture soft aurora on our first night, but unlucky on the second night. Our queen aurora cabin is comfortable. Morning breakfast is great. Overall we enjoyed our stay in Appuka Resort.
Overnattede 2 nætter i november 2023
Svar fra Kaisu / Apukka Resort Sales Team den 14. nov. 2023
Thank you for your lovely feedback! We are happy to hear that you enjoyed your stay with us. Hope to welcome you to Apukka Resort again soon!

10/10 Fremragende

Julie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons passé un merveilleux séjour en Lakeview suites. La vue du logement est juste magnifique. Les espaces sont bien repartis et bien équipés. Vous êtes au milieu de la nature tout en restant proche du centre. Ce resort peut aussi bien convenir à un couple qu’à une famille avec enfants. Je recommande vivement.
Overnattede 4 nætter i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 9. nov. 2023
Thank you for your lovely feedback! We are delighted to hear that you enjoyed your stay with us! Hope to welcome you again soon!

8/10 Udmærket

Giuseppina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Abbiamo soggiornato all'Apukka resort solamente una notte, speravamo di vedere l'aurora boreale direttamente dalla camera, purtroppo nevicava! La struttura è molto particolare, con questa ampia vetrata verso il cielo (e il davanti dell'abitazione), piccolina (eravamo in 4), ma comoda. Personale gentilissimo!
Overnattede 1 nat i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 8. nov. 2023
Thank you for your kind review! We are happy that you enjoyed your stay with us! Hope to welcome you again soon!

2/10 Forfærdeligt

Jan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretending to be boutique tourist scam
Pictures looks nice and exterior of the property matches the picture. Equipment is super CHEAP - bathroom equipment is like from a dollar store sale. Staff does not care about the client experience but about upselling things, which are part of the experience at room price of such cost (i.e. if you have breakfast included and wants orange juice - 5 EUR). I understand that they are full regardless how they treat their guests, but if you are looking to have boutique experience which matches the price, I would kindly advise to look somewhere else. Advice to management: I understand business is about money, but at least train your staff accordingly and if you maximize profits, I think most guests would prefer 100 EUR / night more if getting the respect they deserve.
Overnattede 2 nætter i oktober 2023
Svar fra Kaisu / Apukka Resort Sales Team den 1. nov. 2023
Thank you for your feedback! We are genuinely sorry that we couldn't meet your expectations. We are investigating this case with our team and will be in touch with you directly.

10/10 Fremragende

Brenda, Guaynabo

Rejste i en gruppe
Synes godt om: Faciliteter
Amazing place. Great food. Beautiful surroundings.
Overnattede 3 nætter i september 2023
Svar fra Kaisu / Apukka Resort Sales Team den 1. okt. 2023
Thank you for your feedback! Lovely to hear that you enjoyed your stay - hopefully we can welcome you another time as well!

8/10 Udmærket

Charlene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Its a good experience to stay in Apukka aurora cabin, however its with limited dining if stay there for the whole day, breakfast spread is reasonable but no great. Limited transport, only 9:50am shuttle to Arctic Circle hiking area and back 1 pm, they will not allow late check out and charge €30/hour which is not reasonable.
Overnattede 1 nat i september 2023
Svar fra Kaisu / Apukka Resort Sales Team den 27. sep. 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay and will share the feedback with our Executive board. Hope to see you again!

10/10 Fremragende

Marlou

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wat een fantastische accommodatie en vriendelijk personeel. Tijdens het eerste ontbijt waren wel de croissants op, dit werd na onze feedback opgepakt en wij kregen een kop koffie van hen cadeau. Wel jammer dat wanneer je redelijk veel betaalt voor de accommodatie dat cappuchino niet bij het ontbijt inbegrepen zit en je hier voor 2 stuks nog 11 euro moet bij betalen.
Overnattede 2 nætter i september 2023
Svar fra Kaisu / Apukka Resort Sales Team den 19. sep. 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay! I will take your feedback to the restaurant - thank you for sharing your thoughts! Hope that we can welcome you again soon!

10/10 Fremragende

Sai Leung

Overnattede 1 nat i september 2023
Svar fra Kaisu / Apukka Resort Sales Team den 16. okt. 2023
Thank you for your great feedback! Hope to welcome you to Apukka Resort again soon!

10/10 Fremragende

Laura E

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

10/10 Fremragende

AMANDA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Giulia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2023

8/10 Udmærket

Sergio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Joanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing! Everything that we need to do in Rovaniemi is available at the hotel. Love everything about Apukka. Hope the restaurants have more varieties
Overnattede 1 nat i februar 2023
Svar fra Apukka Resort den 16. mar. 2023
Dear Joanne, Thank you for your lovely review and feedback! Best Regards, Päivi / Apukka Resort

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was fantastic and i a beautiful setting. The staff are incredibly friendly. Activities are great and really good quality. The on site restaurant was lovely and breakfast was huge. Glass igloo was lovely and exactly as hoped for
Overnattede 1 nat i januar 2023
Svar fra Apukka Resort den 23. feb. 2023
Hi Jason! Thank you for your lovely review and feedback! Hopefully, we meet again soon. Best Regards, Päivi / Apukka Resort

10/10 Fremragende

Matt

Overnattede 5 nætter i januar 2023
Svar fra Apukka Resort den 23. feb. 2023
Hi Matt! Thank you for your review! Best Regards, Päivi / Apukka Resort

8/10 Udmærket

MIEKO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
オーロラが見られなかった
Overnattede 3 nætter i januar 2023
Svar fra Apukka Resort den 23. feb. 2023
Hi Mieko! Thank you for your review! I'm very sorry to hear that when you were our guest, the beatiful northern lights didn't show. Maybe you will come to us another time. Best Regards, Päivi / Apukka Resort

8/10 Udmærket

PAUL

Overnattede 1 nat i januar 2023
Svar fra Apukka Resort den 13. jan. 2023
Hi Paul! Thank you for your review! Best Regards, Päivi / Apukka Resort