Hoteller nær Rosa Parks Circle

"Loved our stay and the location was amazing"

"Would definitely stay again, very clean. All the staff was so nice and helpful. Such a perfect location."

"We got there 10 minutes before check in, and they didn’t know how long before our room would be ready. They were booked solid since there was a concert in town. Our door handle was broken, we informed the staff and nothing was done. The restaurant on the rooftop was at half capacity but there was an hour wait. We were on the 8th floor, and the windows were so thin that we could actually hear car radios like we were in the car with them. I will never stay here again, this was probably the worst...

"Great hotel ,great staff ,front desk amazing. Upgraded thanks. Great breakfast. Centre of town. I can not praise this hotel enough well done many thanks Gordon"

"Room had great space, it was clean, the view was nice and the parking was convenient."

"Very nice hotel and the staff was friendly. Hotel pool was a little chilly and hot tub was out of order. Everything else was excellent!"

"The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!"

"Friendly staff. Hot tub was broken and pool isn't heated along with average amenities. Great cleaning staff."

"This was definitely a unique experience and was perfect for a quick visit to Grand Rapids for a work trip. You can walk to shops, amenities are all around, I was 4 minutes from the office and street parking was free and abundant. This was very similar to an Airbnb experience, self check-in and out without the list of tasks to do. The room was clean, bathroom was clean and the room had adequate supplies and a steamer, which was super convenient. It’s great if you need a quiet place to stay...

"Stayed here last minute because of a volleyball tournament in Grand Rapids. Due to a remodel of some sorts they didn't have any breakfast just small muffins and donut holes of some kind. Room was seemingly clean until the shower... Mold on the ceiling and shower curtain. The mini fridge was lukewarm at best so that was disappointing for our drinks being warm for the following full day of games. Staff was very friendly, pool and hot tub were decent. Didn't get very many channels on the TV in our...

"This hotel was so dirty. We had long black hair in the sink (my husband and I are blondes) Looked like blood marks on our wall. The hallways carpet was dirty and everything smelled. Wish we could have continued our trip instead of staying there. Total waste of money. The most disgusted hotel I have ever stayed at."

"I am in a wheelchair, and as such, my only complaint is the odd set up for persons with disabilities to enter. One must wheel down past the actual front doors, which are stair assessable only, then enter a bit of covered area (which was by far the only real dirty and/or broken down looking space), then ride the elevator up and enter on the other side of the main foyer from the front desk. It wasn't such a big deal that I wouldn't stay again, but it was quite an annoyance. I believe a ramp...

"Great location."

"For others’s planning to book here, there’s a reason it’s cheap besides it being a motel and not a hotel. When I did arrive there, there was a double shooting that happened 2 hrs before. My girlfriend and I did decided to cancel after the night passed since we didn’t feel safe but we did get refunded for the stay we booked. Staff was understanding since it was a rare occurrence but was told later by family members that it is a shady place to stay. Another thing, room doesn’t quite look like the...

"Rooms were dirty, ceiling tiles were caving in over the kitchen, entrance doors were broke and anyone could enter. We were scheduled for 2 nights but after we came back to room after 7:00pm for 2nd night stay, the room was not cleaned. Breakfast bar had cereal but NO milk ... par for the course for this hotel."

"Our room was not the cleanest. Specifically, the bathroom behind the sink basin was not cleaned, there was hair in the bathroom in lots of places, the door handles were dirty and the wall by the bed had something gross stuck to it. Other issues were that the tub did not drain at all, and the sink drained very slowly. The TV remote was missing the back panel. But...the beds were very comfortable and clean and the staff was very nice."

"Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return"