Deluxe-værelse - terrasse | Premium-sengetøj, senge med madrasser af memory foam, minibar
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Anmeldelser af Urben Guesthouse

Urben Guesthouse
Via Modena 30 E F, Rome

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 21 af i alt 81 anmeldelser" "
Bedømmelse på 8 − Udmærket. 39 af i alt 81 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 81 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 81 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 81 anmeldelser" "

8,6/10

Rengøring

8,0/10

Service og personale

8,0/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bettina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt og centralt
Dejligt ophold, meget rent og pænt, lidt slidt. Super madras og sengetøj. Rengøring og nye håndklæder hver dag. Hjælp i løbet af 5 minutter, medarbejder kom til værelset, da der pludselig ikke var varmt vand. Gratis kaffe (kapsler) og the. Microovn på etagen.
Overnattede 5 nætter i august 2021

6/10 Okay

Chloe

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed in Urben for 5 nights. The property was secure and accessible to the key areas in Rome. However we did find our room to be extremely dusty and on the odd occasion when our linen was changed, it always had a distinctive odour smell to it.
Overnattede 5 nætter i april 2024

8/10 Udmærket

Kadriye Guniz Tektunali

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
It’s great! 👍
Overnattede 6 nætter i april 2024

8/10 Udmærket

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely place, the only things we didn’t like was there was never anyone at reception at any given time
Overnattede 4 nætter i april 2024

2/10 Forfærdeligt

Francesca

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Vergognoso! Acquistato 2 notti per 2 persone ad un prezzo elevato. Con la prenotazione vengono allegate foto che non corrispondono minimamente (almeno nel mio caso) alla realtà. Muri scrostati e con muffa, tende sporche, sedie/tavolini/letto in condizioni pietose. Wi-Fi non funzionante. Acqua calda che arriva dopo circa 10 minuti di attesa. La stanza assomiglia a tutto fuorché a una camera da letto. NON consiglio
Overnattede 2 nætter i april 2024

8/10 Udmærket

Birgit

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

8/10 Udmærket

Claudia

Rejste med familie
Synes godt om: Rengøring
Die Unterkunft liegt sehr zentral und viele Sehenswürdigkeiten kann man zu Fuß erreichen. Von daher Top. Die Ausstattung ist eher in die Jahre gekommen (wie ja aus anderen Bewertungen schon bekannt war ) und die Dusche im Zi 5 hat so seine Maken. Da wir im Prinzip nur zum Schlafen im Zimmer waren, war das für uns kein Problem. Check-In etc. hat alles reibunglos funktioniert. Das Zimmer wurde täglich gereinigt und die auch die Handtücher getauscht.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great home base!
The unit was just as advertised… Very close to Termini train station and walkable to many points of interest. It was a great home base to return to after hours of exploring Rome. The only thing to note is that the shower takes a while to heat up, so just be patient.
Overnattede 2 nætter i december 2023

4/10 Dårligt

Kevin

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
unfortunately we were there 12-15 july, during a heatwave. Instead of air conditioning (not advertised), or a ceiling fan(advertised), were two extremely noisy floor standing floor fans, which didn't do much more than circulate warm air. Fridge barely worked, non working coffee machine was changed, floor looked like it had been mopped with dirty water,paintwork was chipped and dirty, bottom of toilet door was rotting away, safe was lockable by key (easily duplicated), daughter's sofa bed wasn't long enough for her to stretch out. Terrace area, while large enough to be potentially a game changer, was furnished with 2 metal chairs, a rusty metal table, a number of dead plants, and 4 wall lights, of which only 1 had a working lightbulb, had a unpainted concrete floor, and dirty walls. For the cost of a weekend stay, this area could have been made very nice. The place badly needs some TLC. The weather is forecast to get hotter in the following week, and I feel for the next occupants. On the plus side, Camilla let us store our baggage on the day of departure, although not secured .
Overnattede 3 nætter i juli 2023

2/10 Forfærdeligt

Jose

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
A horror place in Rome
The place was a total waiste. The AC did not worked, the ceiling fan cracked all the time, one window is broken, thus could not be opened to get fresh air, No human being available at any time to handle these issues, I called the number on site a few times only to hear they were not available. DO NOT STAY AT THIS PLACE...
Overnattede 4 nætter i juli 2023

4/10 Dårligt

Noemi

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Las persianas no son suficientes para evitar la entrada de luz.La regulación del agua caliente / fría de la ducha no es constante.zonas como el desagüe de la ducha y acabados del suelo del apartamento están desgastadas por el uso y de apariencia desagradable.En la terraza hay humedades.Las fotos no muestran la realidad. En tres noches solo vimos servicio de limpieza.No hubo asistencia presencial en la recepción.Todas las gestiones se hicieron por internet o por teléfono y se resolvieron satisfactoriamente. Zona tranquila y bien situada pero requiere reforma y esmero en los detalles.
Overnattede 3 nætter i juni 2023

8/10 Udmærket

Sofia

Rejste med partner
Synes godt om: Rengøring, service og personale
Overall, it is a great guest house! The staff makes sure that it is clean and that nothing is missing. The location is suitable for travellers that want to explore many areas of Rome, since it is a walking distance to many of them. There are a few restaurants near the guest house in case you are super hungry, but I recommend to explore other areas to taste delicious Italian food. For the check-in, it is not flexible so make sure to do it in advance (the open hours are from 3 PM to 7 PM). We arrived after 7 PM since our plane was delayed, so it was not possible to enter our room the first night. We tried contacting the guest house through email and phone, but we only received a response the next day.
Overnattede 8 nætter i maj 2023

8/10 Udmærket

Stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale
Très bien emplacement , au calme dans une rue non passante . Dommage pour l eau chaude qui arrive tardivement voir plus le soir . Pas de personnel sur place donc pas de petit déjeuner mais personnel disponible rapidement par téléphone
Overnattede 3 nætter i maj 2023

4/10 Dårligt

Wouter Johan

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
De locatie centraal vlakbij een Metrostation is perfect. De in-check was ook prima, maar de kamer was niet schoon )we moesten twee maal aanwijzingen geven hoe er schoon gemaakt moet worden en wat precies vies was) en het bed was niet goed (doorgelegen). De kamer is kaal met afgeschraapte plekken op de wanden. We kregen een standaard twee persoonkamer i.p.v. de geboekte comfort kamer dus dat wil ik reclameren!!! Het straatje ligt achter een drukke straat - oogt rustig maar er is elke ochtend vanaf vroeg lawaai.
Overnattede 7 nætter i april 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
Bra läge nära buss och metro, lite slitna men modernt inredda rum.
Overnattede 5 nætter i december 2022

4/10 Dårligt

Terry

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The check in system was quite confusing. Apparently the hotel had texted us the check in details, but we never received them so we had to call and someone come and met us. This isn’t a standard hotel, it only has a couple of rooms and is more of an Airbnb type situation. The room looked very modern and clean in the photos, but in reality it wasn’t particularly clean and was very dated. The floors are not carpeted and I stepped on a small piece of glass which cut my foot. We mentioned this via the WhatsApp number and the next day the floor was much cleaner. The thing that would stop me ever booking this hotel again would be the shower. In short, it didn’t work on the first day. The hotel said that we should let it run for a few minutes but that didn’t work on the first day. The second day. It started to work a bit better, but on the first day I had to pick between a cold shower or no shower. It was terrible and only mildly improved. The staff were very friendly when we got checked in. The housekeeping replenished towels, coffee capsules etc each day without being asked. If you’re just roughing it for one night, you’ll be fine. But looking for a relaxing hotel to enhance your trip to Rome… this isn’t the place for you!
Svar fra Yves den 16. dec. 2022
Hello Terry,Thank you very much for your review.I supposed, English is your primarily language so what it is not clear to you about our property named GUESTHOSE and not a Hotel? Urben Guesthouse. Do we call the property Urben Hotel? what standard hotel are we talking here? Second, what you said about you cut your foot was a lie! But no worries, we understand that you had to invent such stories to level your frustration and dissatisfaction regarding the property. Hot water was there and never went out. You were just impatient and you were told to wait. Maybe next time, try to level what you paid for you expect dont you?Happy holidays dear and always smile :)Ciao!

8/10 Udmærket

Claudia Alejandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super ubicacion, la limpieza siempre de 10, un día no salio agua caliente
Overnattede 1 nat i november 2022
Svar fra Yves den 15. nov. 2022
thank you

10/10 Fremragende

Claudia Alejandra Hernandez

Overnattede 3 nætter i oktober 2022

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rent og praktisk rom med moderne stil. Imøtekommende ansatte. Super beliggenhet i forhold til transport til og fra flyplass. Super beliggenhet i forhold til severdigheter, shopping og restauranter.
Overnattede 6 nætter i oktober 2022
Svar fra Camilla den 18. okt. 2022
Dear Paul,Thank you very much for taking the time to leave us a 5-star review. Reviews help us get better for our Guests.We look forward to seeing you again!Thank you and kind regards.

4/10 Dårligt

Angela

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property DOES NOT have AC. Some of the furniture was worn and in bad shape. I’m aware it’s not a 5 star hotel but also not a cheap place. Staff was friendly but I won’t be staying at this property again.
Overnattede 3 nætter i september 2022
Svar fra Camilla den 13. okt. 2022
Dear Angela,Thank for sharing your feedback. We're sorry your experience didn't match your expectations. Air conditioning is not available in the accommodation, especially now that it is autumn, in fact it is not advertised on website. However, there are fans inside the room placed in case you need them.Thank you very much for taking the time to leave us a review.

8/10 Udmærket

Caroline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beau petit loft, bien situé, accessible d’une cours privé tranquille.
Overnattede 4 nætter i september 2022

8/10 Udmærket

Lai Fong

Rejste med familie
Synes godt om: Rengøring, faciliteter
The location was very convenient to access all wonders of Rome. Close to the train and bus station, while being quiet. The guesthouse is contactless. Although there is no staff onsite, they are very easy to reach and responsive through mobile and what's app.
Overnattede 2 nætter i september 2022
Svar fra Ludovica den 3. okt. 2022
Dear Guest,Thank you very much for taking the time to leave us a review.Reviews help us get better for our Guests and we are always looking for suggestions on how to improve. We will certainly use your review to ameliorate our services.Thank you and kind regards.

6/10 Okay

Nicolas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Everything was really great except for the fact that we found a camera installed next to the fan right on top of our bed. I guess that guests before us saw the camera too because it was covered by some band aids. We found that really inappropriate!!!
Overnattede 2 nætter i september 2022
Svar fra Yves den 15. nov. 2022
Dear, What inappropriate is that you are stating false facts. If that so, I dont think i will still say that,''Everything was really great'' isnt..Regards,

8/10 Udmærket

Edward Peter

Synes godt om: Rengøring, service og personale, faciliteter
It was a really nice area as everything was in a walkable distance. Check-in was easy. Unfortunately due to the air conditioning being broken, this made the room get really hot.
Overnattede 4 nætter i september 2022
Svar fra Yves den 15. nov. 2022
thank you

4/10 Dårligt

Gordon

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is in a good location and most primary tourist locations are walkable. The room itself needs a facelift... not much more than a paint job would be a big difference. Key dissatisfactions were the AC was not working so very warm at night, TV didn't work and there was no hot water... I would describe the shower as just above cold for the most part.
Overnattede 3 nætter i september 2022
Svar fra Yves den 15. sep. 2022
Dear Gordon,Thank you for your review.Though, we currently have the problem with the AC (we are still working on it), we advised you in advance regarding the problem and gave you the chance to cancel the reservation for free and find another accommodation but you refused it and decided to stay with us. We were honest regarding the matter and it surprised us, now that you complained about it as if you were forced to stay. Regarding the hot water, I am sorry if you had trouble but its just a matter of regulating the faucet and move it to the right direction in order for you to get the right temperature of water. We still thank you for being our guests. Regards,Yves

6/10 Okay

Iris

Overnattede 1 nat i september 2022

8/10 Udmærket

Florence Veronique

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Chambre avec terrasse très agréable, personnel charmant et même si la réception n'est pas ouverte H24, il y a toujours quelqu'un pour vous répondre par téléphone, si vous avez besoin de quelque chose.
Overnattede 5 nætter i september 2022
Svar fra Ludovica den 11. sep. 2022
Dear Guest,Thank you very much for taking the time to leave us a review. Reviews help us get better for our Guests.Hope to see you again in one of our accommodations.Thank you and kind regards.

8/10 Udmærket

Eva Susana

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2022
Svar fra Yves den 1. sep. 2022
Thank you :)

8/10 Udmærket

NANTHILDE HÉLÈNE

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very responsive, very nice, clean, nothing to complain about
Overnattede 3 nætter i august 2022
Svar fra Yves den 26. aug. 2022
Thank you :)

10/10 Fremragende

Valerie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2022
Svar fra Yves den 26. aug. 2022
Thank you :)

8/10 Udmærket

Reina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay overall. We ran into a check-in issue because we arrived after hours but it was resolved within 10-15 minutes. The space is clean, convenient, and in a very central location. Most major attractions are within a 20 minute walk.
Overnattede 2 nætter i august 2022
Svar fra Ludovica den 10. aug. 2022
Dear Guest, thank you very much!

8/10 Udmærket

Barbara

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Checking in was very difficult. I had to wait an hour outside because no one answered the door bell. Called but no one answered. Finally called again and let in found envelope with key and card for room. Room was wonderful, but they need to rethink the check in.
Overnattede 2 nætter i juli 2022
Svar fra Yves den 22. jul. 2022
Hello dear Barbara, I am sorry if you had to wait but we've been exchanging messages prior to your arrival. We we there to that agreed arrival time but you never showed up. You waiting for an hour is a bit too much considering our contacts are clearly written outside the door. Having said, thank you for being our guest. Regards.

10/10 Fremragende

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and amazing price.
Overnattede 2 nætter i juli 2022
Svar fra Yves den 30. jul. 2022
Thank you

8/10 Udmærket

Jan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property is located on a dead-end street and is very quiet. The bathroom is spacious. Adequate amenities to eat and prepare light meals. The air-condition is noisy and needs attention.
Overnattede 2 nætter i juni 2022
Svar fra Yves den 26. jun. 2022
Thank you very much :)

8/10 Udmærket

Olga

Synes godt om: Rengøring, service og personale, faciliteter
Great value and quiet location, secluded and private. Super clean, nice linens and nice touch with espresso maker. My only problem was to enter the lobby to check in that was not obvious. Reception is on the second floor in one of the doors that belongs to the GH. No intercom at the doors, nor instructions where to call or do, or even which door to wait by. prior to arrival I asked few times for instructions to check in and never received any specific guidance. Upon arrival I had to wait for 15 min thinking what to do. But luckily, a cleaning lady was leaving and she called on her phone to someone to check me in. All notifications and exchange messages do not list property's phone number. Would be nice to have a phone number given to guests prior to arrival. And since there is no intercom or a sign for reception or where to check in, why not to list a phone number to call?
Overnattede 1 nat i juni 2022
Svar fra Yves den 22. jun. 2022
Hello Olga, Thank you very much for your review. Regarding with your concerns, I tend to disagree; We sent you a confirmation email when you booked the room. Our phone number and WhatsApp was written in the confirmation email. The day before your arrival, we sent you the link ni order for you to do the check in online but we did not receive any reply from you. Clearly, you do not check your email. You arrived earlier than the check in hours (before 14:00) And you where standing on the right door where there was clearly written RECEPTION with our phone number attached on the door. I am sorry if you had to wait for 15 mins before we arrived. Thank you for being our guests. Regards.

8/10 Udmærket

Susanna

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juni 2021

10/10 Fremragende

Claudio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2021

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value in the centre of Rome
Well located, clean and modern suite / apartment in Rome. Easy walk to the main sites and straightforward self check in process. Very good value!
Overnattede 3 nætter i oktober 2020

10/10 Fremragende

Baya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour
Bel chambre avec salle de bain petite mais très propre . Une bouilloire avec thé et un minibar dans la chambre et un frigo, micro-ondes dans les parties communes. La situation géographique est idéal. A 2mn à pied du métro republica . Je recommande.
Overnattede 3 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Posizione perfetta per visitare centro di Roma e per muoversi in metro, treno etc. La posizione defilata rispetto a via nazionale aggiunge tranquillità.
Overnattede 2 nætter i januar 2020

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Posizione comodissima
Grazioso comodo tranquillo pulito che dire tutto ok consiglio . Prezzo giusto.
Svar fra Gael / Urben den 19. feb. 2016
Grazie per il suo commento!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Quarto bom
Quarto grande e banheiro bom. Colchão de espuma, muito mole. Ficar atento que a diária começa as 16:00 e termina as 10:00.
Svar fra Gael / Urben den 20. feb. 2016
Thank you for your comment. Regarding check in and check out, to avoid unpleasant surprise we prefer take a marge of security but we are flexible and try our best to anticipate check in and propose late checkout when requested.

6/10 Okay

Maxime

8/10 Udmærket

francesco, Milano

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Visita a Roma
2 bellissimi giorni passati a Roma con mia moglie che non aveva mai visto Roma ottimo l'albergo in perfetto centro . Ve lo consiglio
Gentile Signore, Grazie per il Suo Commento!

8/10 Udmærket

Richard, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place
Very nice room on pretty side street in convenient area of town populated by a lot of local people which we liked

10/10 Fremragende

Miriam, São Paulo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente
Otima localização. Fizemos o Coliseu e o Fórum Romano a pé. Quarto amplo. Foi ótimo ter uma ante-sala para organizarmos as roupas e nossas coisas. Os funcionários do hotel foram prestativos conosco e nos ajudou bastante. Não inclui café da manhã. Apenas 2 pontos que poderiam ser melhorados era que ao tomar banho, o banheiro não escoava a agua e empoçava. E, uma das saídas de Ar Condicionado ficava bem ao lado da cama, jogando o ar no rosto. Porem, em geral é um excelente apartamento e ótima localização.

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, værelsets komfort
Grosse déception!
Chambre en rez-de-chaussée, au calme mais c'est le seul point positif! Salle de bain: sol de la douche endommagé, recouvert par du caoutchouc, de l'eau coule partout jusque dans le reste de la chambre... J'ai failli tomber plus d'une fois... On patauge tout le temps dans la salle de bain... Couchage: la climatisation arrive juste sur le lit, droit dans les yeux. J'ai été obligée de couvri la climatisation. Les draps étaient tellement usés qu'ils grattaient toute la nuit... Service: le gérant a refusé le paiement par carte, nous avons du négocier pour faire moitié cash, moitié carte. C'est intolérable et ce n'est bien évidemment pas précisé sur la facture émise (à la main)

6/10 Okay

Addison

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Robert, Santa barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location loft style room.
Great loft style room, clean and modern. Nice location close to restaurants and metro.

6/10 Okay

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gute Lage mit Ameisen
Leider war die Dusche eine einzige Nasszelle (ungefließt) und auch am nächsten Morgen war das ganze Bad noch unter Wasser. Ameisen haben leider den Weg ins Zimmer und den Kühlschrank gefunden, da das Zimmer im Erdgeschoss lag. Zimmer No.3 befindet sich in einem extra Gebäude nebenan und ist etwas muffig. Der auf der Website angepriesene Apple TV war nicht vorhanden, ebenfalls gab es kein Besteck und kein Geschirr - nichtmal nach Nachfrage an der Rezeption, vielleicht hat er uns einfach nicht verstanden. Da es kein Frühstück gibt, wäre das schon praktisch.