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Anmeldelser af Residenza Zanardelli

Residenza Zanardelli
Via Giuseppe Zanardelli 7, Rome, RM

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 49 af i alt 111 anmeldelser" "
Bedømmelse på 8 − Udmærket. 47 af i alt 111 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 111 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 111 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 111 anmeldelser" "

9,2/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Annette, København

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Alt for småt
Rigtig god beliggenhed. Pænt og rent på værelset. Ok morgenmad. Til gengæld var værelset og badeværelset på størrelse med en skotøjsæske. "Hotellet" har kun 7 værelser og de 6 har en normal størrelse så sørg for ikke at få værelse nr. 7. Du kan kun lige kante dig rundt om sengen og altandørene kan ikke lukke helt op da de støder på sengen. Alt i alt en blandet fornøjelse.
Svar fra Mike den 2. jan. 2016
Kære Annette, Sorry for ikke at være på din forventning. Vores hotel er et lille boutique hotel, vi har forskellige typer af værelser, den, du havde som du vælger online var "økonomi" værelse, som er den billigste i hotellet. Alle vores andre værelser er store og meget komfortable. Venligst, hvis du nogensinde vender tilbage bedes du informere os, vi vil opgradere din reservation uden ekstra betaling. Venlig hilsen personale

8/10 Udmærket

Janne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Small but very clean room. Super service. Perfect location!

10/10 Fremragende

sven erik, Viborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima ophold
Super centralt og velbeliggende hotel. Service og renlighed helt i top. Kan stærkt anbefales. Men vær forberedt på små rum.

10/10 Fremragende

lisbeth, Søborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed, hyggeligt lille hotel ;-)
Fint lille hotel med fantastisk beliggenhed. Famileværelset var hyggeligt og med elkedel og kaffe/the på værelset. Rent og pænt. Morgenmad var udmærket. Personalet var meget søde og hjælpsomme.

10/10 Fremragende

Michael, Woluwe Saint Lambert, Belgien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super beliggenhed
Perfekt hotel, genial beliggenhed, rart personale.

10/10 Fremragende

FERNANDO RAMOS

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente Ubicación. Viaje con mi familia. Habitación doble con dos baños completos. Limpio, excelente estado. Situada en el 1er piso, es una residencia, el staff está por las mañanas; no espere un hotel con lobby 24/7. En ascensor es pequeño y de diseño antiguo, solo lo usamos para subir y bajar el equipaje, el resto del tiempo usamos las escaleras por ser un solo piso. No es conveniente si se está en silla de ruedas. Nos hospedamos con desayuno incluido que se escoje el día anterior. No existe comedor, se come en el cuarto. Con todo, el staff es muy servicial y amable. El lugar es bonito, limpio y en muy buen estado. Volvería a ir sin duda.
Overnattede 3 nætter i juli 2022

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Michella

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and perfect location.
Overnattede 1 nat i juli 2022

10/10 Fremragende

yamara

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personal agradable, lindo hotel con una habitacion muy acogedora y unos caramelos de chocolate y cafe excelentes
Overnattede 3 nætter i november 2021
Svar fra staff den 9. dec. 2021
Querida Yamara, Gracias por elegir nuestro hotel y por darnos una alta puntuación. Esperamos conocerte en otra ocasión. Atentamente Personal

4/10 Dårligt

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter
We weren't able to stay at the original reserved hotel, they told us we were getting upgraded to another hotel near by. But, the other hotel was not walking distance to the batican which is what we originally wanted. The check-in process was not too easy. The room was a little smaller than what we hope. There was no parking. Overall the room was okay for just sleep and thats is it. We were disappointed on the last minute change they did for us. Also, no breakfast was included.
Overnattede 2 nætter i juli 2020
Svar fra staff den 6. aug. 2020
Dear Sirs, We are sorry for negative review. Due to Covid restricitions and new regulations many hotels in Rome are closed. This is the reason why we moved to our 4 star sister hotel. There was no parking in the Zanardelli either, it is not a lack of service. Kind regards

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Super emplacement, très bonne literie. Petit déjeuner pas terrible. Pas de couette ni de couverture, juste un plaid.
Overnattede 2 nætter i november 2019

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
uper séjour
Petit Hôtel magnifique, bien placé (arrêt de bus). Petit dej complet. Chambre calme et literie confortable. Bref parfait pour notre séjour à Rome.
Overnattede 4 nætter i oktober 2019
Svar fra staff den 21. nov. 2019
Cher invité merci beaucoup pour votre aimable critique. nous sommes impatients de vous rencontrer à une autre occasion. Sincères amitiés Personnel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2019
Svar fra staff den 6. nov. 2019
Thank you for your feedback. Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Melhor custo x beneficio. Excelente localização. Atendimento ótimo, em especial da Ana Maria. O café da manhã não é dos melhores, mas atende.
Overnattede 3 nætter i september 2019
Svar fra staff den 14. sep. 2019
Muito obrigado pelo seu feedback positivo Atenciosamente

8/10 Udmærket

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely, being greeted by AnnaMarie and Saddiq was a bonus, great staff that is very attentive and Courtuous.
Overnattede 7 nætter i juli 2019
Svar fra Staff den 22. aug. 2019
Dear Anthony, Thank you for your postive feedback and for appreciating our effort to help our guests. Kind regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2019
Svar fra Staff den 7. aug. 2019
Thank you for your feedback

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy cómodo, buena ubicación, personal muy atento. Recomendable.
Overnattede 4 nætter i juli 2019
Svar fra Staff den 7. aug. 2019
Thank you for your feedback!!

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i juli 2019
Svar fra Staff den 17. jul. 2019
Thank you for your score Kind regards

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
comfortable room, good location, nice staff, breakfast ok
Overnattede 2 nætter i juni 2019
Svar fra Renata den 10. jul. 2019
Dear Guest thank you for your review! We hope to see you soon. Kind regards. Staff

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juni 2019
Svar fra staff den 26. jun. 2019
Thank you

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
buena estadía pero con problemas con la tarjeta
El hotel esta muy bien ubicado a una cuadra de piazza navona, nos ofrecieron la noche que llegamos una picada de cortesía con vino y champagne. La habitación es pequeña pero funcional, muy limpia, el baño perfecto con buenas dimensiones, el agua sale bien caliente, para los que nos gusta es un detalle importante. El desayuno muy bien, pequeño el lugar pero hay bastante variedad. El problema que seguimos teniendo que es nos cobraron dos veces por la estadía y dese hace casi un mes estoy comunicándome con el hotel y con hoteles.com para que me devuelvan el dinero, siempre tuve respuesta pero es tanta la demora que me tiene preocupado. El tramite ahora parece que esta en curso pero sigo sin ver el movimiento con la devolución del dinero en mi tarjeta de crédito. El personal muy amable en todo momento.
Overnattede 2 nætter i maj 2019
Svar fra staff den 15. jul. 2019
Thank you for your feedback

6/10 Okay

Johanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Algo caro
La solicitud de una cama extra es demasiado cara, 30 euros por noche, tampoco nos permitieron hacer uso del sofá cama que tenía la habitación y yo en la reserva claramente había dicho que viajábamos con nuestro hijo de 2 años.
Overnattede 3 nætter i maj 2019

10/10 Fremragende

JungHwa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
전체적으로 만족합니다! :) thank you!
처음 막 도착했을때는 밖이 어둡기도 하고 건물 자체가 100년 이상되보여 괜찮은 건가 했는데, 일어나보니 왠걸. 침대도 너무 편해서 잘잤고, 조식도 너무 만족 스러웠고, 건물도 너무 예쁘고 로마로마한 곳이였으며 위치도 어디든 걸어갈수 있는 중간이였다. 매일 청소도 해주시고 직원분들도 친절했다. 일주일동안 잘 지내며 로마를 즐겼음!
Overnattede 7 nætter i februar 2019

10/10 Fremragende

Tiago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Very good hotel and very clean. The breakfast is good. The place is a little bit old but is located in a very nice place..
Overnattede 3 nætter i januar 2019

10/10 Fremragende

Ana Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recomendado
Hotel completamente limpio con excelente atención del personal (recepcionista) me encanto, completamente recomendado
Overnattede 2 nætter i januar 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i november 2018
Svar fra Customer care den 2. dec. 2018
Thank you for your feedback. Kind regards

6/10 Okay

Verificeret rejsende

An adequate if cramped room. One poor guy does everything, and it shows. Location was quite good, though.
Overnattede 2 nætter i november 2018
Svar fra Customer care den 2. dec. 2018
Thank you for your feedback. Kind regards

8/10 Udmærket

Arletta

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Miłe miejsce w dobrej lokalizacji.
Obsługa bardzo miła, pokoje codzienne sprzątane, trochę małe. Jedyna uwaga to miejsce, w którym są śniadania. Są jedynie 4 dwuosobowe stoliki, co i tak jest zbyt duża ilością w stosunku do wielkości pomieszczenia. Nie ma jak się nawet minąć.
Overnattede 3 nætter i november 2018
Svar fra Customer care den 24. nov. 2018
drogi Gościu Dziękujemy za opinie i sugestie. weźmiemy pod uwagę twoje sugestie, abyśmy mogli ulepszyć nasze usługi. Z poważaniem personel

10/10 Fremragende

samfa, rome

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
personnel sérieux, accueillant et serviable localisation à deux pas de la place Novona, proche de toutes commodités, transport ... Chambre au calme, confortable Petit déjeuner diversifié, salé et sucré On recommande, une très bonne adresse sur Rome
Overnattede 4 nætter i oktober 2018
Svar fra Customer care den 26. nov. 2018
Chère Samfa Nous vous remercions d’avoir pris le temps de publier votre belle critique sur Expedia.com. Vos commentaires positifs sont une récompense pour nous. Nous souhaitons vous revoir comme notre invité. N'hésitez pas à nous contacter chaque fois que vous souhaitez revenir. Sincères amitiés Personnel

8/10 Udmærket

Alicia, San Francisco, CA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Property was clean, comfortable and within walking distance (.7-1mi) to several sights.
Overnattede 3 nætter i oktober 2018
Svar fra Customer care den 24. nov. 2018
Thank you for your positive feedback. Kind regards

10/10 Fremragende

Kathy, New Jersey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff was very accommodating. Location was really convenient and easy to walk to several of the tourist sites. Rooms were clean and perfect for a two night stay. I would recommend!
Overnattede 2 nætter i september 2018
Svar fra Customer care den 24. nov. 2018
Dear Kathy, Thank you for your review on Expedia.com. We are glad you enjoyed our location. We look forward to accommodation you in another occasion. Kind regards

4/10 Dårligt

Isabel Cristina

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
O Hotel é decepcionante, bom local
Overnattede 3 nætter i august 2018
Svar fra Customer care den 3. sep. 2018
Querido convidado, Lamentamos não ter gostado do nosso hotel. Atenciosamente funcionários

8/10 Udmærket

Fred, New Zealand

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location to explore Rome
Comfortable clean room in very handy location. <30minute walk to just about every sight in Rome. Friendly helpful staff. Good breakfast in their small dining room. Endless choice of restaurants within a 5 minute walk of apartment. Highly recommend Jazz cafe/restaurant, right next door to the apartment (Leonardo will look after you).
Overnattede 5 nætter i juli 2018
Svar fra Customer care den 1. sep. 2018
Dear Fred, Thank you for your review and we are glad the staff and the location satisfied you. Kind regards Staff

8/10 Udmærket

Dr, Australia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great internet connection, perfect location
The room we were given was next to reception. It was small and the bathroom was like a shoebox. However, those were the only major negative things about the hotel. The location was perfect- we walked 15 minutes to the Vatican and was able to take a nap for an hour and shower and mostly escape from the scorching heat after before heading back to queue up to see St Peter's Basilica. It has a bus stop at its doorstep. It's minutes away from Piazza Navona, the Pantheon, etc. The internet connection was fantastic. The breakfast, although basic, was nice and filling. It was available from 7am, which was a bit late for us as we usually left at 7 to beat the crowds and enjoy the bearable morning sun. The receptionist was friendly and always asked if everything was fine. The room was serviced every day. I felt that was a bit excessive as washing the sheets and towels every day wasn't really necessary and harmful to the environment. For a bathroom too small, there were also too many towels. Overall, we had a great stay and if ever we find ourselves in Rome again, we'll definitely pick this hotel.
Overnattede 4 nætter i juli 2018
Svar fra Mike den 25. jul. 2018
Dear Guest, Thank you so much for your positive feedback after your recent stay in our hotel. Although you felt a bit uncomfortable in the size of the room you gave us a very good score and you almost liked everything. Just to let you know that we have different kinds of rooms with different sizes. the one you had was the basic ( small ) double room. these type of rooms are ideal to save money. We look forward to meeting you in another occasion. Kind regards Mike staff

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location near Piazza Navona. Accommodating staff and we’ll appointed rooms.
Overnattede 2 nætter i juli 2018
Svar fra Mike den 25. jul. 2018
Thank you so much for your positive feedback. Kind regards Mike staff

10/10 Fremragende

Domiziana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Favolosl
Favoloso, centralissimo, pulito,curato,buona colazione e personale gentilissimo. Ritorneremo sicuramente.

10/10 Fremragende

Steve, Louisville, KY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Boutique Hotel with Awesome Location
Just half a block from Plaza Navona and one bridge away from Vatican City, this nine room hotel perfectly located and has a very friendly staff. This was our second time at this hotel, and while I would not call it spacious, if you want a clean room with EASY access to buses, this is where I come to.
Overnattede 3 nætter i april 2018
Svar fra Customer care den 4. maj 2018
Thank you for your feedback. Kind regards staff

8/10 Udmærket

Jade

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Customer care den 4. maj 2018
Thank you

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location
We primarily chose this place due to it's location and it definitely was worth it. The rooms themselves are in an authentic Italian building that is quaint and charming. We did not expect decent sized rooms (coming from US norms), but the rooms we got were astonishingly large and comfy for our expectations. We are real glad we chose this place and we will definitely use it when we travel to Rome again and will refer friends.
Overnattede 4 nætter i marts 2018
Svar fra Customer care den 4. maj 2018
Thank you for your positive feedback. Kind regards staff

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Customer care den 4. maj 2018
Thank you

8/10 Udmærket

Javier, Munich, Germany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location, great value, room for improvement
Three night stay. Building is a classic construction, which provides a fairly unique first impression. Staff is really nice, a bit nosy at times but very caring and accomodating. The bathroom is uncomfortably small. Breakfast offers a wide array of stuff. They let us do late check out and arranged a cab ride back to the airport. All in all, I would totally return to this hotel.
Overnattede 3 nætter i februar 2018

8/10 Udmærket

Helen, kent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
LOVELY accomodation for a base to visit the Rome.
Many restaurants and cafes around and all the attractions are easy to find and get to. Had a wonderful time.
St. Peters Basilica.
Room
colosseum

8/10 Udmærket

Kattya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
clean, helpful and great location
Your staff was excellent, very helpful and polite. The rooms was a good size.

10/10 Fremragende

Rocio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Everything was great

6/10 Okay

Jennfier

Synes ikke om: Overnatningsstedets tilstand og faciliteter
I was very disappointed when I received a message the day before stating they switched me to their sister hotel, but not leaving the name of their sister hotel, leaving me to figure it out. I was not asked if I wanted to move hotels, but rather told. My room looked NOTHING like any of the pictures on this site. It almost looked like a jail cell painted over (bigger and nicer, but that's what the walls looked like. No pictures, nothing. The bathroom was remodeled, but everything else was dull. I also looked up their sister hotel to find out it was over $30 cheaper to stay in that night then what I booked for. When I brought this up, they said it was all based on availability. Their WiFi worked but anytime you went to use it again, you have to log on, which was an annoyance but it worked. This hotel was father from where I was staying the night before than the original hotel and from where I needed to go the next day. I read this happened to someone else too, so this is not uncommon, but in my opinion not acceptable.
Svar fra General Manager den 18. aug. 2016
Dear Jennifer, We are sorry for your disappointment, unfortunately when there is a trouble it is our professional duty to find an alternative for our guests whether you like it or not. You were moved due to a technical problem not because we like moving people. Our sister hotel is a high class hotel and has a good score with all major websites including Hotels.com. the sister hotel offers from a basic to an expensive room, we think that this was mentioned to you many times. The room we gave you was not among the cheap rooms, the price for that room was even higher than the room you originally booked. We accept your personal opinion of choices, the sister hotel is located in a historical building dates 1AD, those pictures and paintings you saw are antique from the 1400 they were not a ”jail cell” Kind regards Staff

10/10 Fremragende

Armando, BUENOS AIRES

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Todo perfecto, como siempre que voy a este hermoso hotel. Para destacar la cordialidad de la atención de su personal. Excelente y gracias por permitirme una estancia inolvidable.
Svar fra Mike den 2. aug. 2016
Estimado Armando, le damos las gracias por su cortesía y amabilidad durante su estancia y para escribir un buen comentario en Expedia. sinceramente personal equipo RZ

8/10 Udmærket

Kian, Toronto, Ontario

Synes godt om: Rengøring
Very good location
The room was small. Staff were friendly. Location was great. Our room was clean
Svar fra Mike den 24. jul. 2016
Thank you so much for your positive feedback. Kind regards staff

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Decent place, Great location, Service not great
excellent location. Rooms were large - there were 3 of us and plenty of room. The huge downside was the shower. It's tiny and I'm barely 5 ft 1 inches tall. It was very uncomfortable. There were two staff members who work there and trade shifts. Anna Maria was wonderful -very kind and helpful. However the man, I think his name is Sidik, was not friendly. He made us feel uncomfortable when we asked for anything "extra" like blankets, towels, etc. He argued with us quite a bit and even shook his head at me when I requested a blanket. He insisted that the City Tax be paid in cash which I found to be a bit odd considering the Internet says it's fine to pay the City Tax in cash or credit card. I held my ground, refusing to pay cash, and paid it via credit card. He made my daughters and I uncomfortable, and I would not stay there again if he is working there.
Svar fra Mike den 16. jul. 2016
Dear Guest, Thank you for your review and your choice. we are sorry that your stay was not 100% positive and we apologize for the incovenience you had. Kind regards staff

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Excellent location
The hotel was in a great location near Piazza Navona and you could easily walk to most of Romes big sights. Staff were friendly and helpful. The room was clean with nice decor, however it was very small (we barely had room for two suitcases) and the room was located in the reception area so lacked privacy and was sometimes noisy.
Svar fra Mike den 23. jun. 2016
Dear Guest, Thank you for your feedback. just to precize, the room you had booked was the "economy" type the smallest in the hotel and the cheapst, we have other big size of rooms. we recommned you to book the standard size rooms or to contact us before booking. Kind regards staff

2/10 Forfærdeligt

Celeste

Synes ikke om: Service og personale
This hotel was FAR BELOW our expectations!! The hotel that we booked apparently had an issue with it so when we showed up, we were told that we were rebooked at their sister hotel and were given upgraded rooms. The so called 'upgraded' rooms were a very simple small room, it was clean, but not up to par with what we had booked. We were not given any discount for our inconvenience. Further more when we went to eat breakfast on the first day, it looked sub par at best, most things they were out of and there was absolutely no seating at all so we decided to eat elsewhere even though we had paid in our room rate for breakfast. Do NOT book with either this hotel or Hotel Navona, BAD experience.