This hotel is unique as it is spread across two apartment buildings - one floor in each. The rooms are nice, though some of the pictures shown on the website are not reflective of the rooms. We booked a room online that showed adequate space, but when we arrived our room barely fit the bed and we had no room for our suitcases. The hotel moved us when we pointed out this disparity without issue. The location is perfect to easily get places, but, you are in on a main road in the center and above restaurants. It can be loud. There is early construction, loud trash trucks at 1AM, etc. It would be inaccurate to label the area as “quiet.” This is true inside as well if you are near the main entry door and common area where they have a coffee machine and microwave. It wasn’t often, but we did have nights where we would hear the loud beeping and running of microwaves as late as 1AM outside our door. Other building tenants do not care or act like there is a hotel in their building. It was common to hear the family above us arguing quite often. Again, it comes with the territory - great feeling and atmosphere having your own apartment, and if that’s the experience you want, Charme is great. If instead you are looking for a more traditional hotel where you can escape it all in your room, I’d suggest elsewhere. This is just a preference thing, not necessarily a reflection of the hotel or their staff who was very polite.