Hoteller nær Rocky River

"Et udemærket hotel. Vi havde kun en overnatning da vi skulle fra Chicago og til Niagara Falls. Det var nemt at finde og ligger tæt på lidt shopping og mad"

"The hotel was overbooked and we were transferred to Hilton Garden Inn. This was not good at all. Nice rooms, but restaurant was bad - i could not use my Honours benefits and staff not very helpful"

"The fold out bed was quite possibly the worst mattress I’ve ever slept on. It was pure springs covered by fabric. The room looked visibly clean, but the carpet desperately needed vacuuming. We also found a good amount of ants crawling around the carpet as well."

"The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed."

"Bad customer service "

"This was a good hotel. It was clean,the beds were comfortable and the temperature control was great. Often times in hotels we spend the evenings trying to adjust the temperature since it seems to fluctuate between too cool and uncomfortably warm no matter what the themostate is set on. This wasn't a problem here. the temperature stayed where we set it the whole 4 days we were there. The staff was very friendly and helpful from the ones at the desk to the ones cleaning the rooms. Everyone...

"One of the most comfortable beds I’ve slept in. Very clean room as well."

"Room smelled horribly the carpet worn and dirty I vacuumed. No usable WiFi. Purported breakfast was coffee and a few fruit bars. Furniture was broken down. This place did have several good restaurants nearby"

"Hotel was so filthy. Room was also not properly cleaned, floor was dirty and needed good broom and mop. No soap and shampoo in bath. My wife is very unhappy with this hotel."

"Nunca me limpiaron el cuarto mi me dieron toallas nuevas"

"I didn’t know that IHG has such poorly maintained facilities in this area. Rooms were dingy and carpet is very old. Elevator was not working at all but as we called to the property twice luckily we got the rooms on main floor especially as my MIL is 90! Bathrooms are small, only tub shower so difficult for older people. No coffee pods but only tea pods in room. Definitely need a few upgrades"

"Our stay was terrible. We were on the second floor and there mice in the room!!! Just awful!!"

"There were multiple tenants that appear to live in the motel with pets and sitting the the doorways smoking and and other things. Did not feel safe nor did I feel comfortable staying there"

"Not worth the stay rundown front desk was unprofessional no help at all. The carpet in the room had stains and smelled. I would not recommend this property if it was $20 a night. "

"Slidt, mangler vedligehold, virker beskidt men var overordnet rimeligt rent. Men huller i væggen lappet, men ikke malet og mange skrammer og afskallet maling alle steder giver et dårligt indtryk. Følte mig utryg de første par dage men de to sidste dage var der mange gæster, så det hjalp lidt på det."

"My room had a row of half-full glasses outside the door. There was someone’s shower cap bonnet left in the bathroom and the shampoo and conditioner bottles were half used. There were no sheets on the bed, only comforter to skin. The air conditioning was the loudest unit I’ve ever heard. They were charging $12 for the breakfast. The pool was incredibly murky. The mattresses were undoubtedly original to the hotel. I could feel every spring. The hotel is cheap for a reason. When I was going to my...

"Hotel is dated but not bad. Staff was nice friendly lady at the front counter. Weird smell in the lobby but not too bad. Took the elevator to the second floor where our room was and when the doors opened I was taken back by the suffocating smell of cigarettes and fried chicken. If we stayed two nights I probably would have picked up a can of febreeze and left it for them. Our room wasn’t bad, the couch was taped together and there was still a stale chicken/cigarette smell but it was manageable....

"Guy at the front desk was not there had to call in order for him to come to the desk the ceiling was molded and sagging in the bathroom and they make you do a cash deposit so be prepared for that."

"First we arrived and noone at desk. After about 10 minutes she came walking in from the parking lot where she had just git back from getting food. No problem we all have to eat. After a snippy discussion about if we had a reservation she checked us in. Walked into our room and it was so disgusting, it smelled so bad like piss it was nauseating. So i sprayed with room spray.The beds were so hard The floor would have befn more comfortable. But we were only there for the night. Thank god. The...

"Very nice hotel with a great restaurant, a nice gym, beautiful lobby and very kind staff. Rooms are very spacious. Pool could be bigger but still good."