Hoteller nær Westfield Great Northern Mall

"Et udemærket hotel. Vi havde kun en overnatning da vi skulle fra Chicago og til Niagara Falls. Det var nemt at finde og ligger tæt på lidt shopping og mad"

"The hotel was overbooked and we were transferred to Hilton Garden Inn. This was not good at all. Nice rooms, but restaurant was bad - i could not use my Honours benefits and staff not very helpful"

"We chose this hotel because they offered a free shuttle to the airport (CLE), and we could park our car in their lot while away. Hotel is nice, however, we needed to make use of the sofa bed dnd it was not equipped with linens. No extra linens in closet, either. The room phone would not work to contact the front desk, so my husband had to walk down to the front desk to ask for the linens. This was later into the evening. Our flight was leaving at 6:00 the next morning, So we needed to get to...

"I had a wonderful experience staying at Sonesta Suites. The staff truly made the visit memorable—they were incredibly friendly, welcoming, and always ready to help with anything I needed. From check-in to check-out, everyone went out of their way to ensure I was comfortable and taken care of. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend it to anyone looking for a comfortable stay with exceptional, helpful staff."

"Clean room"

"It was ok"

"It was nice and clean with a convenient airport shuttle."

"There is a distinct odor near room 427. The bathroom floor-sticky. There was no blanket or duvet on the bed. There were iil fitting sheets. When we asked over and over again for a blanket we were told: be right up and also on other occasions that there are none. The filter in the bathroom doesn’t function and is an excellent dust collector. The bathroom mirror had two burned out lights. This was not the room I reserved. Worst room ever. Get it together. Be better. Families go there and deserve...

"The whole place smelled smoky and damp. There was NOT breakfast. Booked a room with one queen bed, was given a room with two double beds. There wasn’t a drain stopper in the tub and the clerk said they don’t have any. "

"Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. "

"Nothing"

"Was looking for my cheapest option, for a single nigths stay. And i wasnt dissapointed, the room was clean and the bed good."

"Slidt, mangler vedligehold, virker beskidt men var overordnet rimeligt rent. Men huller i væggen lappet, men ikke malet og mange skrammer og afskallet maling alle steder giver et dårligt indtryk. Følte mig utryg de første par dage men de to sidste dage var der mange gæster, så det hjalp lidt på det."

"Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. "

"Dirty sheets and outlets not working, poor room condition "

"There was no utensils or anything to cook with. I spent 25 minutes cleaning and mopping. Other then that the room was nice "

"I walked in the room. It was filthy dirty. Someone had slept in the bed. It was disheveled. The linens were dirty. It smelled like cigarette smoke and it’s a non-smoking room. The window was wide open. There was cockroaches on the headboard and on the wall I turned around and left as soon right after I walked in. I did not stay here. "

"Loved it!!!"