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Anmeldelser af Heritage Hotel

2.5 out of 5
Heritage Hotel
228 Quay Street, Rockhampton, QLD

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 29 af i alt 128 anmeldelser" "
Bedømmelse på 8 − Udmærket. 57 af i alt 128 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 128 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 128 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 128 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

6,8/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Anja

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Below average
The staff was not service minded at all. Room was clean, but curtains not wide enough to cover window. Very thin walls.

8/10 Udmærket

Chris

Synes godt om: Rengøring, service og personale
A comfortable budget room for a 1 or 2 night stay. Recommend an ensuite
Overnattede 1 nat i august 2022

4/10 Dårligt

Karen

Rejste med partner
I had to wear earplugs as there was a motor running continually outside our room.
Overnattede 1 nat i juli 2022

4/10 Dårligt

Peter

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
2Nd night worse for noise than 1st.. no fault of staff, men drinking, yapping, men most wouldn't want to tell to stop it, including me, even after 1am.. then council sweepers at 5am, so loud, impossible to rest there sadly... also one of the men wiped poo on toilet wall and many seemed unwell, loud coughs in morning.. never again, but staff were great!
Overnattede 1 nat i juli 2022

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
grand old Heritage building on the river. Beautiful parklands Close to food nice hot shower bit noisy in the morning - woken by council blowing paths & vehicle street sweepers at 5 a.m. Very noisy way too early! bit noisy at night at the hotel downstairs, and the neighbour in the room and on balcony til 1am i miss sleep ✨💖✨
Overnattede 1 nat i juli 2022

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good rates, good food. Bit of noise from playground over road at night
Overnattede 1 nat i juli 2022

8/10 Udmærket

Paul

Synes godt om: Rengøring
Overnattede 1 nat i juni 2022

8/10 Udmærket

Scott

Synes godt om: Rengøring, service og personale, faciliteter
Hotel was fantastic a must stay. Just a note that I had no remotes for A/C or TV in my room but did not require them. Great morning views from balcony.
Overnattede 1 nat i juni 2022

10/10 Fremragende

Sue

Rejste med partner
Synes godt om: Rengøring, service og personale
Great location , friendly helpful staff comfortable room
Overnattede 1 nat i maj 2022

10/10 Fremragende

Joshua

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2022

10/10 Fremragende

Joeli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2022

10/10 Fremragende

Sam

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2022

10/10 Fremragende

Daniel

Overnattede 1 nat i marts 2022

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
For the price of the rooms, and the location.
Overnattede 1 nat i marts 2022

8/10 Udmærket

Irene

Rejste med partner
Synes godt om: Rengøring, service og personale
It's a beautiful old hotel. Rooms were clean, but extremely hot. Bathroom was a bit disappointing but did us well for an overnight stay. Staff friendly. Food was good. Train staff on pricing before they deal with public. Stairs to rooms need more light otherwise it could be devastating to hotel and persons using dark areas.
Overnattede 1 nat i februar 2022

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice firendly staff, good place to stay
Overnattede 1 nat i februar 2022

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was great
Overnattede 1 nat i februar 2022

10/10 Fremragende

Samuel

Overnattede 1 nat i januar 2022

8/10 Udmærket

FlipPass

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's a beautiful building/premises. Staff ethics are professional, polite and respectfully sound. Thank you Heritage Hotel Rockhampton.
Overnattede 1 nat i januar 2022

8/10 Udmærket

FlipPass

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the options for room size
Overnattede 1 nat i januar 2022

6/10 Okay

aniess

Overnattede 1 nat i december 2021

6/10 Okay

Tiago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This is my second stay at Heritage. I did not have any troubles whatsoever. The only thing I would strongly recommend is that the aircon in room 5 should be changed urgently.
Overnattede 1 nat i november 2021

10/10 Fremragende

leigh

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean
Overnattede 1 nat i juni 2021

2/10 Forfærdeligt

Donna

Rejste med familie
Synes ikke om: Faciliteter
The staff were friendly and helpful from the beginning as I didn't know where the entrance was but inside they were rushed as it was busy at the bar. After walking up 5 flights of stairs, I opened the door toa "sauna" even with the fan on. Having a 5 year old, the toilets being right down the other end of the hallway, this ended up being hard. The next morning when we we're supposed to leave, rushing to the toilets at 6am turned out to be a very long day in end as we were completely locked out of the room until a staff member finally showed up at 2.30pm. she was really good and very apologetic about the situation and did everything she could to get a manager in to supply keys to open the door so we could finally leave. A gentleman in the room opposite was very kind enough to phone the 'out of hours' number- TWICE but no-one answered. When I confronted the manager about this, all he had to say was that he left it at work and didn't think it would be a big deal because it was Sunday. I will not recommend this place toany of my family and friends at all.I wasn't even offered any type ofcompensation for having towait for anyone.Cleaners don't go in there on Sundays to clean or get the rooms prepped for new customers to check in as they don't docheck ins on that day. Dirty linen lying around, rubbish bins not emptied for a whole day. Not exactly ideal
Overnattede 1 nat i oktober 2021

8/10 Udmærket

Tierney

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Very friendly staff, great downstairs bar, nice quiet stay
Overnattede 1 nat i oktober 2021

10/10 Fremragende

Hsiao-yun

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Just the mattress not as comfortable
Overnattede 1 nat i september 2021

4/10 Dårligt

Tracy

Rejste med familie
Synes godt om: Service og personale
Nowhere was it explained that it was a communal toilet and shower.
Overnattede 1 nat i september 2021

8/10 Udmærket

Sahra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Value for money
Pleasant stay in an iconic building. Well maintained and clean. No Wifi available though.
Overnattede 1 nat i august 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was amazing, the staff was very helpful and friendly. Was shocked for the quality for the price paid.
Overnattede 4 nætter i august 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The heritage was a nice old world place, staff were great.
Overnattede 1 nat i juli 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great value for money right on the river
Overnattede 2 nætter i juli 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
:)
Overnattede 1 nat i juli 2021

10/10 Fremragende

Brendan

Overnattede 1 nat i juni 2021

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i juli 2021

6/10 Okay

Verificeret rejsende

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale
room door very tight, fan controller needs replacing, kettle in room but water had to be fetched from the wc. In summer, no air con in room
Overnattede 1 nat i juni 2021

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very ordinary. You get what you pay for and I wanted a cheap and cheerful room for one night. It was cheap, noisey, barely clean and rudimentary. Not reccomended if you want more than 1-2 stars
Overnattede 1 nat i juni 2021

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 1 nat i maj 2021

8/10 Udmærket

Verificeret rejsende

Overnattede 1 nat i maj 2021

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2021

4/10 Dårligt

Mark

Rejste med familie
Avoid if want to check in at any hour
Could not use my accommodation as the check in hours are ridiculous and no after hours check in. Lost $50. pretty crap
Overnattede 1 nat i marts 2021

8/10 Udmærket

A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good budget place.
Good budget place. A bit hot without Aircon but we knew it so it was not a problem.
Overnattede 1 nat i marts 2021

8/10 Udmærket

Leonie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant pub
Lovely old building. Great location. Pricey but it was a busy weekend. Cleaners v friendly and accommodating. Strictly could not check in til 3 due to lunch service which was a bit inconvenient and had to park off site also. Shared basic bathroom which is okay if you don't mind. Great view of the river from the balcony. Basic pub meals. We enjoyed our stay.
Overnattede 2 nætter i april 2021

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale
Good location, clean, Bit noisy, would have liked a aircon
Overnattede 1 nat i marts 2021

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Poor service, high price, bad location,poor room condition and no private washroom
Overnattede 1 nat i februar 2021

4/10 Dårligt

Rena

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2021

4/10 Dårligt

Verificeret rejsende

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This room was as described, but we were surprised to discover the bathroom was separate to the room. We would have also appreciated shampoo and conditioner and bottled water to save filling up at the bathroom sink. Everything in the room was as described, but the carpets in the rooms and communal halls left a musty smell - I'd love to see the hardwood floors beneath polished instead! In saying all of this, the price was very reasonable.
Overnattede 1 nat i december 2020

8/10 Udmærket

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2020

8/10 Udmærket

William

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very pleasant
Overnattede 1 nat i november 2020

8/10 Udmærket

Jess, Bundaberg

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice little place to stay for the price... air con units are super loud, but it drowns out the partygoers!
Overnattede 1 nat i oktober 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed staying here over the weekend. Clean rooms and good location.
Overnattede 2 nætter i august 2020