Hoteller nær Rock Creek Trail

"I will definitely be back but very frustrated with the reservation system. I reserved the Manor Queen suite which was supposed to have a queen and a pull out couch. We were being our son with us so when we got in room and found a king and just arm chairs I wasn’t pleased at all. He had to make other arrangements to stay somewhere else."

"You have to pay for parking."

"Things were going well during my stay until the very last morning (a Sunday morning). In the middle of my shower, with shampoo in my hair, I lost hot water and never got it back. I called the front desk and was informed this is a known issue that happens often and was provided with steps to "fix it" that made absolutely no logical sense at all, and not surprisingly did not work. I was also told that maintenance was not kept onsite on weekends and someone was being called to come in to take a...

"Nice, up-to-date property, with attentive staff. Especially Mary in the restaurant...she is excellent!"

"Everything was better than expected"

"Everything is good"

"Friendly staff."

"Excellent ! Room was large and clean , breakfast was always good !!!"

"Breakfast good, room Clean, Staff was ok, I come from a wife that worked at Eagle Crest and saw what Great Looks like."

"Our family enjoyed our stay. The staff was nice, the property was excellent and we took advantage of all the amenities (especially the kids). The only issue we had was the shower water made its way onto the floor possibly bad design. Overall we’d definitely come back when in the areas again."

"Nice hotel but too far from city center - would prefer a hotel with walking distance to the city."

"Friendly, helpful staff"

"Outdoor pool was closed and no one addressed this while checking in. "

"The room and facility was clean, would definitely stay here again!"

"We booked a room for 5 adults and the room only had 4 sleeping spots. When asking for the 5th bed they told us that they could give us blankets for there were only sleeping spots for 4 people. If we weren't okay with sleeping 5 people in 2 beds then that was our problem. I straight out asked if they were okay with asking a paying guest to sleep on the floor and they said yes."

"Breakfast is great!"

"Room was pristine clean and with a good smell. All was great."