Hoteller nær Rivers Casino Portsmouth

"Didn’t sleep in the room…dried blood stains on the sheets "

"Overall my stay was good. My only complaint was on my last night I was forced to leave early because of excessive noise coming from overhead guests. The hotel offered to move me but it was too late at night. Except for that very enjoyable time."

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"What we went in the staff told us that the coffee machines wasn't working right in the lobby. We go to the room TV didn't work right. I called downstairs told him they said we could come down to where the breakfast would be and could watch the news that I wanted to say. When I tried to call him from the room phone did not work. No phone number posted for the front desk. I looked in my reservation finally found a phone number and call them. We were going to relax in the room and watch the news...

"Our shower door had a loose hinge, mold growth on the adhesive that previously secured the soap bottles, and a non-functional handheld shower head. Additionally, black mold was present in the sink's overflow. All other aspects were satisfactory. I believe the absence of a bathroom vent may have contributed to some of the mold issues. The front desk staff were very friendly and welcoming."

"the room was nice. the view of the harbor was pretty cool. the staff was nice and helpful. and the hotel is in a good location so there was a lot to do within walking distance. but i ended up with a faulty toilet. maintenance came by to look into but i was not in the room at the time so im not sure how that went... i just know we ended up using the one downstairs in the lobby primarily. we also were given a set of towels that had clearly visible blood stains on them. so i didn't care for that."

"This was no fault of the hotel staff but when we arrived, some guests were too close to the front door smoking Marijuana. I didn't see it but everyone could smell it. The hotel could use some renovations as we saw water damage on the walls in our room and the inner part of the bath tub was peeling/flaking. The shower's water pressure was terrible. We had double beds and thank goodness because the sheets had black stains on one bed. Hotel staff was amazing, very helpful and personable."

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"Yes"

"Nice people at the hotel. Stayed from Sunday through Friday. Only one room clean (half decent), no refill of water or coffee. Should be improved."

"Breakfast is great, staff is friendly and "

"You get what you pay for. A bit sketchy, definitely will see people who appear to have drug problems. No smoking room smelled like smoke and mildew, sheets had burn holes. But I gave 3 stars on a few areas because it wasn’t the worst room I’ve ever seen. "

"Terrible. They gave us a smoking room, eventhough we ordered a non-smoker… it smelled terrible and was very uncomfortable. We had to check out after one night. Not enough towels and the one we had was wet. Will never come back. "

"Clean rooms"

"The breakfast menu was horrible. We got there and the other guest were complaining that there were miniature waffles that we had to make, but no meat at all, no eggs, no butter to put on the waffles. The bread and bagel s were stale. It was absolutely terrible. I cannot believe they expected the guess to be satisfied with what was served. There was no fresh fruit at all. The room looked nothing like the picture on the internet. When I got there, the hotel smelled bad when you walked into the...

"Breakfast was expensive and inconvenient. Had to be ordered at the "bistro" counter and picked up. There was no bar. I had booked it with Expedia, which was fine, but it took way too long to check in. The staff was staring at the computer and typing and clicking for at least 15 minutes just for me. Parking in the nearby public garage was $13/day. The hotel does not have its own garage, and no voucher was offered for free parking, so I had to pay $25 for valet parking. The location was good,...

"Good"

"The worst experience I’ve ever had! "