Hoteller nær Rivers Casino Portsmouth

"They hit me up for a hidden charge of $42 when I checked in. I asked why and they said for services room cleaning, you know. Next time I asked, they told me it was for parking. The $42 up charge is a rip off. This particular property does not deserve to be part of the Wyndham network."

"Great staff"

"Nice clean rooms. Pretty view of the water from the restaurant, and easy walk to the water taxi. Great breakfast buffet. Just beware of promises for adjoining rooms or specific room types next to each other. Normally we can be flexible, but this trip it mattered and wasn't fulfilled."

"Bed linens & pillows were terrible! Towels great! We had very late room service on Friday…. Left no coffee, fresh cups, glasses, etc. No room service at all on Sat. Had to call desk for towels, coffee Outdoor area could be improved….. many chairs had no cushions Location is so nice but for $529 a night, we expect more!! Staff was very nice."

"The hotel is very well located in Downtown Norfolk, making it convenient for restaurants, attractions, and exploring the area. The property could benefit from some renovations and updates. The customer service staff were friendly and courteous; however, they were unable to resolve an issue involving a supposed double check-in that appeared in their system when there was actually only one stay. Overall, it was a good experience, and I would consider staying here again for a couple of nights...

"Great staff"

"Very old and dated. Door lock did not work properly. Te sofa bed had no linen and the hotel had no staff to bring me linen. I had to go retrieve it myself"

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"Great experience! The front desk staff was exceptional!!"

"If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!"

"Nice people at the hotel. Stayed from Sunday through Friday. Only one room clean (half decent), no refill of water or coffee. Should be improved."

"clean room and staff was amazing"

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"Hotellet er ældre og mere slidt end billederne foregiver. Ok store værelser, og rimeligt centralt."

"Det var et ok hotel. Aircondition virkede ikke, men til gengæld larmede køleskabet virkeligt meget. Morgenmaden var ok, der var et godt udvalg af forskelligt mad. "

"Staff was super nice and helpful. Bartender was so nice and her drinks WOW. I have family in Suffolk now. I will make THIS my place to stay!"

"Should have read the reviews more closely. Room smelled even though it was non smoking. Shower head barely worked. Only pics online was the rooms which looked clean, but not welcoming once you arrive. Place is out of the way. Only positive thing I can say it was cheap."