Hoteller nær Brentwood Play Area

"For being posted as a 100% smoke free environment, the elevator smelled of smoke, and when getting off the elevator on the 2nd floor you got accosted by the smell of pot. Long term stay tenants sat right outside the rear door smoking so you couldn't get away from it. The cleaning crew tried to adjust by using too much cleaner making the floors sticky"

"AC did not work, tv was on, broken mirror, smelled of cigarette smoke and outdated decor and lamps, etc."

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"Went for an event. Very nice. The hotels entrance was under construction but it looks like it will be nicer ince they're done. "

"Breakfast not so great"

"Not worth the amount you pay"

"Breakfast was average"

" there was no hot breakfast available neither coffee or hot items like eggs. I want a refund for breakfast not being available. I I had to go get breakfast separately at a restaurant which made my available time limited before my meeting. "

"Clean comfortable room, breakfast buffet was very good. Staff so friendly. Will stay again when coming to the area."

"Room clean and brand new Staff very professional and friendly Pet friendly "

"I arrived just after check in time and I had my choice of parking spots. The front desk staff member on Thursday, 04/09/26 made check in super easy. My room was easy to find. My room was crystal clean and the layout perfect for my stay. The staff in the bar/restaurant were both attentive and friendly. Restaurant manager was engaging which was impressive. The king size bed provided a very comfortable sleep. Breakfast was good. The restaurant is placed perfectly on the property. I want to give...

"Quiet stay. Place is very clean and staff very attentive. I will be staying again for a staycation used them during my relocation and couldn’t be happier"

"Yes."

"We come to the area 3 times a year for a hockey tournament and this was the first at Tru. The parking was super convenient and always had available spots and was well lit. The room was very small which could be expected. The water pressure was very low so it was difficult to take a quick shower due to that. Fair selection for breakfast but were trying too much with eggs; scrambled eggs would have been fine. The staff always looked mad to be there and annoyed when I noticed some guests asking...

"Clean"

"Unfortunately this was not a good stay for me. It was my graduation weekend and nothing was up to par. For one, the hot tub was out of order and the pool was freezing cold. It was booked that hotel purposely for hot tub, so it was very disappointing. For second, the air conditioning the first night was terrible. We had to open a window. A mechanic came the next day but had to go in and out our room; very uncomfortable. Lastly, the hotels restaurant “Bristo” closed so we weren’t able to get food...