Hoteller nær Deep Creek Plaza Shopping Center

"No great poorly managed"

"THIS HOTEL IS FILTY! FLIES, ROACH, BUGS ARE PRESENT. FLOOR IS FILTHY, phone from the 1900 is broken and there is no dial tone for emergency situation. TV NOT WORKING CROOKED, FRIDGE DOES NOT OPEN, TOWELS ARE DIRTY. SINK IS DIRTY. WE HAVE TO LEAVE THE PROPERTY AT 5am as we cannot stand the condition of this property. We checked in around 11pm! I WANT MY MONEY BACK!"

"Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

"The staff were polite and helpful. However, the hotel did not have an accessible room with a waterside view. I booked two rooms, we had to call down to reception to have the rooms cleaned two days in a row. The entire hotel needed to be overhauled and renovated, it appeared very run down. I have family who resides in the area and I would not stay there again."

"Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price"

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"Terrible. They gave us a smoking room, eventhough we ordered a non-smoker… it smelled terrible and was very uncomfortable. We had to check out after one night. Not enough towels and the one we had was wet. Will never come back. "

"The only thing that needs fixing, is the sink in the bathroom. It doesn’t drain that quickly, and it’s not a lot of force when you flush the toilet, you have to hold it down."

"Room was dirty , breakfast selection was terrible, and the customer service was bad ."

"Clean and tight. Not a luxury stay, but perfect for everything else!"

"They cancelled my reservation and didn’t even tell me. I traveled across the country to find out at 11pm my room was cancelled. Absolutely ridiculous!!"

"The rooms are nice the location is great"

"The place is a crackhouse …..not a place to stay on vacation especially with a family and young children. There was a party outside my room and I was afraid to open the door. Thank God I had my Dog with me, she is a good watchdog so I felt a little better. Stayed one night not two as planned."

"Nice place just noisey"

"I've been going there since in of April or beginning of May since 2025 and honestly it's quite, nice size rooms,nice size T.V.. Good spot for food options if you like McDonald's l, Wendy's,Taco Bell Wawa, honestly the Hardee's ain't all that MF's had one job SMH. The hotel has good and Kind Staff, but I have to say the one guest thing is a bit disappointing I mean at least three guests hell just do two guest and see how it goes. My fiance son couldn't come see her because of the one guest...

"The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of...