Dear Joshua, Thank you for your positive feedback! We're delighted to hear that you found our hotel very nice and clean and that you enjoyed your stay with us. Providing a comfortable and pleasant experience for our guests is our top priority. We appreciate your kind words and hope to have the opportunity to welcome you back to Extended Stay America for another enjoyable stay in the future. Sincerely,Hotel Management

Dear John, Thank you for your kind words regarding our front desk staff. On behalf of hotel management, we're delighted to hear that you found them helpful and professional. Providing excellent customer service is a top priority for us, and we're thrilled that our team members exceeded your expectations. We'll be sure to pass along your compliments to them. We look forward to welcoming you back to Extended Stay America for another pleasant stay in the future.Sincerely,Hotel Management

Dear Katrina, We are deeply sorry to read about your experience during such a difficult time. We appreciate your compliment to our front desk associate for his hospitable service. However, we apologize for your allotted suite not being up to your expectations, and we understand the added stress this must have caused. Your feedback is critical, and we will address these issues with our housekeeping team to ensure that such oversights are not repeated. We are sorry that this issue compromised your plans with us, and we regret that you had to cancel with us. We hope that you will give us another chance to provide you with the comfortable and clean accommodations you deserve in the future.Sincerely,Hotel Management

Dear Nicole, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, after reading your detailed feedback, we sincerely apologize for not being able to make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and ensure future guests are not similarly impacted. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management

Dear Ada, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay, including the cleanliness and odor problems. Ensuring a comfortable and hygienic environment for our guests is a top priority, and we regret that we fell short in this instance. Your feedback will be addressed with our team to prevent similar occurrences in the future. We hope you'll reconsider and give us another opportunity to exceed your expectations.Sincerely,Hotel Management

Dear Saloan, We are thrilled to read that you found Extended Stay America to be clean. Providing a tidy and comfortable environment for our guests is our priority. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Hotel Management

Dear Rukiya, Thank you for your feedback. We apologize for any disappointment with the property's conditions. Rest assured, we are committed to ongoing improvements. We aim to provide our valued guests with a comfortable, clean, relaxing environment. While we conduct regular pest control, we'll promptly address the pest issues. Guest comfort is paramount, and we take cleanliness seriously. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management

Dear John, Thank you for your feedback regarding the cleanliness of our hotel. We're delighted to hear that you found our facilities clean and well-maintained. Providing a comfortable and hygienic environment for our guests is our top priority, and we're glad that we met your expectations in this regard. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back at Extended Stay America!Sincerely,Hotel Management

Dear Krystal, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Sachin, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management

Dear Mary, Thank you so much for your kind words about Extended Stay America! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management

Dear Audreyel, We deeply apologize for the inconvenience you experienced during your stay. Providing clean and comfortable accommodations, along with professional service, is our priority. We're disappointed to hear about the issues you encountered with your room and our staff. Please know that your feedback is taken seriously, and we will address these concerns internally for improvement. We understand your frustration and hope you'll reconsider giving us another chance to provide you with a much-improved experience on your next visit. Sincerely,Hotel Management

Dear Kaitlyn, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management

Dear Mohammad, Thank you for sharing your feedback about Extended Stay America. We're delighted to hear that you enjoyed your stay and found our hotel to be clean. Providing a pleasant experience for our guests is our priority, and we're glad we met your expectations. Your positive feedback is greatly appreciated, and we hope to continue exceeding your expectations in the future. Sincerely,Hotel Management

Dear Larry, Thank you for your positive feedback regarding the cleanliness of our hotel. Providing a clean and comfortable environment for our guests is one of our top priorities, and we're glad to hear that we met your expectations in this regard. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts. We hope to welcome you back at Extended Stay America!Sincerely,Hotel Management

Dear Mohammad, Thank you for your kind words regarding your stay at Extended Stay America! We are delighted to hear that you found our hotel exceptionally clean and safe during your visit. Our team is dedicated to ensuring a spotless environment for all our guests. Your positive feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another immaculate experience.Sincerely,Hotel Management

Dear Melissa, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management

Dear Erasmo, Thank you for sharing your experience. We apologize for the cleanliness and service issues you encountered during your stay. Please rest assured that your feedback is being taken seriously and will be addressed with our team to prevent similar incidents in the future. We appreciate your honesty and hope to have the opportunity to improve and provide a better experience in your future stays. Sincerely,Hotel Management

Dear brian, Thank you for sharing your feedback. We apologize for the condition of your room and any inconvenience caused. Please know that we take your comments seriously and are actively working to address maintenance and cleanliness issues. Your feedback helps us improve, and we hope to have the opportunity to provide a better experience for you in the future. Sincerely,Hotel Management

Dear Aliaya, Thank you for your positive feedback! We're delighted to hear that you found your stay with us enjoyable and that our cleanliness met your expectations. Providing a clean and comfortable environment for our guests is our top priority, and we're thrilled that you experienced just that. Your satisfaction is important to us, and we look forward to welcoming you back at Extended Stay America for another great stay in the future. Sincerely,Hotel Management

Dear Karina, Thank you for your feedback. We sincerely apologize for the unacceptable condition of your initial room. Your comfort and satisfaction are paramount, and we deeply regret any inconvenience caused by the cleanliness issues. Immediate action is being taken to address this matter, and we are reviewing our housekeeping procedures to ensure thorough cleaning standards are upheld. We appreciate your patience and understanding and are glad our front desk staff could assist in providing you with a suitable alternative. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless experience.Sincerely,Hotel Management

Dear Janet, We appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, comfortable accommodations, and great amenities to every guest. We apologize for falling short of your expectations and assure you that we will take steps to address the issues you have brought to our attention. Thank you for choosing us, and we wish you a safe and enjoyable journey.Sincerely,Hotel Management

Dear Bhola, We are delighted to hear that you found Extended Stay America to be clean during your stay. Thank you for sharing your positive experience! We strive to maintain high standards of cleanliness and comfort for all our guests. We look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel Management

Dear Khalifa, Thank you for your gracious review of Extended Stay America. We are glad that you were pleased with the cleanliness and location. We are thrilled that your overall experience was positive, and we hope to welcome you back in the near future!Sincerely,Hotel Management

Dear Cynthia, Thank you for choosing our hotel on your recent visit to the area. Our primary objective is to ensure our guests enjoy a comfortable and exceptional stay with attentive and friendly service. We apologize if we did not meet these standards during your visit. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous efforts to improve. We look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management

Dear Regina, We are pleased everything went great for you during your visit to our city. Knowing our clean and comfortable rooms give you a good night's sleep is nice, and our location and excellent staff pleased you. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Joseph, We sincerely apologize for the challenges you faced during your stay. Your feedback is concerning, and we regret falling short of your expectations. Rest assured, we take your comments seriously and will address the maintenance and cleanliness concerns. Your comfort is our priority, and we appreciate your patience. We understand the importance of a positive experience, and we hope you reconsider, providing us with the opportunity to exceed your expectations in the future.Sincerely,Hotel Management

Dear Linda, We sincerely apologize for the disappointing experience you encountered during your recent stay. It's disheartening to hear about the cleanliness issues, inconvenience with room keys, and the lack of kitchen supplies provided. We understand the importance of comfortable and well-equipped accommodation, and we regret falling short of your expectations in this regard. Your feedback is invaluable to us, and we will use it to improve our services and ensure a more satisfying stay for future guests. We hope to have another opportunity to provide you with the seamless, enjoyable stay you deserve.Sincerely,Hotel Management

Dear Robert, Thank you for reviewing our hotel. Please accept our apologies for not exceeding your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. Thank you for bringing this to our attention, and we will address this appropriately. We value your business and would love the opportunity to exceed your expectations and provide you with the exceptional stay we are known for.Sincerely,Hotel Management