Hoteller nær Reynolda House Museum of American Art

"Our room was very clean. The halls had a mildew smell. The pool was not open, which was not an issue for us, but a lot of other guests were pretty upset about that. It’s in a great location that’s under construction, so my thought is that the current hotel will be updated soon."

"House keeping older Hispanic lady. Excellent cleaning and details to room. Mataniece still has not replaced t.v. in room. They saw screen is black on 1 side. Needs to be replaced."

"Very great staff. Very friendly"

"I liked so much. There was so much to see."

"Room was clean but musty smell, no doubt from old carpeting. Needs entire refresh"

"The staff was extremely friendly and helpful."

"I informed the staff that the internet was down at 4:00 pm and it was stll down at 8:00 am. They kept showing me on their phones that it was up but it wasn't. I missed getting a lot of crutial work done that put me way behind. Pool water was clowdy and there was mold growing on the sides. The pool is in poor condition with cracked loose tiles on the perimeter."

"Great staff. Breakfast was quick and delicious. "

"I always stay at this hotel when traveling to Winston-Salem. The location couldn’t be better with Hanes mall across the street as well as many many restaurants and more stores down Hanes Mall Blvd, including Costco which is handy for getting gas! The staff is awesome from the front desk to the dining rooms and cleaning staff! They were always friendly and asking me if I needed anything. But my favorite part is that the beds are really comfortable and I always get a good night sleep. I...

"Rooftop bar was so nice. The city actually had a concert just below so we were able to enjoy a drink and people watch while being out of the crowd. The staff was incredible!"

"The hotel is located in a between downtown area with a lot of restaurants in walking distance to choice from. When we arrived valet was awesome and the hotel lobby was beautiful. They did have to change our room due to some small issues that were addressed immediately. The recreation area was so nice and the kids had so much bowling. We ate at Mellow Mushroom which was about 3 blocks up and it was worth every bite 10/10"

"The pool was closed. This was very disappointing bc it was the main reason we booked. The staff was friendly but he didn't know when the pool would be opened up. Standing near the pool door you could smell stinky water."

"Staff clean rooms"

"Easy and great stay for a night in between travels!"

"As always the Hotel was clean, staff very helpful and accommodating.. got a great night sleep.. beds super comfortable.."

"Loved the property, welcoming staff. The homemade yogurt was phenomenal"

"Rooms are very clean; shower and bathroom were very clean also. Breakfast is what you need to start your day and the women working breakfast was very pleasant keep the food and coffee supplied. all the staff were very pleasant and helpful if in the area again this I will stay here. Parking not to bad garage is across the street but the street is not a busy one. Parking Garage drawback is spaces are very tight for large SUV or Pickup truck."

"The rear door from the parking lot was locked open providing no security. The pool was unfilled in mid-June, the cover was ripped and the leaves and debris filling it was a mosquito invested green swamp. The staff was great but the owner/management needs to make maintenance and security a priority. I wouldn't have stayed if I knew the pool and door were inoperable. The staff and ease of access to the highway are this locations redeeming qualities."