2/10 Forfærdeligt
Emmie
Rejste med familie
13. jul. 2025
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First of all, I have to say that I will never stay at this hotel again it was an absolute nightmare. It was pretty clean, but if you needed something, there was no staff at the hotel that could bring it for you so a handicap person cannot get any assistance we asked for extra towels. We went in the next evening and our room had not even been cleaned not to mention no towels, the elevators are not made for people with disability, wheelchairs, and scooters. I barely fit into the elevator. There was a lift that took you from the main floor to the lower floor, but I wasn’t allowed to use it because it wasn’t designed for my scooter at least that was what I was told. I had a problem with there was no outlets in the room that worked except for one so I couldn’t use the hairdryer. I called to ask them to come and fix the hairdryer and they asked me if I could go upstairs to a room that was empty and use that hairdryer. I am disabled and in a wheelchair that is not something that’s easy for me to do. I’ll let them know that they said that they couldn’t help it, but there was no one there to take me a new hairdryerthe keys that were used to get into the rooms the electronic keys they never worked. You could not unload your luggage in the front of the hotel. You have to go to the back door and unload your luggage and get out and go into the hotel half the time the keys would not work one night when we were there. There must’ve been 15 people outside with keys no none of us could get in
Emmie
Overnattede 3 nætter i juli 2025