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Anmeldelser af Hotel Jazz

3.5 out of 5
Hotel Jazz
Austurgata 13, Reykjanesbær, Reykjanes

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 542 af i alt 876 anmeldelser" "
Bedømmelse på 8 − Udmærket. 247 af i alt 876 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 876 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 876 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 876 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Karl den 30. jan. 2024
Dear Christine. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers. Have an outstanding day :-)

8/10 Udmærket

jon

Overnattede 1 nat i september 2023

8/10 Udmærket

Morten

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2021
Svar fra Karl den 13. feb. 2023
Hello Morten,we are glad you had good stay:)RegardsHotel Jazz

8/10 Udmærket

Mattias

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Karl den 13. feb. 2023
Hello Mattias,we are glad you had good stay:)RegardsHotel Jazz

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel ved lufthavnen
Godt hotel hvis du ankommer sent til Keflavik. Nem late night checkin. Fine værelser med ok badeværelse. Lille morgenmad, der er self service. Nemt til og fra lufthavnen, Ca 3000 isk
Overnattede 1 nat i juli 2020
Svar fra Karl den 13. feb. 2023
Dear Thomas. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Have an outstanding day :-)

10/10 Fremragende

Halfdan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb!
Really comfortable and very hospitable atmosphere. A wonderful place to stay.
Overnattede 1 nat i juni 2019
Svar fra Karl den 15. feb. 2023
Dear Guest! We really appreciate your feedback. We are very happy that you liked our hotel and your stay with us was a memorable one! We look forward to welcoming you back in the hotel soon! Have an outstanding day!

10/10 Fremragende

lenka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2019
Svar fra Karl den 15. feb. 2023
Dear Lenka! We really appreciate your feedback. We are very happy that you liked our hotel and your stay with us was a memorable one! We look forward to welcoming you back in the hotel soon! Have an outstanding day!

8/10 Udmærket

Lisbeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rart hyggeligt lille hotel Fint med shuttlebusser service til og fra lufthavn
Overnattede 1 nat i juli 2018
Svar fra KAROLINA den 13. aug. 2018
Dear Traveller. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have an outstanding day :-)

10/10 Fremragende

Lea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Have an outstanding day :-)

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Karolina den 3. aug. 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Karolina den 3. aug. 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

10/10 Fremragende

Lennarth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et virkeligt godt hotel
Hotellet var super, og vi kan bestemt anbefale det til andre. Morgenmaden var rigtig god, meget gode råvarer..
Svar fra Karolina den 3. aug. 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Have an outstanding day :-)

10/10 Fremragende

Kathleen, MENLO PARK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was great, service was friendly
Overnattede 2 nætter i maj 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice place
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Donald

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t be fooled by the nice pictures, When I went to my room I noticed that it had a strong floral scent and my first thought was what are they trying to cover up. The room was full of black mold . This was our last day in Iceland and we left after dragging all of our luggage inside to find another hotel! Expedia tried reaching out to owners and no response from them , I will never book with them again .

10/10 Fremragende

Patricia

Rejste med partner
Synes godt om: Faciliteter
Clean and quiet
Overnattede 1 nat i maj 2024
Svar fra Karl den 14. maj 2024
Dear Patricia,thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Have an outstanding day :-)

8/10 Udmærket

Nancy

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Neighborhood seems a bit run down. We did walk to a nice Italian restaurant. Short drive to the airport.
Overnattede 1 nat i april 2024
Svar fra Karl den 20. apr. 2024
Dear Nancy. Thank you for your review and for choosing ourhotel. Have an outstanding day :-)

6/10 Okay

Matthew

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here on our last night in Iceland before heading home as it was close to the airport. Check in process was easy as you just let yourself in, find your name & grab your keycard. The bathroom though is what knocks down the stars, to start with it smelled of urine & you could see dried urine on the wall behind the toilet, shower doesn’t drain so doesn’t take long before the entire bathroom is flooded with water. Furthermore the beds are like sleeping on a piece of wood…..of our eight nights in Iceland it was by far the hardest bed & our least favorite place we stayed.
Overnattede 1 nat i marts 2024
Svar fra Karl den 29. mar. 2024
Dear Matthew! thank you for choosing Hotel Jazz and taking an effort to review us! We will look at this.Have an outstanding day!

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice and easy 👌
Overnattede 1 nat i marts 2024
Svar fra Karl den 16. mar. 2024
Dear John. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)

4/10 Dårligt

Hayley

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
I specifically requested the larger of the rooms as I wanted a bath. The room had a bath but no plug so was unable to use it. I was unable to let the hotel know as the hotel reception is not manned at any point of our stay. A waste of money for a hotel for a bath option when clearly you can’t have one! The breakfast is not worth the money so don’t waste yours. There is a 24/7 shop on the doorstop so get your necessary items there!
Overnattede 3 nætter i februar 2024
Svar fra Karl den 25. feb. 2024
Hello Hayley,we have showers.we do not have a bath, we have shower,only this has bath.Have a nice day:)

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing
Overnattede 1 nat i februar 2024
Svar fra Karl den 23. feb. 2024
Dear Sandra. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers. Have an outstanding day :-)

6/10 Okay

Gudmundur

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Karl den 15. jan. 2024
Dear Gudmundur. Thank you for your review we are now self service Hotel.Have an outstanding day :-)

10/10 Fremragende

Davide

Overnattede 1 nat i januar 2024
Svar fra Karl den 15. jan. 2024
Dear Davide. Thank you for giving us a perfect for being self service Hotel. Have an outstanding day :-)

10/10 Fremragende

Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Karl den 2. jan. 2024
Dear Victoria. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)

8/10 Udmærket

Leendert

Overnattede 3 nætter i september 2023
Svar fra Karl den 8. dec. 2023
Dear Leendert! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very cute place and very walkable!
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The lady that runs the hotel is sweet and understanding. Let me use the microwave downstairs and even changed my room when I had a small issue with the room. Great stay. The only hotel I stayed twice on my trip to Iceland
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review John!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 Udmærket

Allen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
good condition and convivence, breakfast is Excellent.
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Dear Allen! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 Fremragende

Sian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in easy reach of the airport. This is a lovely quiet hotel next to the sea front and in the centre of Keflavik so it’s a nice area to walk around as well. We liked the self service element and also the early breakfast buffet.
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review Sian!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

10/10 Fremragende

John

Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review John!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

6/10 Okay

Gerardo

Overnattede 1 nat i september 2023
Svar fra Karl den 8. dec. 2023
Dear Gerardo! We really appreciate your feedback. Have an outstanding day!

2/10 Forfærdeligt

Ángel, Chihuahua

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
There is an issue with the staff, they don’t speak English very well when I checked in they informed me my reservation didn’t include breakfast however it clearly stated free continental breakfast and mentioned it’s an issue with Expedia. After reaching out to Expedia they advised that breakfast was included when I walked down a female approached me to ask my room number and proceeded to say “you need to pay” despite showing her the conversation with Expedia and the advertisement about their “hotel” they declined to allow us to have breakfast without paying and she didn’t understand English so she just kept saying ok extremely misleading information
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Dear Angel! We really appreciate your feedback. It was misunderstanding sorry for that!Have an outstanding day!

6/10 Okay

Maritza

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter
The property was clean and room space was decent. However, the guy at the front desk told us we do not have breakfast included which was incorrect. According to the Expedia website where I purchased the stay, it mentions that free breakfast is included. He kept insisting then when I showed him the information online, he just said "ok". I was a bit confused. I asked to speak with the supervisor and supposedly he's the supervisor. Please update your amenities for future customers, if this isn't the case.
Overnattede 1 nat i november 2023
Svar fra Karl den 8. dec. 2023
Dear Maritza! We really appreciate your feedback. Have an outstanding day!

10/10 Fremragende

Danielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and comfortable place to sleep near the airport with easy access to the grocery store and restaurants
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review Danielle!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 Udmærket

MAIKO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I booked a room with a bathtub to relieve the fatigue from the long long flight, and it was a right decision. But just note that the amenities shown in the photos are not provided in the bathroom. The room was clean, there was an elevator, and there were supermarkets nearby. Breakfast was simple but good!!
Overnattede 1 nat i august 2023
Svar fra Karl den 8. dec. 2023
Dear Maiko! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 Fremragende

Judith

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is close to the airport, close to dining options. Room is nice size.
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review Judith!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!

8/10 Udmærket

Nicholas

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Good stay
Nice hotel and great location. Beds were good and easy check in. Bathrooms and floor were okay. Wi-Fi was really weak in room 209 (family room) and we weren’t able to use it without walking down to the lobby. Overall a good stay for what we needed.
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Nicholas! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

6/10 Okay

Laure

Synes godt om: Rengøring
Convenient, not superb...
This is a convenient hotel if you arrive late in Reykjavik or if you leaving early. The international Airport of Keyflavik is an hour away of Reykjavik, and the hotel is 10 minutes away from the airport. Pros: location close to the airport, easy parking, breakfast starts at 4 am Cons: no human presence (All is done through emails), no food available of you arriving late, no shuttle to the airport.
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Laure! We really appreciate your feedback. Have an outstanding day!

10/10 Fremragende

Tony

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was spacious, clean and nicely laid out, bathroom was large and well presented, was nice and warm and beds were comfortable
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Tony! We really appreciate your feedback. We are very happy that you liked our hotel and your stay with us was a memorable one! We look forward towelcoming you back in the hotel soon! Have an outstanding day!

10/10 Fremragende

Karen Klaaske Maria Van

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Heel nette kamer, mooi, ruim. Self check in. Alles lag perfect klaar. Ontbijt is ook self service: alles staat klaar in ontbijtruimte, veel keuze voor beleg. Koffiemachine, koelkast met yoghurt, kaas, vleesbeleg, fruit en gekookte eieren. Prima zo!
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review Karen! We really appreciate your business and trust in us.We do take pride in catering to our guests’ needs the best way we can.I’m sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay We hope to be your first choice next time you visit Iceland!Have an outstanding day!

6/10 Okay

Bin

Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Bin! We really appreciate your feedback.Have an outstanding day!

8/10 Udmærket

Heidi

Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Heidi! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 Fremragende

José Alberto

Overnattede 1 nat i juli 2023
Svar fra Karl den 8. dec. 2023
Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay and just around the corner.Have an outstanding day :-)

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekter Start auf Island
Als Start unserer Reise, dieses Hotel gewählt. Alles so wie wir es erwartet haben, Parkplatz vor der Tür, ruhige Lage, bequemes Bett, ausreichendes Frühstück…. Für eine Nacht empfehlenswert 👍
Overnattede 1 nat i oktober 2023
Svar fra Karl den 8. dec. 2023
Dear Martin! thank you for choosing Hotel Jazz and taking an effort to reviewus! We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

10/10 Fremragende

Michelle

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I would return to hotel jazz again and again and again! It was clean. It was convenient. It was warm. It had everything I could need or want. Located in Keflavík it’s super easy to get in and out of the airport, but it’s also in the much overlooked town of Keflavík, which is a fantastic fantastic town. I’ve been to Reykjavík several times and never spent much time in Keflavík. I’m glad I did on this trip! I found a delightful location that is a perfect host for my future visits!
Overnattede 1 nat i september 2023
Svar fra Karl den 8. dec. 2023
Wow! What a wonderful review! We really appreciate your business and trust inus.We do take pride in catering to our guests’ needs the best way we can.I’m sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay We hope to be your first choice next time you visit Iceland!Have an outstanding day!

8/10 Udmærket

Philippe, San Francisco

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
The Jazz hotel is in the middle of a residencial neighborhood. It is primarily convenient due to its proximity to the airport. We found 1 dinner-time restaurant (the Library Restaurant) 5mns by foot from the hotel. During your stay at the Jazz hotel, you may not see the staff. They do not answer the phone or respond to email inquiries. Breakfast was "ok". Cleanlisness was "ok". It is a no-frills place but convenient compared to shuttling from Reykjavik to catch your flight.
Overnattede 1 nat i september 2023
Svar fra Karl den 8. dec. 2023
Dear Philippe! thank you for choosing Hotel Jazz and taking an effort to reviewus! We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!

4/10 Dårligt

Margaret

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The shower was dirty and sprayed water over the barrier onto the floor, toilet paper and my "dry" clothes. The outlet was falling out of the wall. The bed lamp socket was falling out of the stem of the lamp. The alarm went off briefly when we opened our door to exit our room. There was no one on site to report the problems to. Parking was good. Centrally located. Bed was comfortable. Would not stay here again.
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Katie

Rejste med familie, Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bathroom wasn't clean, but of course there aren't any staff to talk to about it. We even ran out of TP and had to resort to stealing some from the lobby bathroom.We tried to check-in early but weren't able to contact the hotel. We tried all 3 numbers provided and there was no answer. We tried calling multiple times... Nothing. Would not recommend!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Dirk

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good hotel for a good price
Nice, clean hotel. A good stay for a night after late arrival or early depature. The beds are comfy and the room was very clean. Enough space for two. You got everything you need. The breakfast was sufficient to start into our day.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Simone

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Great stay
Overnattede 1 nat i oktober 2023