Hotel i Red Pond Estates, Oyster Pond

"Everything"

"Niko was great with communication. Cocovaa was so cute, perfect for my quick stay. The bar/restaurant next door had good food and friendly staff. The beach was so calm and quiet. I will 100% be back."

"Some of the staff were nice others were rude dismissive and didn’t seem like they had any time for questions. Breakfast buffet was OK. I definitely wouldn’t pay for the all-inclusive here. Rooms are extremely out of date, came with family and we wanted to stream on the TV from our phone. Only one room has a smart TV, which is odd because I would assume every room has the same type of TV. Mold in the bathroom, food was pretty basic, service is slow, asked for something more than once for our room...

"Super facility with very friendly atmosphere."

"This was our 3. stay and it has totally CHANGED. We got a room smelling so bad of smoking and no excuse. The location is FANTASTIC by the beach and the smiling girl at the restaurant at night are wonderful. But the staff manager she is full of stories. We bought friends from Europe this time and they were treated so bad-like running after them at the beach with the bill for drinks they already had payed to another waiter. We paid a bill and and then they charged the same bill with our friends...

"Limpieza restaurante piscina playa"

"Good"

"The room was clean but the bedding had one stain on it other than that everything else was great"

"Personnel Tre désagréable , chambre sale"

"Very disappointing. The room was completely run down with peeling paint in the cupboards, things being removed from the walls without fixing and everything made in the cheapest materials. Black hair everywhere and I'm a blonde! False advertisinf with 5 beach bars, deck chairs and many other things. Great beachfront location and very friendly service."

"Sonesta was alright as a whole. The good things about this resort is the facilities and the options and selections of restaurants, drinks etc. The bad things about the place is definitely the service. I have rarely experienced such bad service on a holiday. The service (or lack thereof) was mainly an issue in the restaurants, where the staff was rude. I even had a waiter rolling her eyes because I asked for a baby chair. "

"Beautiful property with great staff and perfect location. We will and have recommended to friends"

"First night, my wife was bitten a lot by mosquitos. I pointed it out the staff_all they can say that's normal to us. Our parking in the cabins is said to hold 4 vehicles. Again told the staff and asked if i can just park at the bottom. Being the property is on an uphill, it VERY dangerous to maneuver and park."

"Loved the ground level room right off the beach, with foot wash and large private veranda. Kitchen amenities were great, they provide all the basic necessities (eg., sponge, dish soap, towels, beach towels, dinnerware, etc…)."

"Thank you so much we enjoyed our stay the staff was amazing and very helpful"

"The property was so quiet. The staff are AMAZING! The room is quiet, and spacious too. A perfect stay for short or long term."

"Love love love the rooms thats literally on the sand and hearing the waves first thing in the morning and going to bed. Love the staff at the front desk Sandy and Carol, Martin the bartender and Medgi who handles the beach area.Thank you for the most amazing time."