6/10 Okay
Sara
Rejste med familie
22. jul. 2025
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
I want to first and foremost state that the staff from the front doorman, to the front desk, waitstaff for the restaurant and by the pool and finally the cleaning staff were absolutely amazing so welcoming, kind and always willing to help. Two of my biggest disappointments were first the sargassum which didn’t give us any opportunity to enjoy the beach at our hotel. I know this is not your fault and I do appreciate the email advising me that we would not be able to use the beach which gave me an opportunity to look for other locations to go. My biggest upset was only having one restaurant open at night for dinner with the same menu every night. I was not made aware of the other restaurant being closed until I went to the front desk on the night it was supposed to be open. I was extremely disappointed there were a few days were we did day trips and came back to the hotel late in the day tired and we had to eat at the same restaurant with the same menu every night. I just wish if you are going to keep one restaurant open at least rotate the menu. Everything at the hotel is basically the same thing in all locations, even though the food was amazing it just gets boring when you are there for 7 days. The last thing I would also recommend would be to maybe have an atm machine especially when you are on that side of the island it’s very hard to find a location to get money and it would be very convenient to have an atm located at the hotel.
Sara
Overnattede 7 nætter i juli 2025
