Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 348 af i alt 449 anmeldelser" "
10 - Fremragende
348
Bedømmelse på 8 − Udmærket. 68 af i alt 449 anmeldelser" "
8 - Udmærket
68
Bedømmelse på 6 − Okay. 18 af i alt 449 anmeldelser" "
6 - Okay
18
Bedømmelse på 4 − Dårligt. 5 af i alt 449 anmeldelser" "
4 - Dårligt
5
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 449 anmeldelser" "
2 - Forfærdeligt
10
9,6/10
Rengøring
9,2/10
Service og personale
9,6/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Jacob
Rejste med familie
19. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Hotellet er fantastisk, høj standard og serviceminded personale. Morgenmadsbuffeten er det bedste jeg har prøvet. Årsagen til, at jeg ikke giver top karakter samlet set hænger sammen med priserne på mad/drikkevarer er ganske enkelt alt for høje samt nærområdet er kedeligt og kræver en lejebil, så man kan komme ud og opleve noget.
Jacob
Overnattede 6 nætter i april 2022
10/10 Fremragende
Ole
1. apr. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ole
Svar fra Sameer den 4. apr. 2018
Dear Ole,
Thank you very much for sharing your kind review about your experience with us.
I was delighted to know that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah.
Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah.
Yours sincerely,
Alan Stocker
General Manager
10/10 Fremragende
Heidi
24. mar. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rendyrket luksus
Stedet for total afslapning. Gratis valet parkering, 2 daglige roomservice. Beach/pool service med gratis vand og håndklæder
Heidi
Svar fra Sameer den 25. mar. 2018
Dear Heidi,
Thank you very much for sharing your kind review about your experience with us.
I was delighted to read that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah and appreciated the beach, valet and the room service.
Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah.
Yours sincerely,
Alan Stocker
General Manager
10/10 Fremragende
Kristian
27. jan. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anbefalesværdigt!
Dejligt sted 45 min udenfor Dubai. Hvis man vil ud af det pulserende byliv og bare slappe af ved pool eller strand kan det varmt anbefales. Man skal dig være opmærksom på at priserne er skruet helt op på alt i hotellet. Restauranterne Lexington Grill og Umi var gode men også ret så dyre i forhold til hvad man får. Men det smager skønt. Og kan kun varmt anbefale hotellet. Vi havde en fantastisk udsigt med balkon og værelset var utrolig flot. Vi spiste én gang på The Thunder Road Grill (10 min fra hotellet) og fik bestilt det op til værelset anden gang. Det var det bedste vi prøvede, og til under halv pris af hvad det koster på Waldorf restauranterne. Alt er hjemmelavet og det er to Italienere der har det. Waldorfs morgenbuffet er dig helt suveræn så det kan gost betale sig at købe halvpension. Personalet er enormt service minded og Arpana (rengøring) var meget opmærksom og dygtigt, Fleur (reception) var helt fantastisk sød og dygtig, og alle vi talte med var i godt humør og serviceminded. Alt i alt en succes!
Kristian
Overnattede 6 nætter i januar 2018
Svar fra Sameer den 4. feb. 2018
Dear Kristian,
Thank you very much for sharing your kind review about your experience with us.
I was delighted to read that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah and appreciated the pool and beach, your room and the view, breakfast buffet, and the service provided by our team members especially Arpana and Fleur.
Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah.
Yours sincerely,
Alan Stocker
General Manager
10/10 Fremragende
Lars
27. okt. 2015
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lars
10/10 Fremragende
Nikita
Rejste med partner
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I went for a staycation to celebrate our anniversary and it was worth every penny. They upgraded us for free to a suite. The view was amazing, and the sound of the waves at night set a relaxing mood. We enjoyed the pool bar, and then had drinks and shisha at one of the restaurants when the pool closed at 7pm. We will definitely be back with our kids for a family staycation and get connecting rooms. Highly recommend.
Nikita
Overnattede 1 nat i april 2024
Svar fra General Manager den 25. apr. 2024
Dear Nikita,Thank you so much for taking the time to share your wonderful experience with us on Expedia. We are thrilled to hear that you and your husband had a fantastic staycation to celebrate your anniversary at our hotel.It warms our hearts to know that you enjoyed the hospitality, the amazing view, and the relaxing ambiance of the waves at night. We are delighted that you had a great time at the pool bar and that you were able to continue your evening with drinks and shisha at one of our restaurants.Your recommendation means the world to us, and we can't wait to create more memorable experiences for you and your family in the future.Thank you once again for choosing to celebrate your special occasion with us. We can't wait to have you back!Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
4/10 Dårligt
Farah
1. feb. 2024
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Farah
Overnattede 1 nat i januar 2024
Svar fra General Manager den 6. feb. 2024
Dear Farah,Thank you very much for taking the time to share your review. We appreciate your input as it helps us in our continuous efforts to improve our services and meet guest expectations.However, we noticed that your score reflects dissatisfaction, and unfortunately, no comments were provided regarding the reasons for your experience. In order for us to better understand and address your concerns, ww kindly request you to provide specific details about experience during your stay. This will enable us to investigate the matter thoroughly and take appropriate actions.Your satisfaction is of utmost importance to us, and we value every guests comments.I do hope that this does not deter you from giving us another chance to serve you again on your next visit as we would definitely like to have an opportunity to redeem ourselves.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
2/10 Forfærdeligt
Vishal
Rejste med familie
15. jan. 2024
Vishal
Overnattede 2 nætter i januar 2024
10/10 Fremragende
Olga
Rejste med familie
21. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was amazing, thank you very much
Olga
Overnattede 1 nat i maj 2023
Svar fra Adrian den 29. maj 2023
Dear Olga, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah.It is a great pleasure to know you have enjoyed your stay with us and that our team has contributed to an unforgettable experience at Waldorf Astoria Ras Al Khaimah. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.Please let us know when you plan to revisit, as we are happy to welcome you again for another wonderful experience. Yours sincerely, Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
YVONNE
Rejste i en gruppe
8. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
YVONNE
Overnattede 1 nat i maj 2023
Svar fra Adrian den 9. maj 2023
Dear YVONNE, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
Samuel
Rejste med partner
8. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Samuel
Overnattede 1 nat i maj 2023
Svar fra Adrian den 9. maj 2023
Dear Samuel, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
jaswinder
Rejste med familie
3. maj 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar.Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar. Wir haben libanesisches und indisches Essen vermisst. Es wäre gut, wenn es weitere Restaurants gäbe, die dies anbieten.
jaswinder
Overnattede 8 nætter i april 2023
Svar fra Adrian den 9. maj 2023
Dear jaswinder, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
Nabeela
30. apr. 2023
Nabeela
Overnattede 6 nætter i april 2023
Svar fra Adrian den 5. maj 2023
Dear Nabeela,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
Hasan
Rejste med familie og småbørn
26. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for families
Hasan
Overnattede 1 nat i april 2023
Svar fra Adrian den 5. maj 2023
Dear Hasan,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
Michael
19. apr. 2023
Michael
Overnattede 7 nætter i april 2023
Svar fra Adrian den 21. apr. 2023
Dear Michael, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah
10/10 Fremragende
su
Rejste med familie
16. apr. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the check in onwards the staff have been brilliant. Great with kids and there is an adult section too. Nothing was too much for the staff and they were always smiling. Lovely hotel. The rooms were great, food was brilliant.
su
Overnattede 5 nætter i april 2023
Svar fra Adrian den 18. apr. 2023
Dear Su,We appreciate you for taking the time to leave a perfect score and we are truly heartened to receive your generous review of Waldorf Astoria Ras Al Khaimah. Thank you for letting us know how much you enjoyed your stay, and we are especially pleased that you felt well-looked after. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. Please let us know when you plan to revisit us, as we are more than happy to welcome you back for another wonderful stay at Waldorf Astoria Ras Al Khaimah.Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Charlotte
Rejste med familie
3. apr. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charlotte
Overnattede 2 nætter i marts 2023
Svar fra Adrian den 11. apr. 2023
Dear Charlotte, We appreciate you for taking the time to leave us a very good rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
yafen
Rejste med familie
27. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
好
yafen
Overnattede 6 nætter i marts 2023
Svar fra Adrian den 27. mar. 2023
Dear yafen,We appreciate you taking the time to leave us a 5-star rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Jonathan
24. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideal...superb
Just superb quality
Jonathan
Overnattede 1 nat i marts 2023
Svar fra Adrian den 27. mar. 2023
Dear Jonathan,We’re so grateful you took the time to leave us a 5-star review. Thank you!We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
8/10 Udmærket
Charlie
19. mar. 2023
Charlie
Overnattede 1 nat i marts 2023
8/10 Udmærket
Dorian J
5. mar. 2023
Dorian J
Overnattede 1 nat i marts 2023
Svar fra Adrian Stoppe den 7. mar. 2023
Dear Dorian J,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
4/10 Dårligt
Brett
Rejste med familie
21. feb. 2023
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Not the best
Terrible night sleep was caused by the Construction noise over night till early morning.
Furniture worn out in the family suite.
Tennis court all booked for 2 days due to some tournament without prior notice.
Brett
Overnattede 1 nat i februar 2023
Svar fra Adrian Stoppe den 3. mar. 2023
Dear Brett,Thank you for taking the time to write a review. We appreciate your comments and regret that you were disappointed during your stay. Please allow me to express my apologies, and rest assured that we are taking the appropriate measures to address the problem. We hope that you will allow us to serve you better shortly.Kind regards, Adrian StoppeGeneral Manager
10/10 Fremragende
Pam
Rejste med partner
19. feb. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff - cleanliness
The amenities top notch !
Pam
Overnattede 1 nat i februar 2023
Svar fra Adrian Stoppe den 20. feb. 2023
Dear Pam,We are glad to hear we provided you with top-notch service.We look forward to the next time we are able to serve you again.Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Andrew and Pouneh, Bristol
Rejste med partner
25. jan. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed at the RAK Waldorf many times now. A wonderful hotel. We love our walks on the beach, gorgeous sunsets, the adult pool, the food and drink and the super attentive staff. Such a relaxed atmosphere with great service.
Andrew and Pouneh
Overnattede 5 nætter i januar 2023
Svar fra Adrian Stoppe den 26. jan. 2023
Dear Andrew and Pouneh,Thank you for taking the time to post a review of our property. I’m happy to hear that you overall enjoyed your stay with us and appreciated the resort facilities, amenities and the service provided by our team members. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
8/10 Udmærket
Suren
23. jan. 2023
Suren
Overnattede 1 nat i januar 2023
Svar fra Adrian Stoppe den 7. mar. 2023
Dear Suren,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
8/10 Udmærket
Yousef
Rejste med familie
24. dec. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Yousef
Overnattede 1 nat i december 2022
Svar fra Adrian Stoppe den 23. jan. 2023
Dear Yousef,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
2/10 Forfærdeligt
ajit
10. dec. 2022
Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
ajit
Overnattede 1 nat i december 2022
10/10 Fremragende
Clive
6. dec. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel!
Very imposing and love the detail in the main areas especially Peacock Alley!
Great beach and pools , loved the terraces at the restaurants in the evenings - some of the best meals I've had in ages
Everywhere we went the staff were unbelievably nice and helpful
Suite was huge!
Only took 50mins from Dubai International so very easy transfer
Was only there three nights so sadly didn't get to the mountains - look forward to that next time!
Clive
Overnattede 3 nætter i december 2022
Svar fra Adrian Stoppe den 7. dec. 2022
Dear clive,Thank you for taking time to share your experience with us.I am delighted to read you had a wonderful stay and extremely impressed with hotel facilities, culinary experience and service provided by our team membersWe hope to have the pleasure of welcoming you back soon!Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Oleksandr
Rejste med familie
4. dec. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing experience
Great place, the best in area of Ras Al Khaimah.
Oleksandr
Overnattede 2 nætter i november 2022
Svar fra Adrian Stoppe den 4. dec. 2022
Dear Oleksandr,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager
8/10 Udmærket
bachar
Rejste med partner
30. okt. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place for vacation
bachar
Overnattede 1 nat i oktober 2022
Svar fra Adrian Stoppe den 31. okt. 2022
Dear bachar,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Nurettin
23. okt. 2022
Nurettin
Overnattede 1 nat i oktober 2022
Svar fra Adrian Stoppe den 24. okt. 2022
Dear Nurettin,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager
10/10 Fremragende
GANGSEOK
18. okt. 2022
GANGSEOK
Overnattede 1 nat i oktober 2022
Svar fra Adrian Stoppe den 19. okt. 2022
Dear GANGSEOK,Thank you for your time to give a great rating.We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Jonathan
24. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jonathan
Overnattede 2 nætter i september 2022
Svar fra Adrian Stoppe den 25. sep. 2022
Dear Jonathan,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager
10/10 Fremragende
luis
Rejste med familie
12. sep. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
luis
Overnattede 2 nætter i september 2022
Svar fra Adrian Stoppe den 13. sep. 2022
Dear luis,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager
10/10 Fremragende
Idrees
13. jul. 2022
Idrees
Overnattede 3 nætter i juli 2022
Svar fra Adrian Stoppe den 14. jul. 2022
Dear Idrees,
Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.
Kind regards,
Adrian Stoppe
General Manager
8/10 Udmærket
Charbel
12. jun. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Charbel
Overnattede 2 nætter i juni 2022
10/10 Fremragende
Verificeret rejsende
Rejste med familie
12. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i juni 2022
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
8. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 3 nætter i juni 2022
10/10 Fremragende
Amar
3. jun. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amar
Overnattede 3 nætter i maj 2022
6/10 Okay
David
2. jun. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dirty pool bar, slow service, not the best of experience
David
Overnattede 2 nætter i maj 2022
10/10 Fremragende
Seyed Ehsan
23. maj 2022
Seyed Ehsan
Overnattede 1 nat i maj 2022
10/10 Fremragende
adib
Rejste med familie
10. maj 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
adib
Overnattede 1 nat i maj 2022
8/10 Udmærket
Tonje
Rejste med familie
20. apr. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place for family with A wonderful pool. Would love to come back!
Tonje
Overnattede 7 nætter i april 2022
10/10 Fremragende
shaik
Rejste med familie
30. mar. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
shaik
Overnattede 2 nætter i marts 2022
10/10 Fremragende
Jane
12. mar. 2022
Jane
Overnattede 5 nætter i marts 2022
10/10 Fremragende
Gilles, Abu Dhabi
Rejste med partner
6. mar. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Gilles
Overnattede 1 nat i marts 2022
Svar fra Olga Kutsenok den 6. mar. 2022
Dear Guest, thank you very much for sharing your great score about your recent experiences at Waldorf Astoria Ras Al Khaimah. I am delighted to read that you enjoyed your stay at the Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Olga Kutsenok Assistant Front Office Manager Waldorf Astoria Ras Al Khaimah
10/10 Fremragende
Kayleigh
19. feb. 2022
Kayleigh
Overnattede 1 nat i februar 2022
Svar fra Olga Kutsenok Personal Concierge Manager den 21. feb. 2022
Dear Kayleigh, thank you very much for sharing your great score about your recent experiences at Waldorf Astoria Ras Al Khaimah. I am delighted to read that you enjoyed your stay at the Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah. Kind regards, Olga Kutsenok Personal Concierge Manager Waldorf Astoria Ras Al Khaimah
10/10 Fremragende
monica
Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
16. feb. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura bellissima personale super cortese , cibo buono , esperienza fantastica
monica
Overnattede 7 nætter i februar 2022
Svar fra Wojtek Orlewicz den 17. feb. 2022
Dear Ms. Monica,
Warm greetings from Waldorf Astoria and thank you for the wonderful review. We are glad you have had a wonderful stay with us and are all looking forward to welcoming you again.
Sincerely yours,
Wojtek Orlewicz
Director of Front Office
10/10 Fremragende
Verificeret rejsende
Rejste med familie
15. feb. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay . Very spacious and luxurious room. Check in staff very efficient
Verificeret rejsende
Overnattede 1 nat i februar 2022
Svar fra Kristoffer den 16. feb. 2022
Dear Anonymous,
Thank you very much for sharing your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah.
I was delighted to read that you had an amazing stay with us at the Waldorf Astoria Ras Al Khaimah. Thank you for highlighting your enjoyment of the room and efficiency of the team during check in.
Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah.
Kind regards,
Kristoffer Nordstrom
Director of Operations
Waldorf Astoria Ras Al Khaimah
2/10 Forfærdeligt
Verificeret rejsende
Rejste med familie
15. feb. 2022
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We check in and the room wasn’t even ready. Waited for almost 3 hours to get another room. We ordered a beer at the adults pool and waited for 1 hour to get it.
The property is in need of a lot of maintenance. Management doesn’t really care much about guest experience.
Verificeret rejsende
Overnattede 2 nætter i februar 2022
Svar fra Kristoffer den 16. feb. 2022
Dear Anonymous,
Thank you very much for sharing your kind review about your recent experiences at Waldorf Astoria Ras Al Khaimah.
It is with regret I learnt of your disappointment regarding your arrival and food and beverage experience. Please rest assured that we have taken the issues mentioned in your feedback seriously and have also shared them with the appropriate departments to handle accordingly.
Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Waldorf Astoria Ras Al Khaimah.
Kind regards,
Kristoffer Nordstrom
Director of Operations
Waldorf Astoria Ras Al Khaimah