6/10 Okay
michael
Rejste med partner
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recently had the pleasure of staying at an all-inclusive resort in Punta Cana, and I must say that the staff, consisting of both Dominicans and Haitians, truly stood out as the highlight of my vacation. Their warmth, friendliness, and exceptional hospitality made my stay unforgettable.
Although the property itself was undeniably beautiful, it was evident that the management prioritized profit over guest satisfaction. This was evident in the limited staff available, which resulted in some of the restaurants on the property being closed at times. While this may have caused slight inconvenience and longer wait times, the staff went above and beyond to ensure that guests were still well taken care of.
The extraordinary hospitality displayed by the staff compensated for the resort's frugal management approach. They made every effort to maximize efficiency and make guests feel welcome, despite the limitations imposed on them. Their dedication and commitment to ensuring a memorable experience truly impressed me.
Overall, while the resort may have had its shortcomings in terms of management decisions, the exceptional service and genuine warmth exhibited by the Dominican and Haitian staff made my stay truly remarkable. Their efforts to overcome any obstacles and provide an unforgettable experience were commendable. I would highly recommend this resort to anyone seeking a memorable vacation with a touch of genuine Dominican and Haitian hospitality.
michael
Overnattede 5 nætter i april 2024