Udsigt fra overnatningsstedet

Anmeldelser af Villa del Palmar Beach Resort and Spa, Puerto Vallarta

3.5 out of 5
Villa del Palmar Beach Resort and Spa, Puerto Vallarta
Blvd Francisco Medina Ascencio Km 2.5, Zona Hotelera Norte, Puerto Vallarta

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 763 af i alt 1624 anmeldelser" "
Bedømmelse på 8 − Udmærket. 449 af i alt 1624 anmeldelser" "
Bedømmelse på 6 − Okay. 203 af i alt 1624 anmeldelser" "
Bedømmelse på 4 − Dårligt. 108 af i alt 1624 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 101 af i alt 1624 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Javier de los

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Enjoyed our stay. Although I paid extra for the “superior” room, I believe there is no differences from the regular option. I had a parking lot view from our room, which was ok since we didn’t spend much time inside. Once you check in you’ll be met by the time share folks who are really nice. I highly recommend passing on their offers for giving up your vacation time to attend a presentation at their sister resort. Avoid the “free” City Tour they offer. It is not a city tour you’re expecting. I believe all stays include the breakfast buffet, which is pretty good. The fruit was delicious! We were there for the night they had circus style performers. That show was awesome! I would stay here again.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

verenice

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo excelente!!!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Federico

Rejste med familie
Synes godt om: Faciliteter
Excellent service
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Rosa alicia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo muy bien la atención y todas las instalaciones
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Pablo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente servicio, muy buenas instalaciones. Recomendadisimo 10/10
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Julio Ramírez, Estado de México

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente lugar, volveré.!!!
Overnattede 5 nætter i maj 2024

10/10 Fremragende

naveen

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly place to live and staff is great great would always love to stay there . 10 by 10 … everything so organize and in a Row … Only one thing with buffet breakfast they make fresh eggs omelet on the site … need to care about separate the cooking for people who does not eat pork or they don’t want to get cooking done on the same pan . … should devide for veggie and Meat separate It’s all great great great 10/10
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Marcia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was very clean and spacious. We enjoyed the beach access.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Evelyn

Rejste med familie
Synes godt om: Rengøring
Had a good experience overall very friendly people
Overnattede 3 nætter i maj 2024

10/10 Fremragende

martha, kansas city

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For everything’s
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 24. maj 2024
Dear Martha, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed Villa del Palmar Puerto Vallarta and that we were able to provide you with what we’re known for.We hope that you will allow us to host you again at a Villa del Palmar Puerto Vallarta.Best regardsMauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

10/10 Fremragende

MAXIMINO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Acceso a la playa
Overnattede 4 nætter i maj 2024
Svar fra Gerente General den 23. maj 2024
Estimado Maximino, Gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Nos alegra saber que nuestro staff cumple con las expectativas de nuestros huéspedes. ¡Esperamos verte pronto!Mauricio Quezada Gerente General Villa Del Palmar Puerto Vallarta

6/10 Okay

Christopher

Rejste med partner
Synes godt om: Service og personale, faciliteter
Good breakfast option and great beach front very convenient location to amenities amazing pool and good service overall my dislikes is rooms need updated and no telephone to order room service and time share selling is off putting but it’s a good vibe there
Overnattede 7 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Christopher,Thank you for taking the time to share your comments with us and for trusting in us to spend your vacation.I am sorry that we did not provide the experience that you and your family expected. It is very important for us to know the areas that we need to improve. You can be sure that your comments will be taken into consideration, and we will act in a timely manner to prevent this from happening again.It would be an honor to have the opportunity to host you again and show you the improvements we have made.Kind regards,Mauricio Quezada General ManagerVilla del Palmar Puerto Vallarta

10/10 Fremragende

alex

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La proxima vez regredare
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 21. maj 2024
Estimado Alex,En nombre de nuestro equipo de Villa del Palmar Puerto Vallarta, Muchas gracias por su reseña positiva, significa mucho para nosotros. Que tenga un excelente día, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Maria Guadalupe

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nos encanto la Estancia en el Hotel. Muy amables todos!
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 21. maj 2024
Estimada María, Gracias por visitar Villa del Palmar Puerto Vallarta, Estamos muy felices de que hayamos podido darle una experiencia positiva, Que tenga un excelente día, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Sophie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff-convenient to access mall, restaurant-coffee shop - nice breakfast Buffet included (wished to have different selections every 3 days…) lived the fresh fruits daily.
Overnattede 8 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Sophie, Were thrilled to read that you enjoyed your stay at Villa del Palmar Puerto Vallarta. I want to thank you for posting such a nice review about our resort and staff.It is a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations. I look forward to meet you in the near future!Best regards,Mauricio Quezada General ManagerVilla del Palmar Beach Resort & Spa, Puerto Vallarta

10/10 Fremragende

Luis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bonito
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 20. maj 2024
EstimadoLuis, Estamos encantados de leer que disfrutó de su estancia en Villa del Palmar Puerto Vallarta; Quiero darle las gracias por publicar una crítica tan agradable sobre nuestro complejo y el personal.Es un verdadero placer saber que su experiencia general con nosotros fue agradable y superó sus expectativas. Espero volver a verle en un futuro cercano. Saludos cordiales.Saludos cordiales,Mauricio Quezada Gerente GeneralVilla del Palmar Beach Resort & Spa, Puerto Vallarta

8/10 Udmærket

Lena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to airport for easy stays
Overnattede 1 nat i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Lena, We would like to express our appreciation for your kind words and positive rating of Villa Del Palmar Puerto Vallarta, It was a pleasure to read your description of our establishment and it motivates us to maintain our standards.It would be an honour to serve you again in the future at our hotel,Sincerely,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

8/10 Udmærket

Emilia

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Gerente General den 20. maj 2024
Estimada Emilia, Muchas gracias por su visita, confianza y por tomarse el tiempo de compartir su experiencia con nosotros. Reciban un saludo muy especial por parte de nuestro hotel Villa del Palmar Puerto Vallarta.¡Esperamos ansiosos su próxima visita!Saludos Cordiales, Mauricio Quezada Gerente General Villa Del Palmar Puerto Vallarta

10/10 Fremragende

Pukar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is good except for their guest policy. It’s hard to invite friends inside the hotel as you have to go through annoying formalities . The location is amazing and staff are pleasant .
Overnattede 5 nætter i maj 2024
Svar fra General Manager den 21. maj 2024
Dear Pukar,I appreciate the time you took to share your experience with us.Your feedback is highly important to us. Without hesitation we will take into consideration your comments to improve our service and prevent a recurrence of such an event.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

4/10 Dårligt

Rodrigo

Food is expensive cold and horrible
Overnattede 2 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear RodrigoThank you for sending us your feedback.We value your opinion and we regret reading about the inconveniences you experienced. We can assure you that our team works tirelessly to provide excellent service and memorable experiences to all our guests. We thank you for your comments and rest assured that we take your concerns seriously.Once more, we would like to thank you for your invaluable opinion.Best Regards,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

6/10 Okay

ELIZABETH

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent customer service from pool staff that was the best. The food at the restaurants was overprice, the quality of the food was mediocre at best, for example I order a chorizo pizza in which I was able to count the pieces of chorizo very unsatisfying, the enchiladas de mole taste was not good and the enchilada was roll into a taquito and very hard, and I keep on going on about the poor quality of the food, we end up ordering out. The rooms were not properly clean the beds were just made the floors were no clean and 2 days did not leave shampoo or soap and we have to call reception asking for it.
Overnattede 4 nætter i maj 2024
Svar fra General Manager den 16. maj 2024
Dear Elizabeth, Thank you for reporting this problem, please accept my sincere apologies.I understand your frustration. We pride ourselves on providing the best possible guest experience and I am sorry that on this occasion we did not achieve this.As a result of your comments, we will be taking action.Best regards, Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

6/10 Okay

Patricia

Rejste i en gruppe
Telephone did’t work…staff doesn’t know how to get an incoming call to the correct room number. Drawers in the kitchen stuck Locked out of the room for 4 hours the night before my surgery until. Midnight and desk clerk refused to change rooms( when hotel only 30 percent occupied) so I sat in the lobby in my wheelchair!?! You owe me a refund !!! I would never recommend it!
Overnattede 17 nætter i april 2024
Svar fra General Manager den 16. maj 2024
Dear Patricia,Thank you very much for the time you took for express your comments about your stay. I sincerely regret that your satisfaction was affected by those issues.It is important for us to identify opportunities for improvement in order to sustain our exceptional service. Sincerely,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Yuliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Gerente General den 16. maj 2024
Estimada Yuliana, Muchas gracias por sus valiosos comentarios y por confiar en Villa del Palmar Puerto Vallarta.Es de suma satisfacción para nosotros saber que ha disfrutado su estancia en el hotel, desde sus instalaciones hasta el servicio de nuestros colaboradores que cuidan cada detalle para brindarle una experiencia inolvidable.Saludos cordiales,Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Edmundo

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy Buen Hotel
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 14. maj 2024
Estimado Edmundo, Muchas gracias por sus valiosos comentarios y por confiar en Villa del Palmar Puerto Vallarta.Es de suma satisfacción para nosotros saber que ha disfrutado su estancia en el hotel, desde sus instalaciones hasta el servicio de nuestros colaboradores que cuidan cada detalle para brindarle una experiencia inolvidable.Saludos cordiales,Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Emily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I liked that it was connected to a beach and close to downtown
Overnattede 9 nætter i april 2024
Svar fra General Manager den 13. maj 2024
Dear Emily, I am so glad to hear from you and I want to thank you for taking the time to share your comments about your stay with us at Villa del Palmar Beach Resort & Spa Puerto Vallarta, I am delighted to read your positives comments, thank you for giving us the opportunity of being your host.Your input has been very important as were already making the necessary changes in order to offer full satisfaction to every guest. Once again, we thank you very much for your comments, and we hope to have the opportunity to provide you with the excellence in service we are known for. Cordially yoursMauricio Quezada General Manager Villa Del Palmar Puerto Vallarta

8/10 Udmærket

María Izabel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper bien, un lugar seguro y muy limpio!!!
Overnattede 4 nætter i april 2024
Svar fra Gerente General den 13. maj 2024
Estimada Maria, Gracias por brindarnos la oportunidad de hospedarlo en Villa del Palmar Puerto Vallarta y por tomarse el tiempo para compartir su experiencia con nosotros.Sus comentarios nos inspiran a seguir haciendo posible la satisfacción de nuestros huéspedes.Será un honor para Villa del Palmar Puerto Vallarta contar con su regreso y ofrecerle nuestra sincera bienvenida en su próxima visita.Saludos cordiales, Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Terry

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome
Overnattede 7 nætter i maj 2024
Svar fra General Manager den 13. maj 2024
Dear Terry, At Villa Del Palmar Puerto Vallarta we thank you for your valuable time and comments. We are more than glad you experienced the high level of service our guests have come to expect. We hope to have the oportunity to provide you with the excellence in service we are known for and hope you will give Villa Del Palmar Puerto Vallarta another change to be your home away from home.Best regardsMauricio QuezadaGeneral ManagerVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Lena

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All staff are very helpful
Overnattede 1 nat i maj 2024
Svar fra General Manager den 11. maj 2024
Dear Lena, Thank you for providing us the opportunity of hosting you at Villa del Palmar Puerto Vallarta and for taking the time to share your experience with us.I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests satisfaction possible.It will be an honor for Villa del Palmar Puerto Vallarta to have you back and offer you our sincere hospitality on your next visit.Sincerely,Mauricio Quezada General ManagerVilla del Palmar Beach Resort & Spa, Puerto Vallarta

10/10 Fremragende

Victor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Gerente General den 11. maj 2024
Estimado Victor, Es un placer recibir una increíble reseña de nuestros valiosos huéspedes.En nombre de todo el personal de Villa Del Palmar Puerto Vallarta.Estamos comprometidos a ofrecer un servicio excepcional.Saludos cordiales,Mauricio Quezada Gerente GeneralVilla del Palmar Beach Resort & Spa, Puerto Vallarta

8/10 Udmærket

Veronica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Gerente General den 10. maj 2024
Estimada Veronica, Muchas gracias por sus valiosos comentarios y por confiar en Villa del Palmar Puerto Vallarta.Es de suma satisfacción para nosotros saber que ha disfrutado su estancia en el hotel,Saludos cordiales,Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

8/10 Udmærket

Jose

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Como recomendación, necesitan más atención al huésped ya que en ningún momento se acercaron a decirnos las actividades ni las opciones dentro del hotel, el último día de la estancia nos comentaron del nuevo hotel Villa del Palmar flamingos y nos invitaron un desayuno y una gratificación monetaria para gasolina pero desafortunadamente nos íbamos al día siguiente y como observación pues esa invitación tenía que ser al principio de la estancia en el hotel
Overnattede 4 nætter i april 2024
Svar fra Gerencia General den 9. maj 2024
Estimado Jose Gracias por tomarse el tiempo para compartir su opinión.Le pedimos una disculpa por los inconvenientes causados,Esperamos darle la bienvenida de nuevo para otra experiencia memorable.Saludos Cordiales,Mauricio Quezada Gerencia GeneralVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Todas las llaves de agua de la habitación tiraban agua. Se me hace algo que no debería de pasar el agua está escasa y que se esté tirando no es justo! Todo lo demás excelente lo recomiendo ampliamente el personal súper amable
Overnattede 4 nætter i maj 2024
Svar fra Gerente General den 9. maj 2024
Estimada Angela, Lamento que su experiencia en general no haya estado a la altura. Sus comentarios serán compartidos con las personas apropiadas que pueden ayudarnos a hacer una diferencia para asegurar que las necesidades y expectativas de nuestros valiosos huéspedes se cumplan en el futuro. Gracias una vez más por sus comentarios, y si tiene alguna sugerencia que contribuya a mejorar su estancia, no dude en ponerse en contacto con nosotros directamente.Saludos Cordiales,Mauricio Quezada Gerente GeneralVilla del Palmar Puerto Vallarta

6/10 Okay

John

Rejste med familie
Synes godt om: Service og personale
Time share sales were high pressure
Overnattede 8 nætter i april 2024
Svar fra General Manager den 9. maj 2024
Dear John, Please accept our most sincere apologies for any inconveniences you may have experienced regarding personnel’s attitude in the sales department. Your comment has been forwarded to the corresponding division to take action. We thank you very much for your comments, and we hope to have the opportunity to provide you with the excellence in service, we are known for, in the future.Cordially yours, Mauricio Quezada General Manager Villa Del Palmar Puerto Vallarta

10/10 Fremragende

Sachin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beachfront view 🏖️
Overnattede 3 nætter i maj 2024
Svar fra General Manager den 20. maj 2024
Dear Sachin, It is a pleasure to receive an amazing review from our valued guests and we would like to thank you.On behalf of all the staff at Villa Del Palmar Puerto Vallarta.We're happy to hear about your wonderful experience and we were able to provide a fantastic stay for you.We are committed to offering outstanding service.Best Regards,Mauricio Quezada General ManagerVilla del Palmar Beach Resort & Spa, Puerto Vallarta

10/10 Fremragende

EDUARDO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente lugar para descanssar
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 7. maj 2024
Estimado Eduardo, Muchas gracias por elegir Villa del Palmar Puerto Vallarta como su lugar de descanso y por compartir los detalles de su experiencia con nosotros. Me complace saber que nuestro equipo ha contribuido en gran medida para hacer su estancia memorable. A nombre del equipo Villa del Palmar Puerto Vallarta me pongo a sus órdenes para hospedarle en su próxima visita. Saludos cordiales, Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Ismael

Overnattede 3 nætter i april 2024

10/10 Fremragende

Jorge

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra Gerente General den 8. maj 2024
Estimado Jorge, Muchas gracias por elegir Villa del Palmar Puerto Vallarta como su lugar de descanso. Saludos cordiales, Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Johana Arroyo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy bien lugar para pasar vacaciones tranquilas
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 7. maj 2024
Estimada Johana, Gracias por brindarnos la oportunidad de hospedarlo en Villa del Palmar Puerto Vallarta y por tomarse el tiempo para compartir su experiencia con nosotros.Será un honor para Villa del Palmar Puerto Vallarta contar con su regreso y ofrecerle nuestra sincera bienvenida en su próxima visita.Saludos cordiales, Mauricio Quezada Gerente General Villa del Palmar Puerto Vallarta

10/10 Fremragende

Louise

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Tout était très bien ,j ai adoré,merci
Overnattede 10 nætter i april 2024
Svar fra General Manager den 7. maj 2024
Dear Louise, Thank you for expressing your great satisfaction with Villa del Palmar Puerto Vallarta and for sharing the details of your stay with us. On behalf of our Villa del Palmar Puerto Vallarta team, we look forward to hosting you once again to create another memorable vacation for you your friends and family.Kind RegardMauricio Quezada General ManagerVilla del Palmar Puerto Vallarta

6/10 Okay

Dallas Patricia Ann

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Gerente General den 7. maj 2024
Estimada Dallas, Gracias por evaluar nuestros servicios, La tomaremos a consideraciónSaludos Cordiales, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Izcali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Gerente General, den 7. maj 2024
Estimada Izcali, Agradezco su valoración, Saludos Cordiales, Mauricio Quezada Gerente General, Villa Del Palmar Puerto Vallarta.

6/10 Okay

MLSY

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
El piso un poco sucio, nos salieron 2 cucarachas en la habiatacion 😞 de todo lo demas todo bien
Overnattede 3 nætter i maj 2024
Svar fra Gerente General den 7. maj 2024
Estimado Huésped, Lamento que su experiencia en general no haya estado a la altura. Sus comentarios serán compartidos con las personas apropiadas que pueden ayudarnos a hacer una diferencia para asegurar que las necesidades y expectativas de nuestros valiosos huéspedes se cumplan en el futuro. Gracias una vez más por sus comentarios,Saludos Cordiales,Mauricio Quezada Gerente GeneralVilla del Palmar Puerto Vallarta

10/10 Fremragende

PEDRO

Overnattede 3 nætter i april 2024

10/10 Fremragende

Richard, Covina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location right on the beach.
Overnattede 4 nætter i april 2024
Svar fra General Manager den 4. maj 2024
Dear Richard, Thank you for your amazing words, for your time and dedication to write your experience.We look forward to being of service to you and yours in the future when you come home again.Kind regards,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Mitzi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Gerente General den 4. maj 2024
Estimada Mitzi, Estamos muy agradecidos de que se haya tomado el tiempo para compartir su reseña con nosotros. Que tenga un excelente día, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

10/10 Fremragende

Scott Charles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The team was so warm and accommodating we loved our stay. The food was outstanding, we ate breakfast everyday and loved the buffet!
Overnattede 7 nætter i april 2024
Svar fra General Manager den 4. maj 2024
Dear Scott, Thank you for your amazing words, for your time and dedication to write your experience, we strive to exceed your expectations and making sure that you feel better than at home.We will pass on your words of praise to those that were involved in helping to ensure that everyone was happy with this vacation and let them know that their efforts are very appreciated.We look forward to being of service to you and yours in the future when you come home again.Kind regards,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta

8/10 Udmærket

Michael

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra General Manager den 2. maj 2024
Dear Michael, It is always great to receiving excellent reviews we can share with other guests, we all here at the resort feel motivated to continuing improving the services we offer for the next time you come back. SincerelyMauricio QuezadaGeneral Manager Villa Del Palmar Puerto Vallarta

2/10 Forfærdeligt

Juan Manuel

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Gerente General den 2. maj 2024
Estimado Juan, Gracias por evaluar nuestros servicios, La tomaremos a consideraciónSaludos Cordiales, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

6/10 Okay

Younes

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Gerente General den 30. apr. 2024
Estimado Younes, Gracias por evaluar nuestros servicios, La tomaremos a consideraciónSaludos Cordiales, Mauricio Quezada Gerente GeneralVilla Del Palmar Puerto Vallarta

8/10 Udmærket

Mirza

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room we were assigned was a little noisy in the evening but got quieter later in the evening. We had a little issue with our bill at the time of check out, however, Martin at the front desk helped us out to fix the problem. Overall, its a good resort and we enjoyed our stay!
Overnattede 5 nætter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Mirza, Thank you for your feedback regarding your recent visit to Villa del Palmar Puerto Vallarta. I would like to sincerely apologize for the negative experience you had during your visit. We are dedicated to perfecting each detail of our guests’ experiences, and I am truly sorry we were not able to provide a more positive and memorable one for you.Once again, we thank you very much for your comments, and we hope to have the opportunity in the near future to provide you with the excellence in service we are known for. Kind regards,Mauricio Quezada General ManagerVilla Del Palmar Puerto Vallarta