Hoteller med alt inklusive i Puerto Plata

"Stayed for a couple days and the room was clean but the air conditioner didn’t work. The phones in the room didn’t work and when I told the front desk they said they would send someone. Nobody came to check ac or phones. The food was good at the pearl restaurant but that was the best part of the hotel."

"The staff was very attentive and always willing to assist The beach was very clean and beautiful.We stayed in the adult only building And it was very quiet with the pool right outside the building."

"Lækker strand, lækkert poolområde, rene værelser og venligt personale. Restauranterne var også gode "

"Indcheckningen gik ikke som planlagt. selvom de sagde at værelserne var klar kl 15 var de først klar kl 16. Da vi endelig fik værelserne var de meget slidte og vores stik (som ellers passer andre steder) passedeikke ind i væggen. Vi hørte også om andre som havde problemer med væggelus på værelset. Det er ike et sted vi vil anbefale andre at ta hen før en evt stor renoveringen "

"Sucio, muy sucio y no hay elevadores. El staff solo Jesus el security y un supervisor fueron super amables y servibles. Las chicas del lobby ni te miraraban la cara en el check in. Desde que entras por el lobby hay mal olor. El airecondicionado nunca funciono, calor horrible. Las toallas ya no eran blancas, empercudidas igual que las sabanas. El buffet, solo el desayuno sirve, lo demas malo malo malo muy malo, moscas. La piscina sucia. El peor hotel que he visitado, por suerte solo fue una...

"Værelset var i meget dårlig stand. Alt var utæt og der var meget larm fra underholdning om aftenen. Rengøringen var meget ringe. Ellers var faciliteterne omkring poolen og stranden fine. Maden var okay og personalet flinke. "

"Upon my arrival , I was informed my reservation was reserved at the next door property. At that point I was told to call my agent after traveling all morning after sitting in the lobby for 45 minutes. At the end I paid additional fees to stay where I made the reservation"

"Sosúa by the Sea is a hidden gem. The staff was amazing and the hotel is well kept. The rooms are rustic and the amenities are very nice. This is not an all-inclusive hotel so please note that you will have pay for your food, drinks and room safe. The views are breathtaking. My husband and I will be back next year."