Lejlighedshoteller i Puerto Morelos

"Definitely perfect if you just want to stay at the beach, but if you want to go to any parks I’d say look elsewhere. It does look nice, but remember there’s no room service."

"This hotel have not been maintained for decades. When you finally got in touch with the staff they were very friendly. But both the restaurant and pool bar was abandoned for long periods. I would find another place to stay"

"The property doesn't respond to repair issues. One short text would have been appreciated. This property is not currently handicapped equipped. There is construction that has closed the elevator to access the pool, beach and restaurant. "

"Lækker pool og privat strand med liggepool. God poolbar. Lækre rene værelser med skøn udsigt og køkken. Busforbindelser lige udenfor hotellet indtil centrum. Rigtig hyggeligt. "

"The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...

"tl;dr: bad experience w/unit & argumentative host, wouldn't book again at ANY price. Vacation travel 6-8 wks/yr, last 5 years often in Cancun. Complex’ days of glory long gone . No gym, beach full of sargassum. Not walkable to rest, shops, groceries. Unit size avg, access dicey: narrow/ winding staircase, difficult to carry standard size bags. Mentioned at check-in, host “your fault you didn’t see photo of beautiful[!] staircase,” ignored main point. Way below avg: TV, only 24” AND defective,...

"We stayed at the casitas last summer and enjoyed our stay. We stayed at Royal this time and didn’t have as good of an experience. They didn’t tell us where our room was so we had to figure out the wifi and find a map while standing in the heat. Our toilet kept messing up and wouldn’t flush. They fixed it once but that only lasted a few flushes. The bracelet to open my room wouldn’t work. They fixed it but it only worked one time. Luckily my husbands bracelet worked. They didn’t restock the beers...

"Dejligt sted, havde dog forventet at hotellet lå ved vandet og der var meget lille vand udsigt pga et stort træ og bygninger. Måske os der ikke havde undersøgt det helt. Receptionen var de alle meget søde, værelset var i rigtig fin stand, dog mere slidt end hvad billederne fortæller. Det var skønt med samarbejdet med en Beach klub på den anden side med lækker morgenmad, der var to steder der kunne vælges morgenmad det andet sted ud til den lækre strand på nord siden af øen, som kræver en taxa...