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Anmeldelser af Falls Iguazú Hotel & Spa

4.5 out of 5
Falls Iguazú Hotel & Spa
Batalla Mbororé S/N, Lote 05, Reserva Selva Iryapú, Puerto Iguazú, Misiones

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 276 af i alt 383 anmeldelser" "
Bedømmelse på 8 − Udmærket. 84 af i alt 383 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 383 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 383 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 383 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel, virkelig god service.
Overnattede 3 nætter i januar 2018

10/10 Fremragende

Omar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel but very isolated
Overnattede 2 nætter i maj 2024

6/10 Okay

Allison

Synes godt om: Rengøring, service og personale
Hotel is ok. Room is a good size and pool is nice. Very isolated area and transportation is limited. Dinner is buffet and not very good. Staff were friendly and helpful.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Niall

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024

8/10 Udmærket

Romualdo

Overnattede 1 nat i april 2024

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jason, Long Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I highly recommend this resort. We had an amazing time with the staff from the bell hop, to the front desk, to the concierge, housekeeping and restaurant team - I felt like I was getting Disney resort level service. The rooms were great - the hotel lobby and dining space were very nice. And the whole place was surrounded by jungle, yet close to everything. Pool deck area was wonderful as well, though some of the tiles were worn. They also have a spa and we had a great massage there. Highly recommend!
Svar fra . den 30. apr. 2024
Dear Jason:Thank you very much for sharing with us your experience at Falls Iguazú Hotel & Spa. Your feedback is very valuable to us as we strive to improve each and every stay. We look forward to welcoming you back soon!Best regards, Nazaria Baz - Guest Service Team

10/10 Fremragende

Inna

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Great staff and food options. In addition to free breakfast, free buffet dinner was offered.
Overnattede 2 nætter i marts 2024
Svar fra . den 30. apr. 2024
Dear Inna:Thank you very much for sharing with us your experience at Falls Iguazú Hotel & Spa. Your feedback is very valuable to us as we strive to improve each and every stay. We look forward to welcoming you back soon!Best regards, Nazaria Baz - Guest Service Team

10/10 Fremragende

daniel, chula vista

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
a gem within a jungle,peaceful staff were incredible courteous helpful beyond measure made sure that any question or situation the staff was there to help and or solve
Overnattede 3 nætter i marts 2024
Svar fra . den 30. apr. 2024
Dear Daniel:Thank you very much for sharing with us your experience at Falls Iguazú Hotel & Spa. Your feedback is very valuable to us as we strive to improve each and every stay. We look forward to welcoming you back soon!Best regards, Nazaria Baz - Guest Service Team

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful resort with great pool area and great breakfast and dinner. Comfortable room and staff very helpful.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

NYDIA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Muy tranquila y familiar
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Jean

Rejste i en gruppe
Staff was most helpful
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Hossein L

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent in all ways
Overnattede 1 nat i februar 2024

6/10 Okay

John, Clearwater Beach

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter
Our concerns include cleaning mold off the walls while we were there in the hallways and the staff not speaking English. So the menu was disappointing.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

helen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We truly loved the hotel and amenities. the food was excellant having a good variety and very well prepared. would stay here again!!!
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Ramin

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel but limited entertainment
Overnattede 4 nætter i februar 2024
Svar fra Guest Service den 3. mar. 2024
Su comentario nos ayuda a mejorar, muchas gracias

10/10 Fremragende

CARLA M L L

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Um pedacinho do paraíso
Incrível. Tudo perfeito. Mesmo o desgosto que tinha com uma única funcionária do restaurante (além da flagrante diferença de tratamento em relação a nós brasileiros) tudo fica superado pelo profissionalismo da equipe, como um todo. Para exemplificar: dei falta dos meus óculos de sol do checkout. Não foi possível localizá-los, pois já tinha entregue o quarto. Depois, a Equipe me contactou, informando que haviam encontrado os óculos. Nós já estávamos muito longe, na estrada, rumo a nossa casa em Mato Grosso do Sul. Perguntei se, eu arcando com a despesa de postagem, eles me mandariam os óculos. Foi feito assim! Os óculos chegaram em perfeito estado. Isso demonstra empenho, compromisso, respeito. Então só elogios. Pois, mesmo sendo excelente, sempre haverá alguém na equipe que não está em sintonia. Sou mais velha. Viajei com meu marido. Mas, estavam hospedadas muitas crianças. E todos nós nós divertimos em harmonia. Cada um no seu momento. Voltarei. Com certeza. Amo Puerto Iguazu. E minha casa em Puerto Iguazu será sempre o Falls!!!!! Muito obrigada
Overnattede 4 nætter i januar 2024

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent service all around
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Robert Paul

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
I would never go back here, terrible
I have never ever experienced food this bad in my whole traveling life. The dinner was just awful. And when we went to check out, the reception had 3 dollars in local currency, and could not make change. This place is a disaster, stay anywhere else!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Derek Dzeng-Ping, SAN MARINO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Nyrma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautifull hotel with friendly staff
Overnattede 1 nat i januar 2024

10/10 Fremragende

Géraldine

Overnattede 1 nat i januar 2024

10/10 Fremragende

Héctor J

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Gene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Joan

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great facility. The staff was excellent. The buffet breakfast and dinner included was always delicious. We felt so relaxed staying here. Would give 20 stars if I could.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Michael

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beutiful quiet location.
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Lin

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Eduardo Luiz

Overnattede 1 nat i januar 2024

10/10 Fremragende

Eduardo Luiz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

BETH

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We made a last minute change to stay here after an issue at another property. The hotel was wonderful- so clean and comfortable! I
Overnattede 2 nætter i januar 2024
Svar fra Milena - Guest Service den 13. jan. 2024
Estamos muy contentos de que nos hayan elegido ¡Gracias! los esperamos una próxima vez

6/10 Okay

Roney Carlos

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Colby

Overnattede 2 nætter i januar 2024

10/10 Fremragende

Wun yee

Overnattede 1 nat i januar 2024

10/10 Fremragende

jie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very quite Hotel sited I the middle of a woods. Hotel provide breakfast and dinner buffet. Room is big enough and clean. There’s a nice pool as well. The girl in concerige is very helpful. She helped us to send the list iPhone back in a timely manner. We really appreciate their kind help.
Overnattede 2 nætter i december 2023

8/10 Udmærket

KATIA

Overnattede 1 nat i december 2023

8/10 Udmærket

Rajeev

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall a very well maintained property and very helpful staff. Had a great spa experience. However, the property is extremely isolated with limited transportation options. Restaurant meal choices were also limited.
Overnattede 1 nat i december 2023

10/10 Fremragende

Dutu-Claudiu

Overnattede 2 nætter i december 2023

10/10 Fremragende

Daniel

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great spot to relax after visiting the falls. The staff were extremely attentive, and the parilla for dinner was outstanding.
Overnattede 2 nætter i december 2023
Svar fra Guest Service team den 18. dec. 2023
Thank you very much for sharing your experience with us.Our main objective at the Falls Hotel & Spa is to offer the highest level of service and attention to our guests.Comments like yours make us feel that we are on the right path to achieving that goal.Our entire team is looking forward to welcoming you back in the near future.Sincerely,Ailin Bonotto - Guest Service team

10/10 Fremragende

Benjamin

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Lovely, quiet resort, close to the waterfalls.
Overnattede 1 nat i december 2023
Svar fra Guest Service den 18. dec. 2023
Dear Benjamin,Thank you very much for sharing your experience with us.Our main objective at the Falls Hotel & Spa is to offer the highest level of service and attention to our guests.Comments like yours make us feel that we are on the right path to achieving that goal.Our entire team is looking forward to welcoming you back in the near future.Sincerely,Ailin Bonotto - Guest Service team

4/10 Dårligt

Michael

Rejste med partner
Synes ikke om: Rengøring, faciliteter
Building was nice enough, and staff was friendly and professional. No complaints about staff. Convenient location to falls, but not a good walk to town. Food at dinner buffet was awful, and breakfast buffet was only slightly better. When I got hot milk out of the dispenser, a fly came out of it. Truly disgusting. Broken gym equipment, and gym not air conditioned. Had to buy bottled water for the whole trip, no free water provided in lobby or anywhere else except breakfast buffet where the dead fly was in the milk. Jets in bathtub did not operate properly.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Kaori

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
バスルームノシャワーの仕切りが中途半端で床がびしょびしょになりやすく、不満でした。
Overnattede 2 nætter i november 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Kaori, thank you for your rating and we are sorry for this inconvenience with the bathroom screen, we will do our best to solve it. We will do our best to fix it,

10/10 Fremragende

Hang, Winchester

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent!
Overnattede 2 nætter i november 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Hang, thank you very much for your rating and comments.It is a great pleasure to know that your experience at Falls Hotel & Spa met your expectations.We look forward to welcoming you soon.Best regards,

4/10 Dårligt

siva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

10/10 Fremragende

Hernando

Rejste med partner
High quality service
Overnattede 5 nætter i oktober 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Hernando, thank you very much for your rating and comments.It is a great pleasure to know that your experience at Falls Hotel & Spa met your expectations.We look forward to welcoming you soon.Best regards,

8/10 Udmærket

Regina

Overnattede 1 nat i oktober 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Hang, thank you very much for your rating and comments.We look forward to welcoming you soon.Best regards,

8/10 Udmærket

Jeferson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Jeferson, thank you very much for your rating.It was a great pleasure to have you as a guest at Falls Hotel & Spa. We look forward to welcoming you again soon.Best regards,

10/10 Fremragende

cedrick

Overnattede 3 nætter i september 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Cedrick, thank you very much for your rating.It was a great pleasure to have you as a guest at Falls Hotel & Spa. We look forward to welcoming you again soon.Best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Very clean, nice amenities, friendly staff.
Overnattede 3 nætter i august 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Anonymoun, thank you very much for your rating.It was a great pleasure to have you as a guest at Falls Hotel & Spa. We look forward to welcoming you again soon.Best regards,

10/10 Fremragende

Karina

Overnattede 2 nætter i august 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Karina, thank you very much for your rating.It was a great pleasure to have you as a guest at Falls Hotel & Spa. We look forward to welcoming you again soon.Best regards,

8/10 Udmærket

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The propierty aré in the jungle and the enviroment Is beatiful. However they have to have transportación to the cuntomers. For not to be isolated allá the Time.
Overnattede 3 nætter i august 2023
Svar fra Daiana Kinas-Guest Service den 13. nov. 2023
Dear Luis, thank you very much for your rating and comments.It was a great pleasure to have you as a guest at Falls Hotel & Spa. As mentioned, the hotel does not include transfers, they are outsourced by a local company called Jet Travel, which operates very efficiently. We recommend for future reservations to check with the reservations department to avoid surprises at the time of your arrival.We look forward to welcoming you again soon.Best regards,