Hoteller nær Provo River

"Awful service never experienced such disgust with Marriott specifically front desk employee Manu (((( rude, unprofessional, no class, no ethics or basic knowledge of how to represent Mariott. Every single small question , or need was answered with nasty attitude, rudeness and unprofessional attitude. 4 of the families staying with us were treated same way and I complained to her manager but not sure if she was taken care of. She ruined our stay as somehow she was almost every day working there."

"Super plesant stay. Everything looks brand new and in perfect condition despite its a few year old. Great people, nearby parking included. Great lobby area with new small quiet group arrangements. I'm defenitely comming back!"

"The beds and pillows were terrible, reminiscent of Motel 6 or college dorm beds—hard and flat. The pillows were even worse, likely filled with old stuffed animal stuffing, creating uncomfortable lumps. We had to request six extra blankets due to the minimal bedding provided. The TV was unusable, split between the bed and couch due to its placement facing a divider. The bathrooms were the most amusing. The shower and toilet areas were separate, so no quick pee before showering. The shower...

"I think the staff did an excellent job. They was smiling 100% of the time we were there. And not just to show off. :-)"

"Perfect location near BYU"

"On the ceiling it looked like something sprayed up on it like blood or something gross makes me question the cleanliness of the room"

"It was the most worn down place I have ever seen. I was afraid t o touch any thing and the ceiling was about to burst with water the entire bathroom ceiling . I can not believe I t s running. It needs to be torn down ans rebuilt its probably giving provo at an all time high... I guess if u ou want to be in hotel that looks like a horror book , 1⁰"

"Beautiful property! Wish I could have stayed longer"

"I didn’t like I encountered centipede at my room and the response was to throw it away."

"The breakfast at Best Western was beyond our expectations. The person who checked us in was over the top in terms of service and charm. The room was clean, comfortable and roomy. Staff members were welcoming and friendly. We look forward to staying at other Best Western locations in our future and frequent travels."

"everything was good"