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Anmeldelser af Delta Hotels by Marriott Preston

4 out of 5
Delta Hotels by Marriott Preston
Garstang Road, Broughton, Preston, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 457 af i alt 996 anmeldelser" "
Bedømmelse på 8 − Udmærket. 320 af i alt 996 anmeldelser" "
Bedømmelse på 6 − Okay. 125 af i alt 996 anmeldelser" "
Bedømmelse på 4 − Dårligt. 64 af i alt 996 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 996 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Benjamin Bank

Synes godt om: Rengøring, værelsets komfort
Godt, men for dyrt hvis man kun skal sove der
Vi var 4 afsted på ferie, men der var kun håndklæder til 3... derudover var opholdet dyrt i forhold til at vi kun brugte hotellet til at sove på. Men hvis man skal afsted og gerne vil bruge tid på hotellet vil det nok være pengene værd
Overnattede 3 nætter i juli 2019
Svar fra The Preston Marriott Team den 1. aug. 2019
Dear valued guest, Thank you for providing feedback in regards to your recent stay. We hope to welcome you back to the hotel in the near future

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Smuk beliggenhed
Vi troede ikke vore egne øjne da vi kørte op til hotellet. Så smukt ligger det. Det var en oplevelse at på på Marriottt

10/10 Fremragende

Neil

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property in a great location
Overnattede 2 nætter i maj 2024
Svar fra Steffy den 13. maj 2024
Dear Neil, Thank you for taking the time to share your recent experience at the Delta by Marriott Preston with us. Your valuable feedback is much appreciated and supports our desire to continuously improve the guest experience. Commitment to service and guest satisfaction is a focus for us and I am delighted to hear you enjoyed your stay. The pride and dedication the team here at the hotel takes in providing exceptional customer service to our valued guests is an integral part to ensure a great experience. Once again, we appreciate you taking the time to share your feedback and we look forward to serving you again soon! Kind Regards,The Front Desk team

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My first visit. Just an overnight stopover but very pleasant. Ample parking but a little troublesome as I am disabled. Even those dedicated spaces are not as close as I would have expected, for a hotel of this magnitude. Not appreciating how far the car was parked from reception, this necessitated the negotiation of an uphill trundle, and I walk with a crutch. Thankfully, the kind lady at reception assisted me with my case on my return to the car when I checked out. Keeping to my budget, I chose not to dine in the evening or take breakfast. However, the menus were extensive and looked very appetising. There were recreational facilities available but I had insufficient time to explore. The allocated bedroom was adequately sized with a very comfortable bed, desk and occasional chair. Large screen tv and free wi-fi. Bathroom was spacious and had a bath with an overhead shower. Beverage facilities, iron/board, hairdryer were available in the room. Room service was available as were laundry services. An enjoyable overnight stay.
Overnattede 1 nat i maj 2024
Svar fra Lucy den 6. maj 2024
Dear Sarah,On behalf of the team here at the hotel, I want to thank you for sharing your experiences with us during your recent stay at the Delta by Marriott Preston. Your valuable feedback is much appreciated and supports our desire to continuously improve the guest experience. Commitment to service and guest satisfaction is a focus for us and I am delighted to hear you enjoyed your stay. Should your travels bring you back to Preston, I hope to have the opportunity to welcome you back to the Delta by Marriott Preston soon. Kind regards,Reception

10/10 Fremragende

Sonette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Brenno den 30. apr. 2024
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

6/10 Okay

Rameen

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed many times at this hotel and each time there appear to be a lack of amenities. This time, they had run out of dental kits. No phone chargers at reception. Quite an inconvenience. Seems to have gone down hill since the brand has changed to Delta
Overnattede 1 nat i april 2024
Svar fra Steffy den 15. apr. 2024
Dear Rameen,Thank you for taking the time to share your recent experience at the Delta by Marriott Preston with us. We appreciate your feedback regarding the lack of amenities and apologize for any inconvenience it may have caused. Rest assured, we take your concerns seriously and are actively working to improve in that area.Once again, we appreciate you taking the time to share your feedback and we look forward to serving you again soon!Kind Regards,The Front Desk team

10/10 Fremragende

Ramis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Martyna Kowalewska, Front Desk Team den 12. apr. 2024
Thank you for your perfect rating! We are thrilled that you had an exceptional experience during your stay with us. If there's anything else we can do to make your next visit even better, please do not hesitate to let us know. We look forward to welcoming you back for another wonderful stay!Kind Regards

10/10 Fremragende

Mike

Overnattede 1 nat i april 2024
Svar fra Martyna Kowalewska, Front Desk Team den 28. apr. 2024
Dear MikeThank you for the perfect rating! We're delighted that you had a wonderful experience during your stay. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back for another great stay!Warm regards,

6/10 Okay

Isabelle

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Good breakfast!
Overnattede 1 nat i april 2024
Svar fra Martyna Kowalewska, Front Desk Team den 4. apr. 2024
Dear, IsabelleThank you for your positive feedback! We're delighted to hear that you enjoyed our breakfast. Your satisfaction is important to us, and we're glad that we could provide a pleasant dining experience during your stay.We hope to have the pleasure of welcoming you back again soon!Best regards,

10/10 Fremragende

Melwin Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good facility and ambience and staff
Overnattede 1 nat i marts 2024
Svar fra Steffy den 1. apr. 2024
Dear Jose Melwin,Thank you for taking the time to share your recent experience at the Delta by Marriott Preston with us. Your valuable feedback is much appreciated and supports our desire to continuously improve the guest experience. Commitment to service and guest satisfaction is a focus for us and I am delighted to hear you enjoyed your stay. The pride and dedication the team here at the hotel takes in providing exceptional customer service to our valued guests is an integral part to ensure a great experience. Once again, we appreciate you taking the time to share your feedback and we look forward to serving you again soon! Kind Regards,The Front Desk team

10/10 Fremragende

Jayne

Overnattede 2 nætter i marts 2024
Svar fra Steffy den 6. apr. 2024
Dear Jayne,On behalf of the team here at the hotel, I want to thank you for sharing your experiences with us during your recent stay at the Delta by Marriott Preston. Your valuable feedback is much appreciated and supports our desire to continuously improve the guest experience. Commitment to service and guest satisfaction is a focus for us and I am delighted to hear you enjoyed your stay. Once again, we appreciate you taking the time to share your feedback and we look forward to serving you again soon! Kind Regards,The Front Desk team

10/10 Fremragende

Iago

Overnattede 2 nætter i februar 2024
Svar fra Brenno den 22. feb. 2024
Dear Iago, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Delta Hotels by Marriott Preston.It is always encouraging to hear positive feedback like yours, and I am really pleased to hear that you enjoyed your time with us.Please note your feedback has been shared with the hotel team as a way of understanding how we can continue to deliver great experiences. Thank you for staying at the Delta by Marriott Preston and we hope you choose us again whenever your travels bring you back to Preston.

10/10 Fremragende

Rizwan

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved it!
It was such a nice hotel and great customer services! Chef was very kind with the requests! Great service and nice, clean hotel with a pool such a great fun for kids and adults!
Overnattede 2 nætter i februar 2024
Svar fra FD TEAM den 18. feb. 2024
Dear Rizaw, We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey. Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Asim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Brenno den 12. feb. 2024
Dear Asim, We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, was very quiet which suited us perfectly. Staff were so helpful and friendly. Thank you
Overnattede 1 nat i februar 2024
Svar fra Brenno den 8. feb. 2024
Dear Andrew, We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra The Front Desk Team den 7. feb. 2024
We are so glad you enjoyed your stay with us! We hope to have you again soon! The Front Desk Team at Delta By the Marriott Preston

8/10 Udmærket

Terry

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Pleasant enough stay for two nights, good breakfast selection, but staff not clearing tables very effectively,.
Overnattede 2 nætter i januar 2024
Svar fra Front Desk Team den 29. jan. 2024
Dear Terry,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your two-night stay and appreciated our breakfast selection. However, we apologize for any inconvenience caused by the effectiveness of our table clearing. Rest assured, we'll address this issue with our staff to ensure a smoother dining experience for our guests in the future. We value your input and hope to welcome you back for an even more pleasant stay.Kind Regards

8/10 Udmærket

Chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 18. jan. 2024
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to share your feedback. Your scores help us a lot to identify areas of improvement, please do not hesitate to contact us if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Zahra

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Delta by Marriott Preston den 14. jan. 2024
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to share your feedback. Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Ziyu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Delta by Marriott Preston den 15. jan. 2024
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to share your feedback. Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

8/10 Udmærket

Gill

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Brenno den 8. jan. 2024
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Wendy

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Brenno Almada den 25. dec. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Daryl

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Brenno Almada den 25. dec. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

8/10 Udmærket

Danielle

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Service & location good - gym getting refurbished
The room hadn't been cleaned very well as my 3 yr old kept on finding red feathers from a previous guest's feather boa under the beds. The gym was getting refurbished when we stayed at the hotel. Unfortunately we were only informed of this 24 hours before. As active people we were disappointed as the alternative equipment was sparse and in a very hot room overlooked by the reception area - not a great experience. We did complain about this and received a small discount on a breakfast one morning. The breakfast was pretty good with lots of choice. The pool area was good although we hadn't seen that under 5's couldn't swim until 9am so we had a very disappointed toddler at 7am. Thankfully we could entertain him with the discounted breakfast. Service was good at the reception and at beeakfast. We only used the evening bar to get some milk for the toddler, which the staff happily provided which was very appreciated. The location is good, right near the motorway and just outside of Preston along a leafy road. Parking was easy but understandably busy on the weekend.
Overnattede 2 nætter i december 2023
Svar fra Josephine den 16. dec. 2023
Dear Danielle,Thank you for taking the time to share your feedback about your recent stay with us. I'm pleased to hear that you enjoyed the breakfast and found our staff service good. The issues with the red feathers are certainly not the standard of service we strive to offer. Your comments are valuable, and we will address these concerns to ensure a more comfortable and seamless experience for our guests. Rest assured, we will look into the issues you've raised and take corrective measures to prevent them from happening in the future. If there's anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. We value your feedback and appreciate your understanding. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for an improved experience.

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Front Desk Team den 17. dec. 2023
Thank you for taking the time to give us your feedback, it is very important to us.We are so glad you enjoyed your stay with us and we hope to have you again soon!The Front Desk Team at Delta By the Marriott Preston

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Ellie den 12. dec. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to share your feedback. Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston. Kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Brenno den 22. nov. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Ousman

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Brenno den 14. nov. 2023
Dear Ousman, We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.Kind Regards

10/10 Fremragende

Mark

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were all very friendly. Family room was great. Swimming pool was very good. Excellent quality breakfast and choice. Bar area was large with two free shuffle board tables in an adjoining room. We stayed two nights. Lovely quiet location but close to the M55 and ten minute drive into Blackpool.
Overnattede 2 nætter i november 2023
Svar fra Brenno Almada den 6. nov. 2023
Dear Mark, Thank you for choosing Delta Hotels by Marriott Preston for your recent stay and for taking the time to share your experience.We're thrilled to hear that you had a great time in our family room and that the facilities, especially the swimming pool, met your expectations. It's fantastic to know that you enjoyed our excellent quality breakfast and the variety of choices available.The feedback about our bar area and the free shuffle board tables is appreciated. We're delighted that you found our location convenient—close to the M55 and only a short drive away from the vibrant town of Blackpool.It's wonderful to know that our staff's friendliness made a positive impact on your stay. Your kind words mean a lot to us, and we look forward to hosting you again for another enjoyable experience.Warm regards,

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great pit stop for families
Really friendly welcome each time (we stayed here on our way from Edinburgh to London and on the way back again as a pit stop for one night!) We have two young boys (4 and 8) and the staff are always really friendly to them and their slightly wild antics. Rooms are comfortable and have everything we need. We always use the pool and it’s clean, can be busy but not much the hotel can do about that. Didn’t eat dinner but breakfast has a good selection and very limited single use products. We’ve stayed here 5 times now which is best review I can give!
Overnattede 1 nat i oktober 2023
Svar fra Brenno den 25. okt. 2023
Dear Laura, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Delta by Marriott Preston.It is always encouraging to hear positive feedback like yours, and I am really pleased to hear that you enjoyed your time with us.Please note your feedback has been shared with the hotel team as a way of understanding how we can continue to deliver great experiences. Thank you for staying at the Delta by Marriott Preston and we hope you choose us again whenever your travels bring you back to Preston.Kind Regards

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2023
Svar fra Josephine den 22. okt. 2023
Dear Susan,Thank you for sharing your positive feedback! We appreciate your kindness and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Delta Hotels by Marriott Preston den 22. okt. 2023
We are so glad you enjoyed your time here with us and we hope you will choose to stay again!Thank you!

8/10 Udmærket

Kenneth

Overnattede 2 nætter i oktober 2023
Svar fra Josephine den 22. okt. 2023
Dear Kenneth,Thank you for choosing the Delta by Marriott Preston for your recent stay and for sharing your positive feedback. We are glad that you had a great experience with us.

10/10 Fremragende

Josephine

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Brilliant
Overnattede 3 nætter i oktober 2023
Svar fra Delta Hotels by Marriott Preston den 18. okt. 2023
We are so glad you enjoyed your stay with us! We hope to have you again soon!The Front Desk Team at Delta By the Marriott Preston

10/10 Fremragende

Julie

Overnattede 1 nat i oktober 2023
Svar fra Delta by Marriot Preston den 17. okt. 2023
Thank you so much for your feedback! We are very glad you enjoyed your stay!

10/10 Fremragende

Scott

Overnattede 1 nat i oktober 2023
Svar fra The Delta Hotel Preston Team den 8. okt. 2023
Thank you for your feedback Scott, we look forward to welcoming you to our hotel again. Warmest Regards

10/10 Fremragende

Joanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ideal location for us
Lovely little mini break. Relaxing
Overnattede 1 nat i september 2023
Svar fra Brenno den 7. okt. 2023
Dear Customer, We are delighted to hear that you enjoyed your mini-break at our hotel and that it provided you with a relaxing experience. Our team works hard to create a welcoming and comfortable environment for our guests, and your positive feedback is greatly appreciated.If you have any further comments or if there's anything specific that made your stay enjoyable, please feel free to share. We're here to ensure that you have memorable and pleasant experiences with us.Thank you for choosing our hotel for your break, and we look forward to having the opportunity to welcome you back in the future. If you have any future travel plans or if there's anything we can assist you with, please do not hesitate to reach out.Kind Regards

8/10 Udmærket

Alex

Overnattede 1 nat i september 2023
Svar fra Brenno den 7. okt. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Not Great
Nice Hotel with nice bar area. Make sure you shop around for pricing - Hotels.com was the best price. One of our family members booked direct and was told they would receive the best rate but paid £75 more for the same room during the same dates - staff couldn't have been less helpful or interested on check in and there was apparently no manager in from Friday till Monday. Make sure you check the additional charges are accurate on check out. If you have young children and plan on going swimming check the rules and adult to child ratio required. We stayed for 3 nights and there was no housekeeping during our stay. The pub/restaurant at the end of the road was really nice. Overall the stay was ok - I wouldn't be in a hurry to go back. There was a girl on reception that had recently started who was pleasant and helpful as were the staff in the bar/restaurant.
Overnattede 3 nætter i september 2023
Svar fra Brenno den 7. okt. 2023
Dear Customer, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your detailed review as it helps us identify areas for improvement.We apologize for the inconsistencies you experienced during your stay, especially regarding pricing, staff interactions, and housekeeping service. This is certainly not the level of service we strive to provide, and your comments will be shared with the relevant teams to ensure we address these issues and provide a better experience for our guests in the future.We're pleased to hear that you found the bar area and the nearby pub/restaurant to your liking and that some of our staff members made a positive impression.We take your feedback seriously, and we are committed to enhancing our guests' experiences. If you have any further comments or if there's anything else you would like to share, please do not hesitate to reach out.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Brenno den 7. okt. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Brenno den 7. okt. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

4/10 Dårligt

MOHAMMED

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Brenno den 10. sep. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

8/10 Udmærket

chung wai Timothy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Brenno den 10. sep. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

valerie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra The Front Desk Team den 24. aug. 2023
Thank you for the great feeback

10/10 Fremragende

Rita

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel to visit.
We visit every year with our grandchildren and was very surprised and pleased with the refurbishment going on , the fitting of new carpets and workmen painting did not detract from a wonderful stay. The breakfast is second to none and fabulous leisure facilities are the best.
Overnattede 2 nætter i august 2023
Svar fra The Front Desk Team den 21. aug. 2023
Thank you so much for the great feedback. We hope to have you with us again soon.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023
Svar fra The front desk team den 15. aug. 2023
Thank you for the great feedback

10/10 Fremragende

Ludovic

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quite nice, pool is a bit busy but overall very nice
Overnattede 1 nat i august 2023
Svar fra The Front Desk Team den 14. aug. 2023
Thank you for taking the time to leave us a great feedback

10/10 Fremragende

Rizwan

Synes godt om: Rengøring, service og personale
We didnt like the fact that it was such a long process to extend our stay and that the reception was not able to do it for us.
Overnattede 1 nat i august 2023
Svar fra Brenno den 10. sep. 2023
We are delighted to have been your chosen hotel during your recent stay in Preston. Thank you for taking the time to fill our guest satisfaction survey.Your scores help us a lot to identify areas of improvement, please do not hesitate to contact me if you would like to share any additional feedback. Thank you for staying at the Delta by Marriott Preston and we hope you choose to stay with us whenever your travels bring you back to Preston.

10/10 Fremragende

Giulio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic staff, great facilities and a killer breakfast
Overnattede 1 nat i august 2023
Svar fra The Front Desk Team den 7. aug. 2023
Thank you so much for the amazing feedback

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Hotel
We had an overnight stay to celebrate our Wedding Anniversary, we got married at this hotel 22 years ago. It’s still just as beautiful, the staff are so friendly and the food is amazing!
Overnattede 1 nat i august 2023
Svar fra The Front Desk Team den 7. aug. 2023
Thank you for leaving us such a lovely feedback