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Anmeldelser af Barton Manor Hotel & Spa, BW Signature Collection

4 out of 5
Barton Manor Hotel & Spa, BW Signature Collection
746-768 Garstang Road, Barton, Preston, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 261 af i alt 490 anmeldelser" "
Bedømmelse på 8 − Udmærket. 148 af i alt 490 anmeldelser" "
Bedømmelse på 6 − Okay. 48 af i alt 490 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 490 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 490 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I forbindelse med arbejde var det rigtig fin området er super dejlig og kan anbefale og besøge nogle af have centrene!
Overnattede 4 nætter i september 2023

10/10 Fremragende

nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Always enjoy our stay.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

nigel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We liked everything about this hotel. Friendly,helpful ,and spotlessly clean.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Soyoo

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Hannah, Wigan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our room in the newly done Club House. Lots of little extras that made it feel really special. Room service was pretty quick and tjhe food was to a good standard. All the staff we spoke to were very pleasant and helpful.
Overnattede 1 nat i maj 2024
Svar fra Annu den 12. maj 2024
Hi Hannah,Thank you for providing the lovely feedback, hope to see you soon.Thank you

8/10 Udmærket

Alane Vicki

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Large, clean room. Very good breakfast selection. Lovely pool.
Overnattede 2 nætter i maj 2024
Svar fra Annu den 12. maj 2024
Hi Alane,Thank you for providing the time to rate your stay with us. Hope to see you soon.Thank you,

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well presented hotel, lovely restaurant, room on the small side
Overnattede 1 nat i maj 2024
Svar fra Annu den 12. maj 2024
Dear Maria,Thank you for providing your valuable time to rate your stay with usThank you,

4/10 Dårligt

Mark

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The Hotel is advertised as a spa yet when we arrived on the Saturday there was a wedding in full swing which took over the hotel and grounds making it difficult to avoid guests and children. We were advised that this would be going on till the early hours. Also we were unable to book any treatment or enjoy the facilities as none were available as pre booked or no staff available. There was no where else to go in the hotel for relaxation or entertainment. After 6 hours of feeling hopelessly bored and trying to avoid the noisy wedding guests we gave up and decided to go home. THERE WAS NOTHING ELSE TO DO!!!! Why are potential guests not warned about weddings or facilities pre booked. They could change their weekend then to actually attend the Spa Facilities that Barton Moor professes to offer. I was very disappointed and upset that no refund partial or otherwise was offered as given the horrible experience we had with no alternatives available Plus if you charge £154 for an “executive room” make sure the view from the window does not overlook the extractor fans and vents of the whole of the kitchen roof and fire escape. Terrible view for the money paid. I will NOT be recommending Barton Moor!!!!!
Overnattede 1 nat i marts 2024
Svar fra Annu den 12. maj 2024
Hi Mark,On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you,

10/10 Fremragende

Matthew

Overnattede 1 nat i marts 2024
Svar fra Annu den 12. maj 2024
Dear Matthew,Thank you for providing your valuable time to rate your stay with us.Thank you

10/10 Fremragende

Andrew

Great nice hotel lovely staff
Overnattede 1 nat i februar 2024

10/10 Fremragende

Mr Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was very friendly nothing was to much trouble, hotel was nice and clean
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

david

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The reason for the low review is we was in room 216 and all night long we could hear the elevator going up and down it’s really loud in this room. The steam room and sauna were great but the pool was really cold. Other than these 2 points our stay was great I would stay again but not in a room near the elevator
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Return visit
Return visit to this hotel. Not far off the motorway network. Quiet area Pleasant staff Comfy rooms Nice food and nice leisure facilities
Overnattede 1 nat i februar 2024

8/10 Udmærket

Sabah

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
What i didn't like that bang on at 11am i got a knock on the door on the day of check out. Should allow people at least 15 minutes before knocking on door.
Overnattede 4 nætter i februar 2024

10/10 Fremragende

Troy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Customer service second to none
We booked this hotel as an overnight stop off on the way to the Lake District. The staff were amazing and came out in the rain to help us in with out bags. They couldn't do enough for me or my child and even gave my daughter a little present as she was leaving. I wish all hotels delivered this level of experience
Overnattede 1 nat i februar 2024

8/10 Udmærket

Po Ying

Overnattede 1 nat i februar 2024
Svar fra Annu den 12. maj 2024
Dear Ying,Thank you for providing your valuable time to rate your stay with us.Thank you

10/10 Fremragende

elizabeth

Overnattede 1 nat i februar 2024

10/10 Fremragende

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

4/10 Dårligt

David

Rejste med familie
Synes ikke om: Service og personale
Nice hotel (avoid annex)
We stayed here for a couple of nights as a family with 2 toddlers. The room wasn’t in the main hotel building but in the gatehouse Annex next to the main road. Room was nice and clean but the noise from the main road was irritating plus we could hear the TV word for word all night until 2am from the room next door. Both making our daughter restless through the night. Breakfast was nice and service was friendly. Pool and sauna was small but very relaxing, we had asked at reception if we could check out at 10.45 and use pool for 30min but they wouldn’t allow us, so left on a sour note and 2 very upset toddlers.
Overnattede 2 nætter i februar 2024
Svar fra Annu den 11. feb. 2024
Dear David,Thank you for taking the time to provide feedback on your recent stay with us. We genuinely appreciate your insights as they help us improve our services. We apologize for any inconvenience caused by the location of your room in the Gatehouse Annex. Your comfort is our priority, and we regret that we fell short in providing you with a peaceful environment. We'll look into ways to mitigate noise disturbances It's heartening to hear that you enjoyed our breakfast offerings and found our staff friendly. However, we're disappointed to learn about the inconvenience you experienced with our pool and sauna facilities and the inability to extend your check-out time for a short swim. We'll review our policies to see how we can better accommodate our guests' requests within reasonable bounds.Your feedback is invaluable to us, and we will use it constructively to enhance our services and ensure that future guests have a more seamless experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Udmærket

Jan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Malgorzata

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
The staff and hotel were amazing. I was there a second time and the only what I wasn't very happy with was the food in the restaurant(the dinner menu could have had more choices).
Overnattede 2 nætter i januar 2024

8/10 Udmærket

David

Synes godt om: Faciliteter
Good facilities, helpful staff , comfortable room, close to M6. Great for one night stop off.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Linda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel. Have been coming for years for work. Staff always friendly and helpful, food is fantastic and the rooms are comfortable. A little more attention to detail with room cleaning would make it a 5 star review
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Andrew

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

6/10 Okay

Alan

Overnattede 1 nat i december 2023

10/10 Fremragende

N

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback. Looking forward to welcoming you back

8/10 Udmærket

Vaughan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Stay
Nice hotel with interesting features. Friendly staff and good facilities.
Overnattede 1 nat i december 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback. Looking forward to welcoming you back soon.

10/10 Fremragende

ian

Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was excellent 👍…. room was good … bar area and restaurant modern and relaxing…. pool area exceptional…. will stay again and would highly recommend 😊
Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We value your feedback. We are looking forward to welcoming you back soon.

10/10 Fremragende

Calum

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
If you don't actually have a reason to go to Barton - find one! This hotel is fabulous. A real surprise. Great staff, comfortable warm room with excellent bed & bedlinen. Superb restaurant, surprisingly good wine list. Proper secure parking. Sensibly priced. Was totally surprised.
Overnattede 1 nat i november 2023
Svar fra Barton Manor den 25. nov. 2023
Thank you so much for taking the time to leave this lovely review!We are so pleased you was happy with your stay with us and we all hope to see you again in the future.

10/10 Fremragende

Lisa

Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback. Looking forward to welcoming you back

8/10 Udmærket

Gordon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We value your feedback. Looking forward to welcoming you back soon

10/10 Fremragende

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent modern hotel
A large hotel that is nicely furnished and very clean. A lot looks very new. The bedroom was very clean but a little small, but more than adequate for me and my suitcase. There was free tea, coffee and bottled water available.The bathroom was compact but very new and modern, also extremely clean. The leisure facilities were very modern with a pool, sauna and steam room. It all looks brand new. There are lockers but not male/female locker rooms, it's unisex with individual locking changing and shower cubicles. I didn't try the other facilities. The pool due to its shape is difficult to swim lengths if there are more than a handful of others in at the same time, but the facilities are beautifully laid out and again clean to an amazing degree. Unfortunately stayed on a Sunday when only a cutdown set menu was available, but the meal was cooked perfectly and tasted excellent, a full three course meal for one person with wine for under £30 was good value. My stay on Sunday night was excellent. I will definitely consider this hotel again if in the area.
Overnattede 1 nat i november 2023
Svar fra Barton Manor den 25. nov. 2023
Thank you so much for taking the time to leave this lovely review. Your words will be passed on to the team :)

10/10 Fremragende

AJ

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay and hospitality at the hotel was great.Especially the receptionist Jahana gave us the best experience and showed all the property and facilities
Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback looking forward to welcoming you again

8/10 Udmærket

Kim

Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We value your feedback. Looking forward to welcoming you back so we could provide you with excellent service.

10/10 Fremragende

Mrs Ruth mitchell

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well worth a stay
Lovely staff and great location would recommend and stay again
Overnattede 2 nætter i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback . Looking forward to welcoming you back again

6/10 Okay

Russell

Rejste med familie
Synes godt om: Rengøring
Average - up and down!
Stayed in the gatehouse family room , only problem its on the road and very noisy!!! Didn't get much sleep! Reception helpful , pool area well kept. Breakfast at 9am , everything gone or freezing cold ! Staff nowhere to be seen!
Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. I apologise your stay was not as you expected. We will work on the feedback received.

10/10 Fremragende

James

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All round decent hotel
Food is slightly overpriced/small and limited but tastes nice . Room was clean and comfy . Only negative is lack of air on in room
Overnattede 4 nætter i oktober 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We value your feedback and will consider it to deliver better service.

10/10 Fremragende

Andrew

Overnattede 1 nat i november 2023
Svar fra Reception den 21. dec. 2023
Thank you for taking time to review. We appreciate your feedback.

8/10 Udmærket

Philip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Annu den 31. okt. 2023
Hi Philip,Thank you for your feedback , it is really good to know that you enjoyed your stay with us.

10/10 Fremragende

Lauren

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely helpful staff and the gym/pool area was great and very quiet!
Overnattede 2 nætter i oktober 2023
Svar fra Annu den 31. okt. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okay

mark

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Ruth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Staff were all very helpful. Pool area was lovely.
Overnattede 1 nat i oktober 2023
Svar fra Barton Manor den 25. nov. 2023
Thank you!

10/10 Fremragende

David

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice.
Lovely hotel. Gated car park. Nice breakfast. Efficient friendly staff.
Overnattede 1 nat i oktober 2023
Svar fra Barton Manor den 25. nov. 2023
Thank you!

6/10 Okay

Stephen J

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A curate’s egg
Hotel accommodation very nice. Good room, comfortable and clean with a small, but serviceable bathroom. Nice touches with coffee and tea dispensers. Less impressive was the dining, we only had breakfast which was poorly run on both days. Sunday was done on a cook to order basis but there was no menu, eventually food sorted but coffee and tea came with no cups and saucers or milk, toast didn’t appear at all, the non cooked items were in a buffet which was short on content and variety. Mondays cooked buffet was available but with some items also available to order, once again no idea what as no menu. Poor management, training and supervision clearly needs to be tackled.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

JANET

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommend visit
2nd stay here. Lovely staff and spotlessly clean. Only complaint was on 1st visit waiter asked us for a tip , when we ignored him he muttered you always leave something at reception. I will if I want to but not if someone asks for one. He was not there on this visit.
Overnattede 2 nætter i oktober 2023