Hoteller nær Plymouth Meeting Mall

"There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all"

"Where do I start? Cleaning service was not explained had to be requested at check in. Towels were requested and I was told I have to pick them up from the front desk. Entire set was not available, I had to further request additional towels. After getting towels and entering shower, the soap dispenser was empty. Overall horrible service. When I spoke to front desk agent, they promised me 5000 Bonvoy points…still waiting."

"Friendly staff. Clean room. No frills but no problems with our last minute, one night stay."

"The property was dirty. The elevator floors looked like they have never been cleaned The elevator lobby on our floor smelled like garbage all weekend. The floor in our room was sticky. There was no breakfast The property was being used for homeless housing It was very sketchy hotel"

"Nice hotel. Only thing is that pool opens a little late at 11.00 pm. Would have been nice if it opened like 8 or 9"

"The grounds were gorgeous (Penn's woods) and very well kept. The staff was amazingly personable and helpul."

"Very clean and nice. Good eating options nearby. We didn't stay for breakfast so not sure about that. Parking was easy."

"Good breakfast"

"The staff were more engaged with their own conversations than actually welcoming me as a guest and focusing on my stay. It was especially striking because I was the only guest upon my arrival and the only guest at the buffet upon my arrival. When addressing me they rushed and then quickly returned to laughing and hanging out together"

"Excellent stay. Everything was great."

"Had a great stay"

"This hotel is all show and no go! The most expensive hotel on my tour by far and the most disappointing."

"Did have broken coffee machine in room. It was replaced. Tear in Seattle cushion was noted. Thermostat was " off". My room was either too hot or cold. Hard time getting to adjust."

"Parking is luck of the draw. Be prepared to parallel park or for a nice walk. Staff was amazing, good conversation and immediately attentive to glue together something of mine that broke in transit. Would stay again!"